Can't send messages using pop account

Hello,
I can’t send mail with some of my pop accounts using mail app. I have a .mac and a Yahoo account both work perfect. The other POP accounts don’t send. I get an error that says, “Cannot send message using the Server xxxxxxx” I check the setting and they are fine. It stop working a couple of days ago. I didn’t make any changes on the accounts settings.

I had the same problem until I called Earthlink support – it's your ISP's problem not yours. They will help you open a new POP account and set a new port (in the advanced option in preferences) to authorize your ability to send mail. I have no idea whether Yahoo is as helpful as Earthlink. They may not be because they're free.

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Error Message: "Can't Send Message using the Server UCPB GEN"

Frequently i can't send emails from "UCPBGEN" "Gmail", "MSN" and "Yahoo". There are times i can, without changing any setting. The error message i am get is "Can't Send Message using the server..."
When i check connection doctor, they are all green.

What OS are you using?
Double-checking all settings is good. Along the way, one thing to try:
Have a look at your SMTP server settings to see if the port is set to "default" or "custom". If it is "default" try switching to custom using one of the numbers listed under "default". That fixed it for me on one of my accounts.
(To do all this: Mail, Preferences, Accounts, Outgoing Mail Server, Edit SMTP server list, Advanced.)
charlie

Can't send mail to POP Account which has attachment or signature

Since installing the Update 10.4.6, I have been unable to send email to my pop account which has either a signature or an attachment (when there is no attachment or signature it works fine). I have cleared the caches using tiger cache cleaner. I have tried adding a new user account to mail. It doesn't work in Entourage either. I've reinstalled Mail. What else do you recommend?
Prior to installing the update, mail worked great for over a year!
Additional Information:
Whenever I press the send icon, the mail message disappears, then in the activity viewer it gives the message “Delivering message / Sending data (28% done) and hangs there for a long time and finally gives the following message:
Cannot send message using the server XXX
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
Whenever I send an email with text and a signature, the activity viewer it gives the message “Delivering message / Sending data (100% done) and hangs there for an extremely long time and finally gives the same message.

Mario_MM wrote:
For sending mail the POP server is not important what you need to check are the settings of the SMTP server. Verify the settings of the SMTP server again and compare it to your settings on your iMac.
Checked SMTP settings and they are identical to the working iMac. I had not changed any settings on my MBP when it stopped sending, plus it did work briefly last night with those settings, so I don't see how it could have anything to do with my settings being incorrect.
The only thing even remotely different that I did prior to this happening was to use it away from home. I was out of town and used someone else's wifi to send some emails, but can't see how that should matter. It was the same ISP that I use at home, so I never even had to change settings for remote access. I never touched a thing, but when I got home I could no longer send emails.

Can't Send Attachments Using Exchange Account

For some reason I can't send attachments using my Exchange account on my iPhone. Pictures, Word docs, Excel Docs, doesn't matter. They just get stuck in my out box and I get the following message, "Cannot Send Mail - An error occurred while delivering this message." I can receive attachments just fine, but cannot send or forward them. If I use any of the other email accounts on my phone, it works fine. The Exchange account is the only issue. Is this some limitation with Exchange on an iPhone or something? Anyone ever have the same problem as was able to fix it? Thanks!

I've got 38 iPhones deployed running the 3.1.2 OS against an Exchange 2007 server. Several of my users complain about the same issue, and I've seen it myself. I have found a workaround of sorts - I've found that if I've sent a message with an attachment and I get a failure to send, if I manually browse down to the Sent Items folder, that forces a replication of the Sent Items. The next time I do a manual sync, the e-mail with the attachment will go.
I presume this has something to do with Exchange trying to put a copy of the e-mail in to your Sent Items at the same time the iPhone is trying to send the message.
Potentially, this might be solved by turning off the option to always store your sent e-mails in the Sent Items. I have not yet tested that as a workaround as from a corporate standpoint and an ease-of-use standpoint, we want that e-mail in the Sent Items for reference.
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Can't Send messages using mail on Bell South DSL

My parents are using Bell South DSL and a Net Gear Wireless Router. I have a Linksys Wireless Router living in GA and everything works fine. Any ideas what is going on here?
I receive all my email, I just can't send messages.

