Can't send pics to non iPhone users

Hi new to apple have new phone t mobile as carrier. Can't send photos in messages to non iPhone users which is most of my friends. Please advise

Unless your friends are using an iOS device with an active iMessage account set up on it, you can only use regular SMS texting and MMS through your cell service provider.
In your message settings, you will need to have "send as sms" enabled, and have the slider for SMS/MMS set to "ON".  If it still does not work, then you need to contact T-Mobile and tell them your MMS service does not seem to be functioning properly.

Similar Messages

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    My iPhone 5 can't send pictures to non-iphone users.

    Are you provisioned by your carrier to use MMS?
    Is MMS turned on in message settings?
    troubleshooting message http://support.apple.com/kb/ts2755
    Last option contact your cell provider as MMS is a carrier feature.

  • I can't send pictures to non iPhone users since the iOS 7 update

    Unable to send pics to non iPhone users since I updated to iOS 7. Any suggestions?

    http://support.apple.com/kb/ts2755  make sure MMS is turn on in settings.
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  • Iphone 4s wont send pics to non iPhone users

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    EdW_VZW
    Follow us on Twitter @VZWSupport

  • IPhone 4 wont send pics to non iPhone users

    My daughter and I both purchased the iPhone 4 (brand new!) yesterday. Mine is working GREAT. Hers is having issues. Most issues were resolved when we removed "restrictions" but she still is un-able to send pictures to non-iPhone users, yet I have full ability to do so. Any answers? Verizon said we needed to talk to Apple before they would replace.
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    Check Settings>Messages to be sure MMS Messaging is set to On.

  • Sprint iPhone 5 can't send MMS to non-iPhone users.

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    Whilst iMessage and SMS use the same iOS interface they send differently and to identify which protocol is in use the messages are colour (color) coded.
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  • 4s did an update not i cant send pictures to non iphone users

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  • Iphone won't send texts to non-iphone users

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    I checked my SMS settings and they are fine.
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  • HT3529 On ipad3, wifi only, how can I send messages to non iOS users?

    On ipad3, wifi only, how can I send messages to non iOS users?
    I have MacBook, and iPhone 4 as well

    Your're wrong on the overly sensitive part. I couldn't care less about android or some other stuff that you are comparing, what i do care about... enough to take the time to explain, is that your view on things colors the choices you make.
    You clearly state your decision making process and the marketing is doing their work on you.
    You think in terms of comparisons and competitors and that will always get you. The truth is, I'm glad Apple finally focused on how "something makes you feel" with iOS 7. There is so much truth in that one sentence!
    There is so much noise out there about screen size, n core processors and price comparisons you can never get a good feel of what the product really is. By the time you figure out you were taken on a marketing hike, a new model comes out and the story starts all over again. (think of the nokia 40 megapixel camera, or the quad core samsung, those are exagerations to impress the consumer) Imagine the size of the jpg's on that phone, all those megapixels with the quality of a phone camera, ridiculous. Soon we will have 12-core phones with 7 inch screens, and people being led into thinking you can do everything on it, "one thing to rule them all", buy now! I saw a woman on the metro the other day with a 6' phone, I swear the thing was almost half the size of her head.
    It's almost 2014 and you are complaining you can't send sms(which is a 25 year old technology by the way) with this new device. All your friends are using outdated tech and because you want to talk to them you want outdated tech too. Sms is insecure, easily snooped upon and recorded, the carrier charges for it and charges more for international sms, and so on... and on... internet chat has been free since the 1990s and it's about time it got free on our phones too.
    Just forget about it. Enjoy other people taking the decisions, you can't take yourself, for you. Trust them, see if it fits, care about life, act emotionally when you "feel" like it. You deserve that, you are human, take the feeling home with you, share it with others.
    Who cares if it's the 2014 edition or quad core... I gave my old iPad 3 to my grandmother so I could call her on Facetime. I bought the iPad Air on a whim, I just "felt" I wanted it. After a couple of weeks she thought about asking me if she could call my brother in the UK too, and how much it would cost. I said it was free, and she looked at me in disbelief. She is now calling my brother weekly by herself... she is 78. Can you imagine that... all I did is give her my "old" iPad.
    Buying the iPad Air was the single best decision of my life, not because of the size or the weight or even iOS 7 (i do enjoy them by the way) but because it made me give my old iPad to my grandmother.
    She doesn't even understand how it works, I figured it would be too much useless stuff to mention... it just does! Here put your finger here and here, then tap the name... wait for him to answer. Unbelievable!!!
    PS. I figured the best gift I can make is give my old Apple devices to people who would never in a million years buy one for themselves. You see them in shops, they are our mothers and friends... they look at the huge prices and they would never give that much to themselves, they feel they don't deserve it. They gave me money to buy all the useless cr@p I ever wanted in my youth, the least I could do is gift them my "old tech" to enrich their lives. Going to buy a 5S soon and give my 4S to someone for free, but it's going to be someone I care deeply about, deeply enough to change their lives.

