Can't Send Mail form business catalyst webmail

My business catalyst client has several email accounts and one of them cannot send email. This is a new problem that just occured. It has been working correctly for months. 
I logged into webmail and I get this error when trying to send an email.
We were unable to send your message. Please try again later.
This same provlem was reported by eric_413 without a resolution.
http://forums.adobe.com/message/6008518#6008518
Paul

Hi Paul
Please reach out to support using this url, click on I still need help and then start chat :
http://helpx.adobe.com/contact.html?product=business-catalyst&topic=signing-in-to-my-accou nt-or-registering-my-product
Thanks,
Sanjit

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  • Can't send mail through business account

    Hi. I'm using Mail to consolidate various email accounts, and have been having trouble making one of them work.
    The connection doctor says it's online and the hosting company for the website says I have the right settings, but it just seems to keep giving me this error message:
    And then I have to send it through a different account, which is all sorts of frustrating, as well as debilitating to the business image.
    the smtp outgoing setting I was told to use is mail.pepcrealfood.co.uk, which the doctor says is online, as I said. And now I'm being advised to talk to my service provider about it. Any help available out there?

    I had the same problem since last Thursday.  I have tried and re-tried all of the settings suggested by the support posts but I can not get email to go out of me Outbox.

  • I can receive emails in my business catalyst email, but I can't send them?

    I can receive emails in my business catalyst account, but when I go to send them I receive this message
    "Unable to send e-mail: 554 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay"
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    Hi,
    I'd suggest you to reach out the support directly for this issue. You can initiate chat from http://helpx.adobe.com/contact.html?product=business-catalyst&topic=signing-in-to-my-accou nt-or-registering-my-product
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  • H can we send script form to client through mail.

    h can we send script form to client through mail.

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  • Cannot send mail to hotmail by webmail.

    Out Mail server cannot send mail to hotmail by webmail(Sun Java System Messenger Express),but I can send mail to hotmail by microsoft outlook express.
    I want to know why ?
    Thanks!
    (1) # ./imsimta version
    Sun Java(tm) System Messaging Server 6.1 HotFix 0.11 (built Jan 28 2005)
    libimta.so 6.1 HotFix 0.11 (built 16:16:35, Jan 28 2005)
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    (2) mail.log_current by webmail:
    11-Jan-2008 16:02:01.02 tcp_intranet tcp_local E 1 [email protected]
    rfc822;[email protected] [email protected] lanps.com.cn ([127.0.0.1])
    11-Jan-2008 16:02:03.01 tcp_local process E 1
    rfc822;[email protected] [email protected] tcp-
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    11-Jan-2008 16:02:03.01 tcp_local D 1 [email protected]
    rfc822;[email protected] [email protected] mx1.hotmail.com dns;mx1.hotmail.com
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    daemon.mail1.lanps.com.cn
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    rfc822;[email protected] [email protected]
    11-Jan-2008 16:02:03.60 ims-ms D 4
    rfc822;[email protected] admin@ims-ms-daemon
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    rfc822;[email protected] [email protected] CIT-BS1 ([10.0.33.58])
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    Edited by: summer_ on Jan 11, 2008 12:36 AM
    Edited by: summer_ on Jan 11, 2008 12:37 AM
    (4) # ./configutil -o service.http.smtphost
    # ./configutil -o service.http.smtphost
    Edited by: summer_ on Jan 11, 2008 12:39 AM
    Edited by: summer_ on Jan 11, 2008 12:51 AM

    summer_ wrote:
    We have a F5 Link Controller to test ,so I built a new SUN ONE test system.If this is a new installation then the problem could be anywhere, your installation/configuration and even this "F5 Link Controller" (whatever that is).
    There are no error message to "[email protected]"
    Well according to your logs an email message was delivered to the admin account.
    hotmail did not get the mail.Log a support case (assuming you have a support contract). There is simply too many possible causes of your problem and the logs you provided contradict everything else you have said.
    Regards,
    Shane.

