Can't send mail, but still receive it, why?

I can no longer send mail from my computer, but I can still receive it. What is going on? This happened to my laptop first, but then seemed to just cure itself. with np intervention. Is this possibly the result of iCloud being hacked as reported in the papers? I would most appreciate any help in correcting this situation. (I've already run Disk Utility, repaired permissions and rebuilt the directory with DiskWarrior - - but these did not fix the problem.

Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Similar Messages

  • Can not send mail, but do receive mail at a different location

    I am on my way to college now and while staying at a hotel I can connect to the internet using the hotel high speed wired connection at the room. When I try sending mail using my MacBookPro mail application, I can not send any mail, but can however receive email. It keeps giving me error messages regarding the server for outgoing mail.

    Mail Help has some articles devoted to sending problems, e.g. I can't send email or I can't send email because the connection to the server on port 25 timed out. You may want to take a look at them in case there is something there that applies to you.

  • I can send mail but cannot receive it.  What is the problem???

    I just purchased an iPad.  I can send mail but not receive it.  What is the problem????

    beverly220 wrote:
    Yes I get error messages.  I can send & receive messages from our home computer & from a iPod Touch.
    Are we supposed to guess what the error messages are that you get? We can't help unless you provide some information. We can not see your iPad so can not see the error messages.

  • I can send mail but cannot receive it on my iMac since upgrading to Yosemite

    I can send Mail but I cannot receive it on my iMac Mail account, have checked all account information and it is correct.

    Hey phillipfrompaupack,
    I see that you are having issues with your mail in Yosemite. Here is an article for you that will help you troubleshoot these issues:
    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    http://support.apple.com/en-us/ts3276
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • TS3276 I am able to send mail but cannot receive mail. Can someone help?

    I am able to send email but cannot receive mail.  I am connected to internet.  I can go thru Safari to receive.
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  • HT2500 hi - can't send mails but can receive them and use internet - pls help

    Hi - please help, I can't seem to send mails but I can receive them and surf the net?

    You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP).  Your Internet Service Provider will have the required information to give you to input here.  Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.

  • I can´t send mail but I can recive

    excusme for my english, my problem is that I can recibe email, but I can-´t send email to other count, p.e. hotmail etc., and when I send an email to another user of my server, he recibe the email, but the adress is [email protected],
    My nat is ok, I went to www.dnsreport.com an all is ok, I undestand that my dns is ok, but I don´t know how to change the @www.senedrac.info
    my config is
    Welcome to Darwin!
    127-131-155-85:~ jose$ postconf -n
    command_directory = /usr/sbin
    config_directory = /etc/postfix
    daemon_directory = /usr/libexec/postfix
    debugpeerlevel = 2
    enableserveroptions = yes
    html_directory = no
    inet_interfaces = all
    mail_owner = postfix
    mailboxsizelimit = 0
    mailbox_transport = cyrus
    mailq_path = /usr/bin/mailq
    manpage_directory = /usr/share/man
    mydomain_fallback = localhost
    myhostname = senedrac.info
    mynetworks_style = host
    newaliases_path = /usr/bin/newaliases
    queue_directory = /private/var/spool/postfix
    readme_directory = /usr/share/doc/postfix
    relayhost = [email protected]
    sample_directory = /usr/share/doc/postfix/examples
    sendmail_path = /usr/sbin/sendmail
    setgid_group = postdrop
    smtpdtls_keyfile =
    unknownlocal_recipient_rejectcode = 550
    127-131-155-85:~ jose$

    It sounds like you have more than one issue.
    First.. let's just look at sending mail to outside addresses....
    You have relayhost setup with an improper setting. relayhost should either be blank, if you want your server to make delivery- or it should contain the host name of your ISPs smtp server (something like smtp.isp.com). You currently have an email address in this field, that won't work.
    The next issue is not real clear to me. You may need to clarify.
    You say that the recipient sees "[email protected]" as the return address? The return address is set in the mail client. If you are using a mail program (Mail.app, Entourage, etc), then make sure your email address is set properly. If you are sending from WebMail, then let me know and I'll send directions to fix it.
    Please provide additional information.
    Specifically, try to isolate what appears to be two separate issues
    1. Can not send mail to outside addresses
    2. Mail sent to internal addresses is successful, but shows wrong return address
    Is that correct?
    Jeff

  • Cannot send mail but get receive mail

    Cannot send mail but can receivr mail

    I had this problem, too, when I took my laptop to work and tried to send mail using their wireless settings.  (I have never had this problem with wireless internet at home.)  After a lot of research it appeared to be a port issue.  Apple and Yahoo directed me to contact AT&T, my email server provider, to inquire if there was another port setting or off-line port that could be used.  This turned out to be too complicated because I had to get my boss's wireless codes, etc.  I got around the whole thing by logging into my email through Yahoo rather than Apple's Mail program.  This allowed me to send emails at work with no problems.  Hope this helps.

