Can't send mail to specific address

I am having problems sending mail to my brother from my ibook. When I send it from .mac it is fine but when I send it from the Mail application (postage stamp) it appears in my sent items as normal but never arrives with my brother. This is the only address (that I know of) that is affected by this. Any ideas ?

Webmail access does not use an SMTP server as does an email client such as the Mail.app.
Not too long ago, Microsoft's incoming mail server for Hotmail accounts was capturing messages sent by the Mail.app under Tiger. The received messages were not marked as junk by Hotmail's incoming mail server and were not delivered to the recipient with no bounced back error message or a notification of any kind to the sender or recipient.
Microsoft quietly acknowledged this problem (programming errors at the incoming mail server) which was eventually resolved.
Long story short, if you are using .Mac's authenticated SMTP server to send messages with your .Mac account via the Mail application, the recipient's incoming mail server may be flagging any messages sent by .Mac's SMTP server as junk/spam. I would ask your brother to contact his ISP or email account provider for his email account to inquire if his email account provider has blacklisted either the .Mac SMTP server or a range of computer IP addresses for which you may fall under.

Similar Messages

Can't Send Mail To Outside Addresses In Mail Applications

I am currently running mac os x server 10.4 and using the mail server. I started out using WebMail. It worked fine, I could send and receive to and from anyone. Now hat i have multiple addresses it is easier to use a client like mail.app or mozilla thunderbird. I can send and receive mail to and from addresses hosted by my server fine. I can only receive mail from outside addresses i cannot send mail to them. Does anyone know what I can do to fix this?

Without knowing more about your configuration it's hard to say.
Most likely your client computer is not in the allowed networks (while webmail running of your server was). But that is a guess.
If you need more info, please post the unmodifed output of postconf -n and some log snippets.
Alex

Postfix/smtp[8437] Operation timed out can't send mail to 1 address

server 10.4.5 running mail, filesharing and website.
The mail server has been up for months working fawlessly. We have one address (domain) where we can't send mail, and users at that address can't send us mail.
All other mail functions on both ends seem to be functioning fine.
They seem to be running exchange as a mail server, but i don't have other details from their side. DNS/MX records all look like you would expect.
This has me stumped.
i turned debug level loging on and got the following smtp message written to the log when i tried to mail to an address at that domain.
Feb 23 20:45:10 fileserver postfix/smtp[8437]: 775401AFD61: to=<[email protected]>, relay=none, delay=31, status=deferred (connect to anhc-mail.anhc.org[24.237.2.213]: Operation timed out)

Yes, good luck to them.
relay=none
doesn't look so good.
Of course, a successful outgoing message should look something more like:
Apr 8 11:41:05 server postfix/smtp[2300]: F1D4D3B8A27: to=<[email protected]>, relay=mail.someobfuscatedserver.com[6x.20x.148.1x6], delay=5, status=sent (250 2.0.0 k38FYfDS023848 Message accepted for delivery)
I take it you can send to any/all other mail addresses (servers) ?
Here's a thought:
Some time ago, I had to edit the helo_checks config of postfix, for a windows mailserver because their AntiVirus was horribly mangling their outgoing mail, helo-ing as <fix-your-dns>.local
Point being that .local anything is not a viable tld for anything in the public realm, and certainly won't work with the rest of the world in terms of DNS.
That might be the work of Norton's break-it-for-you addon for Windows Exchange mailservers, not sure.
Please post the output of:
postconf -n
on your server,
and the mail.log file content when they try to send you an email (confirm via telephone and watch for it).

Can't send Mail with AOL address-out of ideas

hello,
I can recieve mail just fine. It's only when I try to send it. I've tried changing the outgoing server to smtp.aol.com and 4.78.166.10.
changed the ports from 25 to 587 to 1024.
I appreciate your help. thanks in advance.
-Seth
powermac g4 Mac OS X (10.3.9)

My girlfriend and I are RoadRunner customers and RR allows using an SMTP server outside of their network as long as the SMTP server is authenticated.
I set up my girlfriend's AOL account in Tiger Mail (and the only email account she uses) on my old TiBook that I loaned her until she purchases her own Mac and she sends mail with her AOL account with no problems.
The AOL SMTP server settings are as follows:
Outgoing Mail Server: smtp.aol.com
Server Port: 587
Use Secure Sockets Layer (SSL): Off or not selected.
Authentication Type: Password
User Name: Your AOL screen name or the portion of your AOL email address in front of the @ sign only.
Password: The password for this screen name/email account - the same used for checking the account for new mail.
If your settings are the same, try deleting and recreating the account in Mail.
If this doesn't work and it should since it works for my girlfriend, you can select/use the RR SMTP server to send mail with your AOL account which is invisible to all recipients.

