Can't send mail, goes into Outbox only

Starting last night Apple Mail stopped sending mail. I have three mail accounts with different smtp servers I can use with smtp.comcast.net being my default. But all at once I can't send using any of them. All the accounts are online. Connection Doctor shows all servers as Okay. When I send an email nothing appears to happen i.e. no sound, no message box etc. But the message does go into the Outbox. If I select it in the Outbox and try to resend it, nothing happens. I can receive mail fine. Also I have four other users on this Mac and there email is working fine. So no network or firewall issues going on.

It might be a pretty white box but it can save you *** one day. Home owners insurance is just a piece of pretty white paper you hope you never have to use. How many people do you know who's house burned down? I've had Mac's since the original 128K. I've had four drive go bad on me in all these years. My sister has had two and my brother has had one. Hard drive are really cheap now a days not to be using Time Machine. I can't imagine why you can't get yours to work. Apple made it brain dead simple. I've set them up for a number of people.
To get Time Machine to work make sure the drive is partitioned as a GUID and formatted as journaled Mac OS Extended.

Similar Messages

Why my sending mail goes to outbox?

I have tried so many ways to send email from my ipad but I am not able , all the mail goes automatically to outbox and stay there .
I turn on/off the ipad and also delete all the app in the back ground but still problem resist.
Could any body help?

Sound like the iPad is not connecting to your outgoing mail server correctly.
I had this same issue. I could only send email while at home, connected directly to my ISP.
Some mail servers require password authentication when sending while connected through other servers.
Settings > Mail > select the account.
Tap Outgoing mail server.
Enter your username and password and select Password authentication.

Can Not Send Mail- what's going on?

Can download mail but can not send mail. With parallels on and xp pro I can easily set up outlook to send and receive mail. But no! The great Apple which is supposed to be easy can not send an email with the same settings. So, back to Windows to do what should be easy on a mac. I think that perhaps the new Safari or something messed this up.

If you'd like to approach the problem as something you don't understand, and also something that can be fixed, then you'll probably be able to set up your email account.
You say you have emails in the Outbox. I'd move them to another folder you create or delete them. In past experience, emails contain header information that includes mail server information, and sometimes they will never send (especially with Outlook Express), even if you get the account to work. You can try sending them again, once you get the account working.
Next, you need to make sure that you are sending the emails from a machine that is connected directly to RoadRunner's network. They may not work as a relay if you connect from another ISP. It's a port 25 problem that is common these days.
Now for the problem. If you are receiving emails properly, then the POP server information is correct. The mail program is designed to set up to some default settings that work with many servers, and during the process it will try to validate the settings you supply. This can take awhile, and can come up with a failure, due to a wrong assumption. Your email program is assuming that the email server requires authentication. This has been a problem with the RoadRunner system for years. Apparently, some windows email clients do not work the same way, go figure. They seem to have their own problems.
Many people have reported successfully setting up an account with RoadRunner, after first making sure they have the right SMTP server address. It can be different for different parts of the country.
After the email account is set up, and is failing to work, people go into the Mail/Preferences/Accounts/Account Information/Outgoing Mail SMTP Server - Click on the dropdown button - Choose "Edit Server List" - Advanced - Change Authentication to "None"
Here is a related thread with stories of success with RoadRunner: http://discussions.apple.com/thread.jspa?messageID=9128382&
After the changes, I'd quit and relaunch Mail. Not required, but good troubleshooting practice. Since there are no emails in the Outgoing Mailbox, create a short message and try to send.
I have different problems with different companies for both Mac's and Windows machines. The ISP always blames the OS, especially Leopard and Vista (since they work with more intelligent/advanced (maybe) settings. Besides the Authentication issue that pops up with some servers, there's also the occasional SSL variation and/or login name (sometimes it's the first part of the email address before the @ and sometimes it's the entire email address). Some ISP's block port 25, some do not. All of these settings can vary with each ISP, and can change on a whim (especially the port 25 problem), with working accounts going dark because of security changes at the ISP. Telephone Tech support at the ISP is often unaware of any changes in their system because they are not in the IT loop at the company and some will just go into "idiot" mode when you mention Macintosh. The first level support people are using a script on the phone, and their job is to make you go away...
I'm afraid the Great Apple, as you referred to them, is not able or hasn't focused on the ability to automatically set up accounts with every ISP. They appear to have made some assumptions that work with most servers. Who know's, next month the settings or assumptions may work, or Apple may update their setup script to make allowances specific to Time Warner, but since this has been a problem for over 3 years, I wouldn't hold my breath.
Google: leopard mail roadrunner problem = about 96,000 hits of all sorts.
Google: vista email roadrunner problem = about 1,410,000 hits of all sorts.
Google: windows xp email roadrunner problem = 243,000 hits of all sorts.
Looks like Apple's getting it's market share of problems with RoadRunner and Time Warner
My own local DSL is from a company named Centurytel. They are on their 4th email server setup in the last 5 years, and have finally contracted it out to a 3rd party company to administer. I just tell all of my clients to get a Gmail account and get over it. Let's see, a multi-billion dollar company who's reputation and income is based on service... free with 7GB storage, Webmail, POP and IMAP access, specific support for all major mail programs including Apple Mail, and alternate ports that get around ISP blocking. It seems that once you enable POP or Imap access in the webmail settings menu, Apple Mail and Vista seem to know the proper settings to use.
I'd setup the free Gmail account that will work with any ISP you use, before you get really attached to an email account with an ISP that could change as often as competitor's marketing allows. Also, my iPhone supports Gmail out of the box

