Can't send mail through business account

Hi. I'm using Mail to consolidate various email accounts, and have been having trouble making one of them work.
The connection doctor says it's online and the hosting company for the website says I have the right settings, but it just seems to keep giving me this error message:
And then I have to send it through a different account, which is all sorts of frustrating, as well as debilitating to the business image.
the smtp outgoing setting I was told to use is mail.pepcrealfood.co.uk, which the doctor says is online, as I said. And now I'm being advised to talk to my service provider about it. Any help available out there?

I had the same problem since last Thursday.  I have tried and re-tried all of the settings suggested by the support posts but I can not get email to go out of me Outbox.

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    -Sushrut

    Hi bshannon ,
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    can u please tell me when getPasswordAuthentication() will call ? and who is going to call this ...
    Thnx in advance ...

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