I can´t send mail but I can recive

excusme for my english, my problem is that I can recibe email, but I can-´t send email to other count, p.e. hotmail etc., and when I send an email to another user of my server, he recibe the email, but the adress is [email protected],
My nat is ok, I went to www.dnsreport.com an all is ok, I undestand that my dns is ok, but I don´t know how to change the @www.senedrac.info
my config is
Welcome to Darwin!
127-131-155-85:~ jose$ postconf -n
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mydomain_fallback = localhost
myhostname = senedrac.info
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
relayhost = [email protected]
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdtls_keyfile =
unknownlocal_recipient_rejectcode = 550
127-131-155-85:~ jose$

It sounds like you have more than one issue.
First.. let's just look at sending mail to outside addresses....
You have relayhost setup with an improper setting. relayhost should either be blank, if you want your server to make delivery- or it should contain the host name of your ISPs smtp server (something like smtp.isp.com). You currently have an email address in this field, that won't work.
The next issue is not real clear to me. You may need to clarify.
You say that the recipient sees "[email protected]" as the return address? The return address is set in the mail client. If you are using a mail program (Mail.app, Entourage, etc), then make sure your email address is set properly. If you are sending from WebMail, then let me know and I'll send directions to fix it.
Please provide additional information.
Specifically, try to isolate what appears to be two separate issues
1. Can not send mail to outside addresses
2. Mail sent to internal addresses is successful, but shows wrong return address
Is that correct?
Jeff

Can Not Send Mail- what's going on?

Can download mail but can not send mail. With parallels on and xp pro I can easily set up outlook to send and receive mail. But no! The great Apple which is supposed to be easy can not send an email with the same settings. So, back to Windows to do what should be easy on a mac. I think that perhaps the new Safari or something messed this up.

If you'd like to approach the problem as something you don't understand, and also something that can be fixed, then you'll probably be able to set up your email account.
You say you have emails in the Outbox. I'd move them to another folder you create or delete them. In past experience, emails contain header information that includes mail server information, and sometimes they will never send (especially with Outlook Express), even if you get the account to work. You can try sending them again, once you get the account working.
Next, you need to make sure that you are sending the emails from a machine that is connected directly to RoadRunner's network. They may not work as a relay if you connect from another ISP. It's a port 25 problem that is common these days.
Now for the problem. If you are receiving emails properly, then the POP server information is correct. The mail program is designed to set up to some default settings that work with many servers, and during the process it will try to validate the settings you supply. This can take awhile, and can come up with a failure, due to a wrong assumption. Your email program is assuming that the email server requires authentication. This has been a problem with the RoadRunner system for years. Apparently, some windows email clients do not work the same way, go figure. They seem to have their own problems.
Many people have reported successfully setting up an account with RoadRunner, after first making sure they have the right SMTP server address. It can be different for different parts of the country.
After the email account is set up, and is failing to work, people go into the Mail/Preferences/Accounts/Account Information/Outgoing Mail SMTP Server - Click on the dropdown button - Choose "Edit Server List" - Advanced - Change Authentication to "None"
Here is a related thread with stories of success with RoadRunner: http://discussions.apple.com/thread.jspa?messageID=9128382&
After the changes, I'd quit and relaunch Mail. Not required, but good troubleshooting practice. Since there are no emails in the Outgoing Mailbox, create a short message and try to send.
I have different problems with different companies for both Mac's and Windows machines. The ISP always blames the OS, especially Leopard and Vista (since they work with more intelligent/advanced (maybe) settings. Besides the Authentication issue that pops up with some servers, there's also the occasional SSL variation and/or login name (sometimes it's the first part of the email address before the @ and sometimes it's the entire email address). Some ISP's block port 25, some do not. All of these settings can vary with each ISP, and can change on a whim (especially the port 25 problem), with working accounts going dark because of security changes at the ISP. Telephone Tech support at the ISP is often unaware of any changes in their system because they are not in the IT loop at the company and some will just go into "idiot" mode when you mention Macintosh. The first level support people are using a script on the phone, and their job is to make you go away...
I'm afraid the Great Apple, as you referred to them, is not able or hasn't focused on the ability to automatically set up accounts with every ISP. They appear to have made some assumptions that work with most servers. Who know's, next month the settings or assumptions may work, or Apple may update their setup script to make allowances specific to Time Warner, but since this has been a problem for over 3 years, I wouldn't hold my breath.
Google: leopard mail roadrunner problem = about 96,000 hits of all sorts.
Google: vista email roadrunner problem = about 1,410,000 hits of all sorts.
Google: windows xp email roadrunner problem = 243,000 hits of all sorts.
Looks like Apple's getting it's market share of problems with RoadRunner and Time Warner
My own local DSL is from a company named Centurytel. They are on their 4th email server setup in the last 5 years, and have finally contracted it out to a 3rd party company to administer. I just tell all of my clients to get a Gmail account and get over it. Let's see, a multi-billion dollar company who's reputation and income is based on service... free with 7GB storage, Webmail, POP and IMAP access, specific support for all major mail programs including Apple Mail, and alternate ports that get around ISP blocking. It seems that once you enable POP or Imap access in the webmail settings menu, Apple Mail and Vista seem to know the proper settings to use.
I'd setup the free Gmail account that will work with any ISP you use, before you get really attached to an email account with an ISP that could change as often as competitor's marketing allows. Also, my iPhone supports Gmail out of the box

