Can't send out messages, say stmp not able to recognize my email address
I can receive email but can't reply or send. It keeps saying stmp problem. Not sure what that means. Please don't be to technical, I'm and old guy. Thanks for any help you can send.
Please post this info:
In thunderbird
Help > Troubleshooting Information
Do not select 'include account name'
Click on 'Copy text to clipboard' button
In this question in this forum:
Right click in a Reply' box and select 'Paste'
You can edit/remove all the info on Fonts and Printers, but nothing else.
Then tell us the exact error message ...word for word.
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I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?
You may be able to find your Apple ID at Look up your old and forgotten Apple ID
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My daughter has an iPod and FaceTime has stopped working as she is not able to verify her email address please can you help.
As long as you can't get a hold of the device, you can't do anything more than talking to your daughter about it.
Erasing the device could also be an option to keep her from using apps you don't want her to have on her device.
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Hi All, I am not able to change the email address to update my secret question and answer. Instead it directs the email to my work address where I cannot access now. Thoughts?
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
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I updated to the OS X 10 Yosemite and now I am no longer able to send out gmail messages. I can receive but unable to send. An error comes up prompting me to out going smtp server needs attention???? Contacted gmail...they state it is not their issue. Any help would be appreciated.
Hi tmfree13,
I'm sorry to hear you are having issues with your Yosemite upgrade. If you are still having issues sending emails in Mail since updating to Yosemite, you may find the information and troubleshooting steps outlined in the following articles helpful:
Mail (Yosemite): If you can’t send messages
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Not able to verify my email address so my adobe ExportPDF can work
I'm not able to use my adobe ExportPDF. I've tried several times to copy and paste the entire link that you sent me into my browser but not working. I need to convert a ppdf doc to a word doc asap so that can do some searching for info for finals. Please help! Thank you!
I'd recommend you contact Adobe directly about this. In the mean time consider copy/pasting the text to Word, if the searching in Adobe Reader isn't enough.
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I purchased the following apps through one email (only my id, my email is different)
Apps I paid for:
Braid
Desktop Shelves
Angry Birds
When I try to update:
Braid I get a message
"You have updates available for other accounts"
Sign in to******<at> gmail.com
I don't know this person, when I emailed him, he said he was seeing my ID as well when he tried to udpate his app.
NO this is not a pirated copy, this is a copy I paid GOOD money for and can no longer update.
When I try to update Angry Birds I get this:
"You have updates available for other accounts"
Sign in to asdfff2010<at>mail<dot>ru
Can somebody please fix this for me? I can't get the software I paid for
See attached screenshots, neither of these emails are mine
<Emails Edited by Host>hello!
same thing happens to me today!
and also same asdfff2011<at>mail<dot>ru account!! and for Hungry bird that I've never purchased...
yesterday mobile me mail service was our of service for many hours... and now...
I don't believe that servers are the identical...
but problem persist...
if you find any solution please write to me..
Tks!
Franco
<Email Edited by Host> -
Photos 10.10.3 will not let me play or move my videos and keeps sending a message saying "can not find file". What do I do to get the videos back? It is only during videos that I previously uploaded off my phone. It loads them and tells me how long they are but when I go to press play it says can not find file. I have restarted my computer, what else can I do?
Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem. -
Email was working fine. Now not working even though nothing changed. Deleted acct turned off iPad turned on and added account again. Can receive mail but not send. Sometimes says relay not allowed sometimes different message.
Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if you can then send emails
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i can only send text messages to one of my IPhone contacts. How can i change it back? ive tried restarting, deleting contact and adding back, turning off Imessages and then back on. not working
I WANNA SAY IPHONE ONWER PLEASE FORGIGE US AND GIVE DEGRADE OF ISO 7 TO ISO 6
ISO 7 IS BULLSHITTTT
PLEASE DO IT AS SOON AS POSSIBLE....,,,,..... -
Why can't I send out messages on Mail?
I'm able to receive mail but I can't send out any. I've tried troubleshooting, like checking if the outgoing server is correct and reviewed everything in my preferences.... everything looks normal from the info Yahoo provided me with. I've also tried the Connection Doctor and it said both incoming and outgoing serveres successfully connected with the internet.
What more can I do? This issue just suddenly came up out of nowhere.
Also, I don't know if it has anything to do with it but when I tried sending out an email to a large group of people after attempting it on Mail unsuccessfully, Yahoo wouldn't let me for "suspicious activity" on my account. I don't know what's that about.
Thanks,
ChristelleI am guessing you're asking about picture messages as mesages, not emails.
Go to Settings > Messages and make sure "Send as SMS" is "On". Also "MMS Messaging" must be "On". -
My iMessage will not send out messages on my iPad. How do I resolve?
My iMessage will not send out messages on my iPad. How do I resolve?
iMessage can only send messages to other iOS devices using their email address. Make sure the person you are sending has i message set up.
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my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I downloaded the iCloud control panel on my PC but can't sign in - message says "This apple ID is valid but not an iCloud account. I've tried the account set up several times but it keeps just spinning me in circles, asking me to sign in and then I get the same message again. This is getting frustrating and I really don't seem to be able to get help. I can't contact customer support because I have a PC and there is a serial number of an apple device required.Can anyone help please?
You can't setup (create) an iCloud account using a PC. You must use an Apple device, a Mac or an iPhone etc. Once you have created an account you can sign in from your PC.
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when I send a text message it shows up as coming from my email address not my phone, can i change this
another way to change it is :
go to settings -> phone -> my number (iput your phone number)
and then do what razmee209 said,
after you change it, your phone number will authenticate with the operator that you use,
I hope this could help you,
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