Can't send mail...HELP

Hi
I just reasently moved, now I'm using sprint 2wire gateway to go online. I'm online I can surf and also receive mail. but I just can't send any mail.
This is the error message I receive
This message could not be delivered and will remain in your Outbox until it can be delivered.
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator.
the address is correct, but I'm not sure if I need to change some of my SMTP settings, since I'm using the sprint service now.
Can anyone help me???

This indicates you have a .Mac account which is provided by Apple.
Most, if not all Internet Service Providers now block the use of SMTP servers that are outside of the ISP's network or not provided by the ISP on Port 25 which is the the standard or most common port used by SMTP servers to send mail.
Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) on Port 25 but some block its use regardless. These restrictions are part of an overall effort to prevent or restrict spam emanating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below. Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
Test if this resolves the problem.
If not and if Sprint provides an email account and SMTP server as part of their monthly service (which they should), you will need to create and select/use Sprint's SMTP server to send mail with your .Mac account which is invisible to all recipients.

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