Can't send mail to outside company

I wrote a javamail program, I can only send mail to internal email address, but not to outside, any reason that could be?
Thanks for your help.
Dan.

I'm replying specifically for GroupWise but MS Outlook/Exchange will in essence be the same.
When you send an email from your PC using GroupWise, the GWIA (ie the SMTP server) is what actually sends the email. This is on a server somewhere but NOT on your PC.
When using Javamail, you are really operating another smtp client. The GroupWise GWIA is likely configured not to accept relaying. If it is, for example if you use a mail filtering system so relay all mail, it is likely configured to accept relaying from only that IP address. Your PC (or wherever you are running the Javamail from) is unlikely to be an 'allowed' relay source.
In GroupWise you can add as many relay sources as you like under the GWIA object. Again, Is imaging Exchange is similar.
Nick.

Can't send mail on iOS 5 devices with iCloud

A long time ago I signed up for a .Mac trial to use that address with iChat. The trial expired, and, as expected, the address continued to work with iChat, though it no longer functioned as an email address. It then came to be my Apple ID. Now, having set that Apple ID up for use with iCloud, my iOS devicess are having trouble sending, and only sending email from my iCloud address. The reason is this: I logged into <username>@mac.com for iCloud (as that's my Apple ID), and everything set up right except the mail address that iOS Mail thinks I have. It thinks the mail address for the iCloud account is <username>@mac.com. When I send mail to <username>@me.com, my iOS devices get it just fine, but when I try to send mail back, it tries to send it from the @mac.com address, and therefore fails as that is not a valid email address.
I've tried to go into the settings and change the email address that it uses for iCLoud, but with no luck. I see a place to change it, but it is grayed out and won't let me select it and bring up a keyboard to change it.
Is there any way to tell it that it assumed the wrong email address for my iCloud? Or is there no way to send iCloud email from my iOS devices?
Thanks in advance!
P.S. I can send mail via iCloud from the web app and from Apple Mail (OS X Lion), but not from iOS devices because of this glitch. I can also send mail from iOS devices using other email accounts (Gmail, Yahoo).

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....
Add an "other" server.
Host Name p01-smtp.mail.me.com
Put in your me.com email address as username and your Apple ID password
SSL is on
Authentication is password
Server port 587
This worked for me.....I will use this until the bug is fixed. (you may need to use p02, p03 etc) Don't make this server your primary. Leave it in "on" status in the other category.
Good luck

Can't send mail to people with "åäö" in their names

This possible bug seems ridiculous, but it should be easy to reproduce, if it indeed is a bug.
I've got a Scandinavian letter Ä in my name. If I try to send mail with my real name OR to an address that has a firstname/lastname with ÅÄÖ in them, the mail won't leave the iPhone. I see the progress bar "Sending..." but it won't move. There's no error message. I simply end up with an unsent mail (which, btw, I haven't find a way to delete. There's no Outbox folder in the phone.)
The mail works fine, if I send mail to names that use A instead of Ä, that is, convert the names to ASCII. It doesn't matter which SMTP server I use, as long as the server itself works. It's the same (mis)behavior with MobileMe, Gmail and the local 3G operator.
Can someone else reproduce this? For example, set your email account to:
Föö Bär <[email protected]>
or try sending mail to that address from your iPhone.
Thanks for any ideas or confirmations.