  • Can't send mails, but can receive.

    I can receive mails, but am unable to send. The error message says "a copy has been placed in your outbox. No password provided."
    IT says to go to mail account settings and enter password. I can't seem to know how to do this.

    I was having this problem also.  I did all the steps suggested and I still could not send e-mails from one of my accounts.  I found an article online that suggested the following for IOS 7 so I tried it on IOS 8 and it worked.  Good luck!
    Users must go into their iPhone settings, access the “Mail, Contacts and Calendars” settings, click on the effected account, access that account’s settings, click on the “Outgoing Mail / SMTP Settings” and, in the first activated SMTP server (the first one that says “on” to the right, retype their password in the password field.
    Users must also make sure that their full email address is listed in the username field.
    Even if there is already a password in the password field, users must retype their password.
    For whatever reason, after updating to iOS 7, many email accounts retain the correct password for receiving emails but the correct password does not transfer over to the outgoing mail settings. Once the user reenters his or her password in the outgoing mail settings, they should be able to send emails from the iPhone, iPad or iPod Touch without any problems!

  • One more person who can't send mail but can receive

    I sent mail last night and woke up this morning not being able to send mail.
    I can receive, but can't send. I can send to my self, but can't reply to others or create new.
    The email time out message say's the authentication is on. How that changed over night? Not sure.
    Under Mail preferences, Account information, outgoing server settings-
    I've been using 2525 with no authentication for over a year. I noticed someone suggesting 465 and 587... didn't work.
    I went into advanced and saw where it IS asking for authentication (using password) but in the drop down list it doesn't give the word 'none' just like the account option had to select.
    I used the connection Doctor and I have connection...
    what else can I do?
    Thank you for the help
    Chelle

    The standard TCP-port for SMTP is 25. If this doesn't work, try to authenticate to the SMTP-server with the credentials of your POP3-login. Maybe your ISP reconfigured his SMTP-servers to use aSMTP.
    Some other ISP use a method called "SMTP-after-POP3". This means, that you must fetch your mail using POP3 first. After doing this, you have a specific period of time (at most ISPs 5 to 15 minutes) to send mail from the same IP-address as you have POPed before. This is for additional security.
    One more reason could be that your configured SMTP-server is simply "dead" or offline for system maintenance. To check if the machine is alive, go to terminal and
    ping nameofyourserver
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    telnet nameofyourserver 25
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  • Can send mail but not receive -- connection doctor OK, GetInfo shows msgs

    In the last couple of days I stopped receiving email on my Mac in the Mail app, but not my PC. Both access POP3 accounts at the same ISP, different POP3 accounts. All software is patched to latest version using Software Update -- PowerMac G5 Dual, latest OSX version. On the Mac, connection doctor says I'm A-OK (internet connection, POP connection, SMTP connection.) Also, if I do a Get Info on the inbox and show messages on the server, it shows 75 messages on the server. I have not retrieved messages to my knowledge (so I don't think the server thinks I already downloaded them), and the "Messages that have been downloaded to my Mac" pulldown option in Get Info confirms this, by not showing any of the 75 messages in the Show all messages pulldown option. But -- Get Mail does nothing! I have tried rebooting, deleting and recreating the account, etc. Since I can get POP mail for another account at the same ISP on my PC, and I have touched nothing on the Mac, and all the diagnostics show the connection and POP3 chat is working perfectly, this very strange. I do not think I have applied any patches or anything that might screw it up, but who knows.
    The only strange thing that might be a clue is the little spinning status indicator next to the InBox label runs for about 30 sec or so before it decides not to do anything -- seems a little long. Any suggestions? Any way to do detailed debugging of the POP3 session to see if the Mac-server conversation is wanked up somehow?
    Thanks!
    David