  • I can´t send mail but I can recive

    excusme for my english, my problem is that I can recibe email, but I can-´t send email to other count, p.e. hotmail etc., and when I send an email to another user of my server, he recibe the email, but the adress is [email protected],
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    html_directory = no
    inet_interfaces = all
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    mailbox_transport = cyrus
    mailq_path = /usr/bin/mailq
    manpage_directory = /usr/share/man
    mydomain_fallback = localhost
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    mynetworks_style = host
    newaliases_path = /usr/bin/newaliases
    queue_directory = /private/var/spool/postfix
    readme_directory = /usr/share/doc/postfix
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    sendmail_path = /usr/sbin/sendmail
    setgid_group = postdrop
    smtpdtls_keyfile =
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    It sounds like you have more than one issue.
    First.. let's just look at sending mail to outside addresses....
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    The next issue is not real clear to me. You may need to clarify.
    You say that the recipient sees "[email protected]" as the return address? The return address is set in the mail client. If you are using a mail program (Mail.app, Entourage, etc), then make sure your email address is set properly. If you are sending from WebMail, then let me know and I'll send directions to fix it.
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    Specifically, try to isolate what appears to be two separate issues
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    Jeff

  • Can't send mail to myself

    Hope someone can help me. I am running an OSX 10.4.8 Xserve
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    If you enter "postconf -n" in the Terminal.app, you will get a list of the configuration parameters specific for your server. Posting this to the forum allows other people to more easily diagnose what the problem is. Without this, there is no real place to start since your problem does not match any of the 'frequently asked questions' that appear.
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  • Can Not Send Mail- what's going on?

    Can download mail but can not send mail. With parallels on and xp pro I can easily set up outlook to send and receive mail. But no! The great Apple which is supposed to be easy can not send an email with the same settings. So, back to Windows to do what should be easy on a mac. I think that perhaps the new Safari or something messed this up.

    If you'd like to approach the problem as something you don't understand, and also something that can be fixed, then you'll probably be able to set up your email account.
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  • How can i send mails from SAP?