I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail. Can't send mail either.

I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail. Can't send mail either.

Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob

TS3899 Outgoing Mail goes into an outbox. I cannot access it

I have tried everything the help communities suggest. Nothing works. Nearly every day something winds up in the outbox for no discernible reason. How can I access mail in the outbox, edit it and send it? Judging from the number of questions about this problem on the websites, it is a common problem. Most of the time there is no answer to the questions posted about this problem. I have had no luck asking Apple Support.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT1430 Can't send mail ( can only receive mail)

How can I receive Mai ?

Your are asking two different and opposite the questions.
If you can't send mail .... Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Can't send mail on iOS 5 devices with iCloud

A long time ago I signed up for a .Mac trial to use that address with iChat. The trial expired, and, as expected, the address continued to work with iChat, though it no longer functioned as an email address. It then came to be my Apple ID. Now, having set that Apple ID up for use with iCloud, my iOS devicess are having trouble sending, and only sending email from my iCloud address. The reason is this: I logged into <username>@mac.com for iCloud (as that's my Apple ID), and everything set up right except the mail address that iOS Mail thinks I have. It thinks the mail address for the iCloud account is <username>@mac.com. When I send mail to <username>@me.com, my iOS devices get it just fine, but when I try to send mail back, it tries to send it from the @mac.com address, and therefore fails as that is not a valid email address.
I've tried to go into the settings and change the email address that it uses for iCLoud, but with no luck. I see a place to change it, but it is grayed out and won't let me select it and bring up a keyboard to change it.
Is there any way to tell it that it assumed the wrong email address for my iCloud? Or is there no way to send iCloud email from my iOS devices?
Thanks in advance!
P.S. I can send mail via iCloud from the web app and from Apple Mail (OS X Lion), but not from iOS devices because of this glitch. I can also send mail from iOS devices using other email accounts (Gmail, Yahoo).

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....
Add an "other" server.
Host Name p01-smtp.mail.me.com
Put in your me.com email address as username and your Apple ID password
SSL is on
Authentication is password
Server port 587
This worked for me.....I will use this until the bug is fixed. (you may need to use p02, p03 etc) Don't make this server your primary. Leave it in "on" status in the other category.
Good luck

Can't send mail... after 4 months of using it

I'm stumped... help me out please.
When i send a mail out, this message pops up, "Error : This Message could not be delivered and will remain in your Outbox until it can be delivered. Sending the message content to the server failed."
So it's still in my mailbox. But then, it shows up in my gmail account and on my blackberry as a sent mail, but the receiver never gets it. Also, i can still send mail from both my blackberry and gmail.com... just not from Apple Mail.
What's going on?

Sometimes an ISP provider blocks one of your incoming
Mail ports and "won't notify you". ( Why? probably it's their protection software )
In my case Comcast blocked my Port 25 and my Outgoing kept bouncing.
Incoming was fine.
Make sure when you change your Port to 587,
You also check "ON" the Secure Sockets Layer box right underneath,
Then change Authentication: to Password
Then enter your name and password
and click OK.
The reps at most of the providers
are useless and won't tell you
the second part of the solution.
It took me 2 days and 4 reps
at Comcast to find this out
and 10 hours of trying to
clean my Mac...
which they will always
blame.
Best of Luck, Tom

Receiving mail, but can't send mail with attachments?