    For POP accounts, Mail uses a file within the account folder to keep track of which messages have already been downloaded. Deleting it should cause Mail to download everything still on the server as if new. I don't think it'll work in your case, but try it anyway just to be sure:
    1. Quit Mail.
    2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
    3. Locate one or two files named MessageUidsAlreadyDownloaded and move them to the Trash. Mail 1.x used MessageUidsAlreadyDownloaded to keep track of which messages had already been downloaded. Mail 2.x uses MessageUidsAlreadyDownloaded2 for the same purpose.
    You can use the Account Info window first to remove from the server any messages you don't want to be downloaded again.
    You may try creating a new user account in System Preferences > Accounts, set up mail anew there, and see whether the problem happens there as well.
    Another thing you may try is using a different method to connect to Internet, if possible. Also, if Preferences > Check for new mail is set to Every minute, changing it to something greater (e.g. Every 5 minutes) might help.
    Something that usually works is removing some messages from the server (download them with another mail client first, to avoid losing them). Sometimes, Mail chokes on a message it cannot download, and that prevents it from downloading the rest as well.
    Any way to do detailed debugging of the POP3 session to
    see if the Mac-server conversation is wanked up somehow?
    Detailed debugging no, but looking at the Console could be informative:
    1. Open /Applications/Utilities/Console.
    2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
    3. Try to reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is.

  • I can send mail but cannot receive mail

    I have just moved my e mail to my new iMac using the same POP details that I had on my old pc. I can now receive e mails but am unable to send. I have chacked Google for solutions and tried some of them but the issue remains. Any suggestions? I am using Lion.

    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages

  • Can't send mail but can receive mail

    Hello fellow Mac users! I can usually figure most things out but this has me stumped. I have a Go Daddy account for my business. My Mac Mail has been working ok until recently. Now I can receive mail from the account but cannot SEND mail using the Go Daddy account! I have checked everything. It WILL work with my Entourage mail so I know it's not Go Daddy. And mailing direct from Go Daddy works fine. The fact that it works from Entourage makes me feel it's somehow Mac MAil. My gmail account is ok. My .mac account is ok. My hotmail account is ok. Again... I have checked all the usual problemss. Any help or suggestions would be much appreciated.

    I just had this exact thing happen this morning. Go into preferences in your email and check your outbound smtp server settings. Mine inexplicably changed to "none" _all by itself_ and I couldn't send any email. Changed it back to the correct outgoing smtp server and all is well. For the life of me I can't figure out how this setting changed by itself.
    Apple, "it just works".... yeah, right.
    P.S. If that's not your issue then a safe bet it's a GoDaddy thing. I was paying for an email account from them for a couple of years and had nothing but problems connecting to their outbound servers that they denied was their issue and yet I found tons of people on the web having the same problem with them. I moved my domain email over to Microsoft (for free I might add) and haven't had a single issue since. I cancelled my email account with GoDaddy even though I took a small monetary loss and couldn't be happier.
    Cheers!
    James

  • New Mac Mini can't send mail, but can receive

    Just received my new Mac Mini the other day but have had problems sending mail. I can receive mail, but cannot send at all. I believe I have all of my settings correct. What can I do, it's very frustrating.
    rskover

    One thing is for sure, I didn't find Roadrunner's http://help.rr.com/HMSLogic/emailhelptopic.aspx to be very helpful.
    For the heck of it, for outgoing mail port, try custom port instead of default port and enter 25, 465, or 587 singly each one at a time and see if that buys you anything. If they use SSL (and that wasn't apparent to me from their help page whether they do or not) you would likely want to try username/password authentication for smtp.
    Also, you might take a peek in Keychain Access and delete any existing entries that pertain to anything wi.rr.com. Mail would then re-prompt you for that account login information when it attempts to connect to the smtp or pop servers.
    If the old computer was Leopard, have you tried copying over your $HOME/Library/Mail and $HOME/Library/Mail Downloads folders and your $HOME/Library/Preferences/com.apple.mail.plist file to the new computer?
    Have you called the ISP and told them that the old computer works fine and the new computer with identical account settings doesn't and that you would like to doublecheck with them the account settings (type of account is POP? what is POP port?, what is SMTP port? verify pop and smtp server names, using SSL on POP? On SMTP? Do they use password authentication on SMTP? (If they use "None" that implies they use the WAN IP address to authenticate -- if its one of theirs, your good)
    I don't think reinstalling Mail will gain you anything.
    At least we know who the ISP and mail provider is, maybe another user/helper that has the same provider can weigh in here. I do not use rr.com so any other advice from me at this point would be like drawing random straws.

  • Can send mail but cant receive it.

    I have an imac on snow leopard...I am able to receive and send from my iphone 4 but for some reason when I press "get mail" mail activity either freezes while importing 2 of 223 or says its done. I have checked my setting on my ipnone and all of the mail is still on my server, nothing is being deleted. Any suggestions?

    Morning Squaremaria,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Best of luck,
    Mario

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