  • Problem sending SMS to non iPhone users

    Hi!
    I have this problem when sending SMS to non iPhone users (BB users and simple phone users) they get the message in chunks... For example if I send one message with 131 characters they get the sms in 5 chunks, pieces...
    I deactivated the MMS feature (in case that was that) but the problem persists...
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    I exchange SMS on a fairly regular basis with non-iPhone users - with those who are also AT&T subscribers and with those who are not, and this has never been reported to me by any non-iPhone user that I exchange messages with.
    Doubtful this is being caused by the iPhone. I suggest calling AT&T technical support to report this and be prepared to answer a question such as which carrier the non-iPhone users are with.

  • Why won't my iphone let me send pictures to non-iphone users?

    My iphone isn't letting me send pictures to non-iphone users. It will only let me send it to other people who have the iphone 4s and have imessage. Is there something wrong with my settings? Or is it a hardware issue?

    It's gotta be a hardware issue!! I'm having the same problem all of a sudden. Was able to send them before but not anymore. Have also had issues with an error message in sending Text Messages to non iOS 6 users. If I had it to do over again I'd never have switched to iPhone

  • My macbook air will not send texts to non iphone users

    Hello, yesterday I upgraded to an iphone 6 and now my macbook air will not send tests to non iphone users..whY thanks for any help.

    obviously I meant texts..why?

  • I have an iPhone 4, upgraded to the latest iOS software.  Now, cannot send messages to non-iPhone users.  No other settings have been changed.  Thoughts?

    I have an iPhone 4, upgraded to the latest iOS software.  Now, cannot send messages to non-iPhone users.  No other settings have been changed.  Thoughts?

    Hello wbaker252,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Have a nice day,
    Mario

  • IPhone wont send pictures to non IPhone users

    For the past couple of months I have not been able to sent picture messages to people who don't have iphones.  I thought it was because a new update was coming soon.  Once the update came and I downloaded it, it still was not working.  I can send regular texts to people who don't have iphones but just not pictures.  I have tried sending pictures to both people with iphones and without.  I can send them to people who have iphones.  Also, the ones who are non iphone users can't send me pictures either.  And it's not just certain phones because I have tried with 3 different people who have different phones and different service providers.  I have searched online and tried what other people have suggested but can't figure it out.  All my settings seem to be fine.  I have a 4s.  Someone please help!!

    Yes, it could allow the app to change the types of photos allowed to be viewed and sent, but also change the format in which they are taken.  Essentially, if the App is only functional for JPEG2 images, then it will stop the phone from editing, and sending/receiving pics in any other format.  If Removing those apps doesn't help, then first, I would do a network reset.
    Settings > Genreal > Reset Settings > Reset Network Settings.  This will not cause you to lose anything on your phone, but rather, it will reset all WiFi settings, and your connection to your carrier tower.  This could be the issue.
    Also, you could contact your carrier...  For example (because I don't know the details of your contract), if your hubby doesnt want you sending/recieveing pics, or your on your parents contract, they could have turned off the feature to send./recieve pics...  But if your communicating to a phone via iMessage, then that feature can't be stoped via the carrier because it's essentially an instant messanger dont over the internet..   Also check you restrictions.. If you acidentally restricted phonos on your phone, it will do the same thing... It will stop texts from sending/receiving pics, but cannot control iMessage as its an instant messanger and not a Text.
    If this doesnt help, then I would consider restoring your phone off iTunes.  You shoul dbe backing up regularly(once a week min) and then you may be able to correct this issue.  If a restore doesn't help, then I would visit an Apple store.

  • Iphone trying to send iMessages to non iphone users - HELP!

    My friend just switched from Verizon to Sprint. He has NEVER had an iphone. He currently has some type of galaxy or android. As of last night all of my texts to him are being sent as iMessages (which he obviously doesn't receive). He's had the phone for two weeks and up until yesterday we were able to text via SMS with no issues. I still get his texts - he gets nothing from me and it only shows on my phone as going through as an iMessage. I've tried deleting his contact and adding it again. It still shows up blue in my contacts as if it's an iphone (which it obviously is not). I know I can turn off my iMessage on my phone but I like using it because the majority of my friends and family have iPhones. Is there any way to fix this??

    I am having the same issue in the US. 
    I had a 3GS and switched to an Android based phone.  My wife now has a 4s and all messages from her were going to my old iPhone instead of my new phone.  My old phone does not have service, but still works well on wifi.  My messages would send fine, and I could send and receive from non-iPhone users without issue.  I then tried sending to an iPhone 4, and once again got an iMessage back on my old phone from that person. 
    Fix:
    I pulled the SIM card from my new phone, had the iPhone users delete and re-enter contact info for me.  The first time they send a message to me it goes out as an iMessage, but then re-sends about 5 minutes later as a regular text.  Once the thread has started, it goes back and forth without issue.  If they delete the thread off their iPhones, the process starts over again and the first one takes about 5 minutes to resend as a regular text.
    I know iPhones with iOS 5 will always send as an iMessage first if that is enabled (and why wouldn't it, it's a great feature) but it needs to go to Apple's servers first, then resent as a non-iMessage.
    I am not sure if others are experiencing delays in first run text messages to others and think the delay is teh network, when it may the iMessage function.  I would like to see some feedback from others if they are seeing delays?

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