Hello,
I can't send mails anymore, I have been able to send some without any attachments (i.e. reply doesn't work as it automatically attaches the original text). This started 3 days ago. Also, my mail doesn't seem to recognize powerpoint and word docs., but I a know the people who have send me such files do not have VISTA. When I choose "open with" then it works. So I have 2 problems, one being moe urgent then the other.
1) can't send mail with attachments
2) .doc (word), .pps (powerpoint)attachments are not always recognized.
thank you all!!!

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

Can't send mail with server -- upgrade OS?

I have a new MB, so have been setting things up. In the course of all this, I realized, what with checking settings, etc., that I can easily send mail from the new laptop, which is running whatever the latest OS is -- I think that's 15.5.5, but I have nearly constant difficulties with Mail on my desktop, which is running 15.5.2. I keep getting -- but not always -- messages saying mail can't be sent using the selected server; do I want to try another server or try later, or what. But on the laptop -- I don't get that at all.
I did a search on the Apple site and its recommendation? Upgrade the OS. Now, I can certainly do that, though I always hold my breath for fear something will go wrong and I'll break something that wasn't broken, so to speak.
Is anyone else having this issue? Did upgrading the OS stop it? I probably will have to, because I really do need the Mail program to work as it should. I'm getting ready to move to it from Entourage, but I can't if I can't send mail.

I suddenly started having the can't send mail problem yesterday, and I'm on 10.5.5, so upgrading the OS is not a fix. I followed all the directions here: http://support.apple.com/kb/TS1307?viewlocale=en_US
and that did not work. But it might, if quitting is done at the right time....
I don't know what fixed it, and I'm not sure if it will remain fixed (last night I fixed it on my own, only to find when I started up this morning that it wasn't working again), but today I followed the advice from another discussion to delete the outgoing server (in prefs/accounts/outgoing pulldown menu) and make a new one... make sure to delete all mail that is pending (anything in outbox save as draft and delete)... and to quit. In other words - follow the instructions on the support page or some of the other discussions, but quit before trying to send again. The other thing I did was do a software upgrade - there was something for airport and a security fix that I installed. Whether it was doing just the right stuff in just the right order or if it was the software installs that moved things along, I can't say. By the looks of it, this seems to be a long time issue for Apple Mail, though I've been using it for years without issue.

Can't send mail - server properly configured and up

I'm unable to send mail. Here's roughly the sequence of events that
got me where I am:
1) Connect through a firewall using VPN (the Cisco VPN client)
over the wireless interface
2) Compose a message, and click 'Send'
3) The server is down, so I get the "Can't send e-mail" pop-up
dialog
4) Click 'Try later'
5) Reconnect later while the server is up, and try to send
6) Still see the "Can't send" pop-up
Steps 3) and 4) happened a lot. In particular, turning on the
wireless interface in order to connect over VPN causes Mail to try
(and fail) to connect to the server.
The server is up; I can reach it with "telnet <server> 25".
Moreover, Mail's own "Connection Doctor" says it's able to connect
to the server.
This configuration worked until the sequence of events described above,
and nothing on the server side has changed since.
I've tried everything I can think of to get Mail back in a working state.
Notably I've deleted the contents of "Outbox", quit Mail, and then restarted.
I've also deleted and re-created the server configuration, without success.

Two additional data points:
1) I found a mail server I could use from outside the firewall.
When I added that server, and closed the VPN session, Mail was
(finally!) able to send. (But see below why you shouldn't rush
to blame VPN).
2) When there are two mail servers configured in preferences, the
"Can't send mail" pop-up gives you the list of choices. If you
select an alternate server from the list, the "Try selected
server" button ought to try the new server. Instead, the
pop-up reappears, still complaining about the old server.
As for why I'm not prepared to blame (only) the VPN:
* Note that the server is perfectly accessible; telnet works,
and Mail's Connection Doctor says the server is up.
* Point 2) above indicates some problem in Mail with the logic
for retrying access to the failed server.

Receiving mail fine, but can't send mail

For some reason, my outgoing mail servers are all showing offline. I can receive mail fine. I have my own domain names, and they are all housed on the same host. My boss has one of the same domains and he can send and receive mail fine. I can receive mail, but can't send mail out unless I use my gmail server to send. All my other domains are showing offline on the outgoing. How do I get them back online, and is this a Macmail problem (my boss uses Entourage), or is it a problem with my Qwest DSL? I don't know where to start.
I did call the place where our domains are hosted and all is OK there.
Thanks,
Carole