Ernie,
Greetings! I found this thread after trying in vain to set up my mom's email, which also stopped working with Bellsouth after the upgrade to 10.5 (now on 10.5.1). Email conversion was fine, and she, like others here, could receive mail but not send it.
I have followed the directions here to the letter. Still no such luck. To clarify, mail.bellsouth.net, port 25, no authentication is the only entry in her outgoing mail server list (and it's selected). Moreover, when she checks Connection Doctor, it passes with flying colors - even connecting for outgoing email.
Still pondering this one. I'm about "this close" to getting her a Gmail account (which I tested using my account - and it works fine, even IMAP). Of course if she can keep her existing account I think she'd prefer that, but I say go with whatever works ... !
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Can't send message using Messages app on iPad

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I have been having the same problem. I have a dot mac account wich I use as my primary e-mail account. I receive just fine, I just cannot send using mail. If I loggon to the dot mac website, I can send mail that way. But I cannot send using mail. The strange part is, I can use mail on my iBook (G3), and my daughters eMac (G4). I have checked, they all hace the same options checked in the account settings. But, my pride and joy (iMac G4) refuses to send mail. It gets frustrating having to logon to the website just to send mail. HELP.

Can't send messages using third-party keyboards

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I have the same problem with SwiftKey and skype on ipad. I'm able to send messages doing a trick but it's a bit annoying. You can tap on the text field so the keyboard comes out, flip the ipad between vertical and horizontal, tap anywhere so the keyboard disappears and then tap again on the text field. The send button will show up.
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"Sender Name is Invalid" (can't send email from POP account) iPhone 2.1

I updated from V2.0.2 to V2.1 today. I also swapped out my original iPhone EDGE for a new iPhone EDGE due to unrelated problems with the speaker.
Upon testing things after restoring from backup to the new phone I discovered that I could no longer SEND email from my POP account. I could receive email just fine on that account. Sending and receiving email on my MobilMe account also worked, as did sending and receiving email via the POP account while on the Mac computer I use to sync with this iPhone.
After digging into this with AppleCare we discovered that somehow the Port Address for the Outgoing Mail Server for that POP account had been changed from 25 to 587 on the iPhone.
Changing it back to 25 fixed my problem.
We don't know whether the problem was due to the 2.1 upgrade or due to something in the restore process after swapping the phones.
If you get the error message "Sender Name is Invalid" while trying to send email from a POP account on your iPhone, go to Settings > Mail, Contacts, Calendars and select the line for your POP account.
Now scroll down to the Outgoing Mail Server entry which should show "SMTP" and the name of the outgoing mail server for that POP account. Select that line. This will display a list of servers with your POP account server showing at the top as the Primary Server. Select that line.
In the panel that displays, check the Server Port. If it is something odd like 587, that may be your problem. Select the line and you can edit it to something more normal like 25. Touch the "SMTP" button at the top left of the number entry screen to accept that new value.
We discovered that after correcting that value on the iPhone it STAYS corrected even after doing a new Sync with iTunes, or after MobileMe syncs.
--Bob

Sorry you had problems Bob.
Depending on the mail service you are using, Port 25 or Port 587 are usually acceptable for outgoing
SMTP mail. Many cafes will block the customary port 25 to prevent spammers from using their
wireless access.
There is a superb tutorial posted here:
http://www.webmail.us/docs/support/Macintosh-OSX-Mail.pdf
Also be sure for each mail account to turn ON the secondary AT&T server shown at the bottom
of the SMTP server list for each account -- it will make your transition from wireless to Edge
to 3G networks much more reliable.
Thanks for sharing what you've learned. Hope this helps.

How can I send messages using iPad

I recently added my iPad onto my cellphone account. ATT gave it a SIM card and phone number. Seems like the only devices that I can send messages to are other Apple products. Is it possible to send to none Apple cellphones? I even tried sending a message to a relative on my service and it did not go through.
Any advice or help would be a blessing!