Looking at the XCode Organizer's logs for the iPhone, here's what it says when trying to send mail to people who have "åäö" in their name:
For Gmail with SSL: Thu Jul 17 20:56:59 unknown MobileMail[111] <Warning>: Exception raised while processing message body loading queue: * -[NSConcreteData initWithContentsOfFile:options:error:]: nil file argument
For my ISP's smtp server without SSL: Thu Jul 17 20:53:25 unknown MobileMail[111] <Warning>: ERROR: The connection to the server "(null)" failed.
For MobileMe's smtp server with SSL: Thu Jul 17 20:58:27 unknown MobileMail[111] <Warning>: ERROR: The recipient "<i've hidden my email address...>" was rejected by the server.
Note: all those servers do send mail = work just fine, if I don't send email to addresses that have "åäö" in them. But in real life that's hard, because the Reply button automatically grabs the recipient's name from the From field. And often the +original sender+ has sent the mail with his/her real name = with Scandinavic letters. Replying to that mail gets stuck.

Sending mail to Internet address from SAP system

Hi...
My requirement is to send a mail to an internet address say ABC@companyid from SAP.
I have used a FM So_New_Document_Send_API1 for the purpose.For this I have provided
             e_mailrec-receiver = w_emailid.
              e_mailrec-rec_type = 'U'.
              APPEND e_mailrec.
But I get an error msg in SOST, that the route from (SAP server) to (mail id) not found.
Instead of internet address when I give rec_type as B i.e. SAP USER it sends a mail to my SAP inbox.
I have also checked SAPConnect, and it is fine.
Is the above FM only for sending mails to SAP id, then wats the FM for sending mails to internet address? Its just sending a 1 line mail without attachment.
P.S: I have gone through search in sdn so please don't provide me with links to other threads.
Reply only if you can actually help and know wats this about.
Thnaks and Regards.

These are the FM for sending external email :-
SO_DOCUMENT_SEND_API1
Send new document with attachments via RFC
SO_NEW_DOCUMENT_ATT_SEND_API1
(In 4.6C only, You can go to SE37 and click the documentation on how to use it. A sample program is provided there.)
Send new document with attachments via RFC
Note : If you are using FM SO_NEW_DOCUMENT_ATT_SEND_API1 then Export Parameter DOCUMENT_DATA-OBJ_DESCR contains the Subject.
SO_NEW_DOCUMENT_SEND_API1
Send new document
For Code
http://www.forum.saptechies.com/viewtopic.php?t=5562

Can't send mail out...and can't figure it out

Hi, after 4 hours or researching, I have finally eliminated the setting issues down to one, can't send mail with outside (not within the company) recipient address. I get Relay access denied. I have done a lot of reading and playing with different settings, just can't get it to work. So I decided to ask for some help here.
always_bcc =
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
inet_interfaces = all
luser_relay =
mail_owner = postfix
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mapsrbldomains = dun.dnsrbl.net
messagesizelimit = 10240000
mydestination = $myhostname,localhost.$mydomain,localhost,justme.com
mydomain_fallback = localhost
myhostname = mail.justme.com
mynetworks = 127.0.0.1/32,192.168.1.5
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdclientrestrictions = rejectmapsrbl
smtpdenforcetls = no
smtpdpw_server_securityoptions = login,cram-md5
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtlsloglevel = 0
smtpduse_pwserver = yes
smtpdusetls = no
unknownlocal_recipient_rejectcode = 450
I am running server 10.3.9 on a Xserve and Entourage as client. We have a valid MX record pointing at the right external address. And why is my result looks different than the others.....? This is nuts! Thanks in advance for any help or I will have to go back to the SunCobalt wich was working fine....
12 PB G4 1.33GHz/1.25GB, G4/1.3GHz x2/1.25GB, Mac OS X (10.4)

Change:
mynetworks = 127.0.0.1/32,192.168.1.5
To:
mynetworks = 127.0.0.1/32,192.168.1.0/24
Or...
Authenticate your SMTP connections.
Jeff

Can't Send MAIL..... again

hey...
can;t send mail..
10.4.10 on a macbook..
can send mail on my .MAC account, but my MAIL 2.0 is no good. it used to work fine...
i travel for a living, could the different log-on places have something to do with it.?
tried all the fixes on the Apple help site, no avail.
using port 587, removed and re-entered account, internet connection is fine...
want to use MAIL to send pix from my iPhoto's...
also, anyone know how to change the name in my account? somehow the spelling of my name is wrong, and every email i send says from 'blank' and it is wrong. looked at every piece of account info and they are all correct. where is the info for FROM: in an email stored...
cheers..!!!
ian