Problem - Cannot send eMail - pop up box says smtp server needs password - if password used this is not recognised.
Solution - Go to Mail>preferences choose Accounts, select one of the accounts.
Look at 'outgoing mail' server, shows ' smtp.(name of server.com) (offline)' then click on it and choose 'edit smtp server list' - the box will show description - '(name of server)', server name - 'smtpmail.(server name.com)' and in use by account - '(account name)'
press the '-' button and the above details will disappear.
Press '+' button and type in 'smtpmail.(server name).com' in the server name box - if you are prompted to save changes, click 'OK' - this may only happen when changing the first account ..
All should now be OK and you can now check if eMail can be sent..
Open an 'unsent eMail' in the Outbox by double clicking on it and clicking 'send' it should be sent.
Wilbertross

New mac - can`t send mail

i have just gotton a new mac book pro, and have imported everything from my old mac. everything seems to be ok, except i can not send mail, only receive and read..... i have also tried deleting my accounts and reinstalling them, but it did not help. anybody who can help me with this??

With the caveat that I'm not sure why this exactly works, I had a similar problem which I just recently solved.
My laptop would send and receive mail fine when connected to a modem. But at another location I had access to a broadband connection. For the longest time I could only receive mail but not send from that location. Then I had to borrow a friend's laptop for a while after mine crashed. I set up the borrowed computer for mail and to my surprise I found I could both send and receive from my wireless broadband location. After I got my own laptop back up and running, I found the old behavior of not being able to send mail was back. Determined to find out why, I compared the preferences>accounts settings of my laptop with my friend's. I found one difference, changed it on my laptop and voila … it now works.
The key was in the server settings, found at the bottom of Mail's Preferences>Accounts. Clicking that button brings up another window called SMTP Server Settings. It seems a default for server port is 25. This, for some reason does not work, but 587 does.
I honestly do not know how 587 was entered into my friend's laptop, but when I changed mine from 25 to 587 it worked. You should note the warning not to change these settings without consulting the System Administrator, but I'm a single user, so I just went ahead and experimented.
Good luck

N8 Mail for Exchange (can not send mails)

Hi guys,
I just got my new Nokia N8. I already setup Mail for Exchange via IMAP to sync the mails, contacts and the calendar of my private mailbox.
Everything runs alright. But I can not send mails via Mail for Exchange. If I push on "New Mail" the program say the command can not be executed and breaks down.
Does someone know how to fix that problem?
Thanks from Liechtenstein.
Phil

Hi,
I also had problems with unable to send emails.
I was getting error messages in the Mail for Exchange (MfE) log files such as
Setting DISK FULL status to false
Error occurred during sending mail. Setting status to waiting for reconnect
HTTP failure while sending messages.
I figured out a work around. The problem seemed to be with the certificate.
I ended up deleting the certificate and then only selecting "Accept this time only" which made everything work.
I am using a Nokia 5800.
To delete a certificate goto
Setting > Phone > Phone mgmt > Security > Certificate Management > Trusted site certificates
find the offending certificate and delete it.
The next time I tried to synchronize my emails with Mail for Exchange, I was asked to select whether to accept the certificate... press the option button.
Then select "accept this time only".
After doing that, the emails in the outbox were sent properly.
I have to figure out how to get this to work permanently, but for the moment it was a quick fix.
[I hope this helps. I tried to be as descriptive as possible and write with correct spelling so that search engines will collect it.]

Can't send mail since 10.4.6 update

Since updating my OS to 10.4.6 I can't send mail. I can receive mail and I can browse online. But mail will not go out. I've verified all the Outgoing Mail Server info SEVERAL times and have had no luck. I've enabled Entourage to handle mail instead of MacMail and it won't work either. Totally stumped.
Same thing has happened on my iBook G4 laptop by the way. I'm convinced that the update has something to do with this.

INTERNET CONNECTION LOST
so... since the 10.4.6 update once my computers fall asleep the connection to my wireless router is lost. (mail seems to be working ok, when i have an internet connection...)
I have tried multiple things to fix this. Thus far the only solution seems to be resetting the router to use connect back to the internet. Once this is done the internet connection works fine, until lost or the computers go to sleep. When i wake the computer i have to do it all over again... and on top of it the post link is missing on all the pages!!! so i am replying here.
So this time I have rebooted to my external drive with the previous version (10.4.5) to see if indeed it is the 10.4.6 update that seems to have hosed this connection somehow.
HELP please, this is terrible annoying. Is anyone else experiencing this?
thank you.
PowerBook G4 and PowerPC dual G5 (10.4.6 both) Mac OS X (10.4.6)

Can't send mail, goes into Outbox only

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