Can't send OVI IMAP e-mails from mobile phone or o...

Question

Since a few weeks, I can't send OVI e-mails (IMAP) from my Nokia mobile phone, or Outlook express. Receiving e-mails works fine. So, I can only work using the webmail interface.
- Settings I am using on Outlook express:
Incoming email:
User name: [email protected]
Password: *****
Incoming mail server: imap.mail.ovi.com
Mailbox type: IMAP 4
Security (ports) SSL/TLS
Port: Default
Outgoing email:
My email address: [email protected]
User name: [email protected]
Password: *****
Outgoing mail server: smtp.mail.ovi.com
Security (ports): SSL/TLS
Port: Default
- Settings I am using on my mobile phone:
imap.mail.ovi.com
smtp.mail.ovi.com
IMAP 4
SSL/TLS: 993
SSL/TLS: 465
If you have experience with this issue, thank you in advance for sharing your knowledege.

Answer 1

Hi Mitch_2012,
Thank you for your post and welcome to the forums!
We would advise you try the following SMTP server on your Outlook Express:
ovi.smtp.mail.yahoo.com, SSL port 465
When entering your username, please be sure to include your complete @ovi.com email address (For example [email protected]).
You did not mention your phone model in your message. So, try to reset your phone to factory settings by following the instructions in your phone's user guide. This will clear all settings and mailboxes on your device, after that just set up your OVI mailbox again by following these instructions. 
Let us know if this helps,
Puigchild
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