Can't send messages through my phone number
When I send a message it's sent through my iCloud email and not my phone number. I went into message settings but it won't let me use my phone number as a option to reach me. Please help.
Hey there Kcamps,
If I understand correctly you are indeed signed into your Apple ID in Settings > Messages, but your phone number is not checked for use under You Can Be Reached By iMessage At:. I would sign out of, then back into your Apple ID in both FaceTime and iMessage. That should get your number linked with the Apple ID again:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
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All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!
Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.
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I want the same conversations on my ipad and MacBook as I do on my iphone 5.
Hi smellymellly,
On your Mac open the Messages app, click on Preferences>Accounts>Start New Conversations From:
Select your phone number from the list
On your iPad, go to Settings>Messages>Send & Receive>Start new conversations from:
Select your Phone number from the list
Cheers,
GB -
my number is like light grey, and the only option i can choose is to send imessages through my email. I have no idea why it stopped working or how to fix it
At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/ -
I was hacked by the "whats app" email and had changed all my passwords (gmail, apple ID, etc), my mail app on my laptop is signed in to my gmail as per usual and is receiving mail but not sending mail. How do I get it to send mail again? Also is it ok to have the same gmail account used (as my mail and applied ID) after the hack or should I completely reset everything? Ie. get a new email address…So frustrated and confused, please help!!
It's normal for your phone number to be grayed out in Settings>Messages>Send & Receive under "You can be reached by iMessage at" on your phone because it can't be changed. If you phone number is listed there it should also be listed further down under "Start new conversations from". If you tap your number there to select it, your messages will be identified to others as coming from your phone number, not your email address.
Is you phone number listed there on your phone? -
How can I send imessages from my phone number instead of my email?
My phone reset and now my imessages only send from my email address instead of from my phone number. I tried settings> messages> send and receive and unchecked the email listed like i saw to try on previous questions, but instead of fixing my problem, it just made it so that now i cant send imessages whatsoever! How can i fix this? I just want to send imessages from my number instead of my email address!
Hi gracem0324,
Go to Settings>Messages>Send & Receive, and click on your Apple ID and sign out of Messages. Then sign on again. Sometimes it needs to reset itself....
Cheers,
GB -
I cannot get my phone number to show up under message settings. Therefore i cannot send imessages by phone number.
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
Cheers, Tom -
I just got the iPhone5C today. i can't send texts! i wrote my number in the settings thing, but it still won't work! It always say that there has been a failure. Any suggestions on what i can do to make it send?
Contact your cellular carrier. Text messages are a carrier function.
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Why won't imessage send messages from my phone number? It jut uses my email address.
Why won't I message send messages from my number? It keeps using my email address. I have signed in and out of my apple id several times but no luck, I have also restored my phone. Imessage says it is waiting for activation could this be the problem?
Hi there,
You may want to take a troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W. -
How do I get my iPhone 4s to send messages from my phone number, NOT email.
My iPhone 4s is sending messages from my email, not phone number (and I want it to
send from my phone number). I looked all over the internet and nothing I tried worked.
Please help it would be much appreciated.iOS: Using Messages
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It won't let me send iMessages through my phone number
When ever I go to send a message to someone else with an iPhone it won't send as am I message or when it does it uses my email & not my phone number
Hi e.frye,
Thanks for visiting Apple Support Communities.
You may find the steps in these articles helpful:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
All the best,
Jeremy -
OK HELP THIS IS ANNOYING ME
I HAVE AN EMBARASSING EMAIL AND EVERYONE I´M TEXTING IS JUST RECEIVING MY EMAIL
I WENT TO SEND AND RECEIVE AND IT WON´T CLICK ON MY PHONE NUMBER, IT´S GRAYED OUT
IM SO ANGRYCan't you select your number under "Start new conversations from:" ?
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Can't send messages to certain phone numbers?
I can send messages to just about anyone in my contacts but the one I need to most - my wife - doesn't work. I have deleted her # and reentered it three times but to no avail. Any ideas?
neals61 wrote:
I have a friend who has recently changed carriers and now I cannot send him messages from my iPhone.
What is preventing you from sending him a message?
Settings > Messages - Send as SMS to On, then if they are not iOS 5 device users (and they are registered with iMessage), it will send a standard SMS message. -
I can't send messages to some phone numbers!
Are there some mobile numbers/Telephone Carriers that cannot receive iMessages? I have a friend who has recently changed carriers and now I cannot send him messages from my iPhone. Any help would be most appreciated!
neals61 wrote:
I have a friend who has recently changed carriers and now I cannot send him messages from my iPhone.
What is preventing you from sending him a message?
Settings > Messages - Send as SMS to On, then if they are not iOS 5 device users (and they are registered with iMessage), it will send a standard SMS message. -
TS3991 How can I send messages through the messages icon on my Ipad 3?
I see that there is a messages icon ( for short message service) on my Ipad-3 however I don't seem to be able to use it the way I do it on my Iphone.
Is there a possibility to use this icon on the Ipad as well?The Messages icon on your iPad is not for "short message service" (more commonly known as SMS) - it is for Apple's iMessage service.
See https://www.apple.com/ios/messages/ for how to set it up.
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