    how can i send mails from SAP?
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    pls give me a detail reply......
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    recently i have worked on a similar requirement here is the sample code for that
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    *& Report ZEMAIL_ATTACH *
    *& Example of sending external email via SAPCONNECT *
    TABLES: ekko.
    PARAMETERS: p_email TYPE somlreci1-receiver.
    TYPES: BEGIN OF t_ekpo,
    ebeln TYPE ekpo-ebeln,
    ebelp TYPE ekpo-ebelp,
    aedat TYPE ekpo-aedat,
    matnr TYPE ekpo-matnr,
    END OF t_ekpo.
    DATA: it_ekpo TYPE STANDARD TABLE OF t_ekpo INITIAL SIZE 0,
    wa_ekpo TYPE t_ekpo.
    TYPES: BEGIN OF t_charekpo,
    ebeln(10) TYPE c,
    ebelp(5) TYPE c,
    aedat(8) TYPE c,
    matnr(18) TYPE c,
    END OF t_charekpo.
    DATA: wa_charekpo TYPE t_charekpo.
    DATA: it_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
    WITH HEADER LINE.
    DATA: it_attach TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
    WITH HEADER LINE.
    DATA: l_t_objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE.
    DATA: t_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
    t_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
    t_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
    t_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
    t_object_header LIKE solisti1 OCCURS 0 WITH HEADER LINE,
    w_cnt TYPE i,
    w_sent_all(1) TYPE c,
    w_doc_data LIKE sodocchgi1,
    gd_error TYPE sy-subrc,
    gd_reciever TYPE sy-subrc.
    *START_OF_SELECTION
    START-OF-SELECTION.
    *Retrieve sample data from table ekpo
    PERFORM data_retrieval.
    *Populate table with detaisl to be entered into .xls file
    PERFORM build_xls_data_table.
    *END-OF-SELECTION
    END-OF-SELECTION.
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    perform populate_email_message_body.
    *Send file by email as .xls speadsheet
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                        tables it_message
                                it_attach
                            using p_email
        'Example . xls documnet attachment'
                                     'XLS'
                                'filename'
                        changing gd_error
                              gd_reciever.
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    PERFORM initiate_mail_execute_program.
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    FORM data_retrieval.
    SELECT ebeln ebelp aedat matnr
    UP TO 10 ROWS
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    INTO TABLE it_ekpo.
    ENDFORM. " DATA_RETRIEVAL
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    FORM build_xls_data_table.
    *CONSTANTS: con_cret(2) TYPE c VALUE '0D', "OK for non Unicode
    *con_tab(2) TYPE c VALUE '09'. "OK for non Unicode
    *If you have Unicode check active in program attributes thnen you will
    *need to declare constants as follows
    class cl_abap_char_utilities definition load.
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    con_cret type c value cl_abap_char_utilities=>CR_LF.
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    CONCATENATE con_cret it_attach INTO it_attach.
    APPEND it_attach.
    LOOP AT it_ekpo INTO wa_charekpo.
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    wa_charekpo-aedat wa_charekpo-matnr
    INTO it_attach SEPARATED BY con_tab.
    CONCATENATE con_cret it_attach INTO it_attach.
    APPEND it_attach.
    ENDLOOP.
    ENDFORM. " BUILD_XLS_DATA_TABLE
    *& Form SEND_FILE_AS_EMAIL_ATTACHMENT
    *Send email
    FORM send_file_as_email_attachment tables pit_message
                                              pit_attach
                                           using p_email
                                                p_mtitle
                                                p_format
                                              p_filename
                                        p_attdescription
                                        p_sender_address
                                    p_sender_addres_type
                                        changing p_error
                                              p_reciever.
    DATA: ld_error TYPE sy-subrc,
    ld_reciever TYPE sy-subrc,
    ld_mtitle LIKE sodocchgi1-obj_descr,
    ld_email LIKE somlreci1-receiver,
    ld_format TYPE so_obj_tp ,
    ld_attdescription TYPE so_obj_nam ,
    ld_attfilename TYPE so_obj_des ,
    ld_sender_address LIKE soextreci1-receiver,
    ld_sender_address_type LIKE soextreci1-adr_typ,
    ld_receiver LIKE sy-subrc.
    ld_email = p_email.
    ld_mtitle = p_mtitle.
    ld_format = p_format.
    ld_attdescription = p_attdescription.
    ld_attfilename = p_filename.
    ld_sender_address = p_sender_address.
    ld_sender_address_type = p_sender_addres_type.
    *Fill the document data.
    w_doc_data-doc_size = 1.
    *Populate the subject/generic message attributes
    w_doc_data-obj_langu = sy-langu.
    w_doc_data-obj_name = 'REPORT'.
    w_doc_data-obj_descr = ld_mtitle . "mail description
    w_doc_data-sensitivty = 'F'.
    *Fill the document data and get size of attachment
    CLEAR w_doc_data.
    READ TABLE it_attach INDEX w_cnt.
    w_doc_data-doc_size =
    ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
    w_doc_data-obj_langu = sy-langu.
    w_doc_data-obj_name = 'SAPRPT'.
    w_doc_data-obj_descr = ld_mtitle.
    w_doc_data-sensitivty = 'F'.
    CLEAR t_attachment.
    REFRESH t_attachment.
    t_attachment[] = pit_attach[].
    *Describe the body of the message
    CLEAR t_packing_list.
    REFRESH t_packing_list.
    t_packing_list-transf_bin = space.
    t_packing_list-head_start = 1.
    t_packing_list-head_num = 0.
    t_packing_list-body_start = 1.
    DESCRIBE TABLE it_message LINES t_packing_list-body_num.
    t_packing_list-doc_type = 'RAW'.
    APPEND t_packing_list.
    *Create 1st attachment notification
    t_packing_list-transf_bin = 'X'.
    t_packing_list-head_start = 0.
    t_packing_list-head_num = 1.
    t_packing_list-body_start = 1.
    DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
    t_packing_list-doc_type = ld_format.
    t_packing_list-obj_descr = ld_attdescription.
    t_packing_list-obj_name = ld_attfilename.
    t_packing_list-doc_size = t_packing_list-body_num * 255.
    APPEND t_packing_list.
    **Create 1st attachment notification
    *t_packing_list-transf_bin = 'X'.
    *t_packing_list-head_start = 0.
    *t_packing_list-head_num = 1.
    *t_packing_list-body_start = 1.
    *DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
    *t_packing_list-doc_type = ld_format.
    *t_packing_list-obj_descr = ld_attdescription.
    *t_packing_list-obj_name = ld_attfilename.
    *t_packing_list-doc_size = t_packing_list-body_num * 255.
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    data: x type i.
    DESCRIBE TABLE t_attachment LINES X.
    append lines of it_attach to t_attachment.
    data: start type i,
          end type i,
          cal type i.
    start = X + 1.
    describe table t_attachment lines end.
    cal = end - start.
    t_packing_list-transf_bin = 'X'.
    t_packing_list-head_start = 0.
    t_packing_list-head_num = 1.
    t_packing_list-body_start = start.
    t_packing_list-body_num = end.
    *DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
    t_packing_list-obj_descr = 'Eng Change'. "ld_attdescription.
    t_packing_list-doc_type = ld_format.
    *t_packing_list-obj_name = 'Eng' .
    t_packing_list-doc_size = t_packing_list-body_num * 255.
    APPEND t_packing_list.
    *Add the recipients email address
    CLEAR t_receivers.
    REFRESH t_receivers.
    t_receivers-receiver = ld_email.
    t_receivers-rec_type = 'U'.
    t_receivers-com_type = 'INT'.
    t_receivers-notif_del = 'X'.
    t_receivers-notif_ndel = 'X'.
    APPEND t_receivers.
    CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
    EXPORTING
    document_data = w_doc_data
    put_in_outbox = 'X'
    sender_address = ld_sender_address
    sender_address_type = ld_sender_address_type
    commit_work = 'X'
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    sent_to_all = w_sent_all
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    packing_list = t_packing_list
    object_header = l_t_objhead
    contents_bin = t_attachment
    contents_txt = it_message
    receivers = t_receivers
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    too_many_receivers = 1
    document_not_sent = 2
    document_type_not_exist = 3
    operation_no_authorization = 4
    parameter_error = 5
    x_error = 6
    enqueue_error = 7
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    *Populate zreceiver return code
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    ld_receiver = t_receivers-retrn_code.
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    form populate_email_message_body.
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    it_message = 'Please find attached a list test ekpo records'.
    APPEND it_message.
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  • Can't send mail since 10.4.6 update