I'm having the same problem. I moved to a different apartment. I think my situation is this; my Mail says home and has my .mac account email address listed. My .mac account says .mac and has my .mac email address listed.
I've tried to change the Mail "home" so it doesn't say ,mac, but I haven't figured out how and when I change the email and server settings it tell me that it is an invalid directory.
So it's a circular puzzle and I can't seem to get out.
Is this your problem too? If not, do you know how to fix this one?
Message was edited by: rabrat

Can not send mail using wifi at a motel .I can receive mail fine

can not send mail using wifi at a motel .I can receive mail fine

Hi there tamarafromdarien,
You may find the troubleshooting steps for iCloud Mail in the article below helpful.
iCloud: Troubleshooting iCloud Mail
If you can't send mail in OS X Mail
If you receive this alert or a similar alert when sending a message from your iCloud email address in OS X Mail:
“This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the smtp server: server name.”
In OS X Mail, choose Preferences from the Mail menu.
Click Accounts in the Preferences window.
Select your iCloud account from the list of accounts.
Click the Account Information tab.
Choose your iCloud account from the Outgoing Mail Server (SMTP) pop-up menu. Example: “Derrick Parker (iCloud)”.
Note: The Outgoing Mail Server (SMTP) menu also includes an Edit SMTP Server List command. If you choose this command, be aware that the iCloud SMTP server won't be among the servers that can be edited. This is normal.
If you're attaching a large file
Message attachments can't exceed the maximum size allowed by your email service provider or the recipient's email service provider. The maximum size varies by service provider. Try compressing the filebefore sending it, or send your message without the attachment to verify that there are no issues with sending.
-Griff W.

For some reason yesterday and today I can not send mail using the icloud website and help?

From some reason I can not send emails using the icloud website. Not sure why any help

Hi there tamarafromdarien,
You may find the troubleshooting steps for iCloud Mail in the article below helpful.
iCloud: Troubleshooting iCloud Mail
If you can't send mail in OS X Mail
If you receive this alert or a similar alert when sending a message from your iCloud email address in OS X Mail:
“This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the smtp server: server name.”
In OS X Mail, choose Preferences from the Mail menu.
Click Accounts in the Preferences window.
Select your iCloud account from the list of accounts.
Click the Account Information tab.
Choose your iCloud account from the Outgoing Mail Server (SMTP) pop-up menu. Example: “Derrick Parker (iCloud)”.
Note: The Outgoing Mail Server (SMTP) menu also includes an Edit SMTP Server List command. If you choose this command, be aware that the iCloud SMTP server won't be among the servers that can be edited. This is normal.
If you're attaching a large file
Message attachments can't exceed the maximum size allowed by your email service provider or the recipient's email service provider. The maximum size varies by service provider. Try compressing the filebefore sending it, or send your message without the attachment to verify that there are no issues with sending.
-Griff W.

Mail can't send mail on home network

I am trying to help a friend who wants to move from Entourage to Mail. He has a MacBook Pro with 10.6.4 installed and his company uses Exchange 2003. He is moving to Mail due to serious calendar and contact syncing issues through Entourage and his iPhone/iCal/Address Book.
I have setup his Mail account to use IMAP with the Exchange Server. He can receive mail this way, but he cannot send it. Actually he can only send mail when he is at work on his company's network. I have turned off SSL and authentication is through Username and Password.
Funny thing is that Entourage can send and receive mail anywhere he has a connection, but Mail cannot. His company's IT department says that the settings I have in place should work.
How can I further troubleshoot this problem? Is it a server problem? I know 10.6's Mail doesn't support Exchange 2003, but I am not looking for full integration of exchange services.

You may be SOL as you need an SMTP server to send mail and the IT folks may not have it set up. You need a proper SMTP relay to send the mail, period. It doesn't matter what it's called, though convention usually has it set to smtp.example.com. mail.example.com would more often be the address for IMAP or POP connections.
Regarding the inability to send mail from an external network, this is the same problem: You still need an SMTP server to send emails. It's just that the SMTP server on the external network is likely different than the corporate SMTP server. What external network is it, and what is the SMTP server they have set up for machines within their network? Note that many networks don't enable outbound SMTP for random clients due to SPAM reasons.

Can't send mail to specific address

Similar Messages

Maybe you are looking for