Can't send POP mail past modem firewall
AT&T DSL internet with Actiontec GT701D modem.
With the modem's internal firewall enabled (and at any security level), Mail can't send POP account messages. It just sits at "Connecting to server...". Mail, however, can receive messages.
This may be a modem problem (waiting for an answer from Actiontec), but was wondering if anything can be done in Mail to get around it.
Thanks!
Your ISP (AT&T) is blocking the SMTP port for all servers except their own. Port 25 is the standard SMTP port that is used to send mail, and AT&T wants you to use only their SMTP server. This has nothing to do with your modem.
My domain provider offers a different port number (2525) to connect to my domain's SMTP server. I use this to get around the blocked port 25 business.
You have 2 options... 1) Use the AT&T provided SMTP server, or 2) contact your mail domain's admin and see what other ports they support for SMTP.
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I have quickbooks software. I am traveling. I tried to send an invoice out, using the mac email (version 5.3) I can't send the mail out. I get a pop up asking for my password, I put the password in and it does not accept it. This is the 1st time I've had this problem.
slpmtnsWhilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
OS X 10.9 Mavericks
OS X 10.8 Mountain Lion
OS X 10.7 Lion
OS X 10.6 Snow Leopard
OS X 10.5 Leopard
OS X 10.4 Tiger
OS X 10.3 and earlier
OS 9, OS 8 & System 7
OS X Technologies
OS X Server
iPad
iPhone
iPod
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Hi, all,
I updated my POP & SMTP settings as demanded by Verizon and I now can't send e-mail from one of my subaccounts. I get the error message:
An error occurred while sending mail. The mail server responded: 5.7.1 Authentication is required to send mail as <r******[email protected]>. Please verify that your email address is correct in your Mail preferences and try again.
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Thanks!Without seeing your settings, it's going to be somewhat difficult to guess the problem. I would take another look at your SMTP (outgoing) settings, and verify that the server is set to authenticate with the correct username and password.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having." -
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non sequitur wrote:
I'm not sure I know what you mean by 'what settings are you using in the accounts part of mail preferences', but I'll give you as much information as I can in the hopes that some of it is responsive.
In "preferences" I select "accounts" and there are 3 listed:
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'Yahoo' (POP)
For each of the above, the "Account Information" tab gives:
description: [username]
email address: [correctly reflects my address]
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password: [*** - I've re-entered to ensure it is my true password]
outgoing mail server (SMTP): smtp.gmail.com:username
Is it all in the same format on the iphone?
This is the same information for the 2 gmail accounts, with the exception of the usernames differing. If I click "server settings" at the bottom, it reflects the outgoing mail server "smtp.gmail.com" server port 25, my correct user name and password.
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Open /Applications/Utilities/Console. Make sure console.log and system.log are open (or see the File menu).
Try to send an email.
Look for new lines in the log files (it should scroll down automatically so the newest lines are at the end of the log at the bottom of the window). What do you see? (Erase or substitute for any personal info before posting.)
Do you use any firewall software or have you used third-party software or Terminal to configure the builtin firewall?
- cfr -
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It sounds like you are not able to send any emails because the account is showing as offline. I recommend these steps from the following article to help you get that going again:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925?viewlocale=en_US
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Use Connection Doctor
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Thank you for using Apple Support Communities.
All the best,
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RoeeSee OS X Mail: Troubleshooting sending and receiving email messages for details. on troubleshooting mail.
Your SMTP server settings are incorrect. Mail has two connections, a receive path from your mail server to your mail client, and a send path from your mail client to the mail server. The send path uses SMTP to communicate with the server.
Apple Mail.app has separate settings for the receive and send paths; each has its own server, username, password, port and SSL settings. Your send path settings are likely incorrect.
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I can't send yahoo mail(SMTP)using a Mac?
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Until earlier today (for two days only) I couldn't send either. I was advised to run Keychain Access First Aid which spotted "Item “pop3.freezone.co.uk” is a duplicate; this item's port attribute is not set" and then repaired it (Freezone is the name of my ISP). Now I can send Mail but not receive.
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