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    A long time ago I signed up for a .Mac trial to use that address with iChat. The trial expired, and, as expected, the address continued to work with iChat, though it no longer functioned as an email address. It then came to be my Apple ID. Now, having set that Apple ID up for use with iCloud, my iOS devicess are having trouble sending, and only sending email from my iCloud address. The reason is this: I logged into <username>@mac.com for iCloud (as that's my Apple ID), and everything set up right except the mail address that iOS Mail thinks I have. It thinks the mail address for the iCloud account is <username>@mac.com. When I send mail to <username>@me.com, my iOS devices get it just fine, but when I try to send mail back, it tries to send it from the @mac.com address, and therefore fails as that is not a valid email address.
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    I found a work around that works.   Got to Settings...Icloud....account......advanced....outgoing mail server.....
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  • Can't send mail... after 4 months of using it

    I'm stumped... help me out please.
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    Sometimes an ISP provider blocks one of your incoming
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    In my case Comcast blocked my Port 25 and my Outgoing kept bouncing.
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  • Receiving mail, but can't send mail with attachments?

    Hello,
    I can't send mails anymore, I have been able to send some without any attachments (i.e. reply doesn't work as it automatically attaches the original text). This started 3 days ago. Also, my mail doesn't seem to recognize powerpoint and word docs., but I a know the people who have send me such files do not have VISTA. When I choose "open with" then it works. So I have 2 problems, one being moe urgent then the other.
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    Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

  • Can't send mail out...and can't figure it out

    Hi, after 4 hours or researching, I have finally eliminated the setting issues down to one, can't send mail with outside (not within the company) recipient address. I get Relay access denied. I have done a lot of reading and playing with different settings, just can't get it to work. So I decided to ask for some help here.
    always_bcc =
    command_directory = /usr/sbin
    config_directory = /etc/postfix
    daemon_directory = /usr/libexec/postfix
    debugpeerlevel = 2
    enableserveroptions = yes
    inet_interfaces = all
    luser_relay =
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    mailbox_transport = cyrus
    mailq_path = /usr/bin/mailq
    manpage_directory = /usr/share/man
    mapsrbldomains = dun.dnsrbl.net
    messagesizelimit = 10240000
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    myhostname = mail.justme.com
    mynetworks = 127.0.0.1/32,192.168.1.5
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    relayhost =
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    sendmail_path = /usr/sbin/sendmail
    setgid_group = postdrop
    smtpdclientrestrictions = rejectmapsrbl
    smtpdenforcetls = no
    smtpdpw_server_securityoptions = login,cram-md5
    smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
    smtpdsasl_authenable = yes
    smtpdtlsloglevel = 0
    smtpduse_pwserver = yes
    smtpdusetls = no
    unknownlocal_recipient_rejectcode = 450
    I am running server 10.3.9 on a Xserve and Entourage as client. We have a valid MX record pointing at the right external address. And why is my result looks different than the others.....? This is nuts! Thanks in advance for any help or I will have to go back to the SunCobalt wich was working fine....
    12 PB G4 1.33GHz/1.25GB, G4/1.3GHz x2/1.25GB,   Mac OS X (10.4)  

    Change:
    mynetworks = 127.0.0.1/32,192.168.1.5
    To:
    mynetworks = 127.0.0.1/32,192.168.1.0/24
    Or...
    Authenticate your SMTP connections.
    Jeff

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