Messages is an Apple app that only works with other iOS devices. You cannot send a text from the iPad to a non iOS device or any other cell phone or smartphone.

Can't send message using the smtp.server

why does this continue?
I have a deadline and can't send the files.
thanks,
christa

I have been having the same problem. I have a dot mac account wich I use as my primary e-mail account. I receive just fine, I just cannot send using mail. If I loggon to the dot mac website, I can send mail that way. But I cannot send using mail. The strange part is, I can use mail on my iBook (G3), and my daughters eMac (G4). I have checked, they all hace the same options checked in the account settings. But, my pride and joy (iMac G4) refuses to send mail. It gets frustrating having to logon to the website just to send mail. HELP.

Can't send messages from my accounts

Hi:
In the last 3 weeks I'm increasingly having trouble sending emails from all of my accounts. I get a "can send using server . . . " message. When I checked with the guy with my server he said everything is fine at their end and it's probably corrupt accounts.
Does anyone have any experience with this?
Also if I delete my accounts and recreate them will I lose all my emails?
If I delete one account only will I still keep the emails from the other 2 accounts.
Thanks,
Rex
G5 PowerMac Mac OS X (10.4.10)

Hi Rex.
Doesn’t the error message provide any additional information? Are this mail account and the associated outgoing (SMTP) server provided by your ISP or by someone else? More info, please.

Can't send emails using .mac accounts? Finally the solution!!! Nice & Easy!

Found this after searching these discussions for over an hour, and it really works, but you MUST create a new account, don't edit your existing one. Very quick & easy!!! Here you go, courtesy of Guillermo Toro-Lira:
OK guys, problem solved, at least for those with a dotMac account like me.
You have to create a new MobileMe account in your iPhone using your new MobileMe email address ( [email protected] instead of [email protected] ).
Select Add Account... on Settings->Mail, Contacts, Calendars. Then MobileMe, enter your name, MobileMe address, password and description and select Save. The system will validate your account first. Then go back to Accounts, select your dotMac account and select delete. Your new mails, contacts, calendars will be sync'd by your new MobileMe account.
It looks like iPhone classic 2.0 requires your new MobileMe address ([email protected]) to send emails.

I accessed my .Mac account with the iPhone's mail client with my first generation iPhone for over a year including for a while after the change to MM before I purchased my iPhone 3G.
The first generation iPhone and the iPhone 3G are capable of running the same firmware so there is no difference between the two in this regard. To say the first generation iPhone requires creating and accessing the @Me account instead of the @Mac account is incorrect.
If this is true with many, how come not a single person has chimed in with this thread saying the same thing?

Can't send messages using 4s with iOS8

Wasn't able to send any messages right after I downloaded iOS 8 so I restored network settings and it fixed the problem. However I am having the same issue now and I do not want to have to go through this every couple of days. Any one else have this issue and find a resolution?
Applies to both wifi and over 3g.

Hello there, Tspong.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting issues with Messages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS3276 my email error says can not send massege using the server

I am trying to sen an email an the error message says"can not send message using the server" I don't how to fix this.

What OS are you using?
Double-checking all settings is good. Along the way, one thing to try:
Have a look at your SMTP server settings to see if the port is set to "default" or "custom". If it is "default" try switching to custom using one of the numbers listed under "default". That fixed it for me on one of my accounts.
(To do all this: Mail, Preferences, Accounts, Outgoing Mail Server, Edit SMTP server list, Advanced.)
charlie

I have an iMac, and have a Verizon DSL account. Recently, my Mac Mail keeps requesting the passwords on my account every few minutes, and will not allow me to send messages using Mac Mail. I cannot edit the outgoing server; how can I send emails?

I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.

Is there an email saved in your drafts or outbox folder? I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
You can open the message and then delete it from your Outbox folder. Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks. I suspect that will work.
With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages. If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad.

Can't send messages using pop account

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