Can't Send Video Message "Oops, something went wrong"

Whenever I try to send a video message to any of my contacts I get a red exclamation point with an error message saying "Oops, something went wrong. Please try again, or get in touch if you need help." My webcam and audio both work. I'm running Windows 7. I have uninstalled and reinstalled multiple times. I have also restarted my computer with the same results.

Which version of Internet Explorer installed on your PC? Try Below:
 Reset IE. Press WinKey + R  Type: iexplore.exe and press Enter In IE, Click Internet Options >> Advanced >> Restore Advanced Settings >> Reset.Mark Delete personal settings >> OK >> restart. Please Run the Cleaning Manager Utility Press WinKey + R to open the Run window type: cleanmgr tuneup and press Enterselect the Temp Internet Files boxes and click OK, then Click Delete files. Now Check Proxy settings In Internet Explorer, Go to, Tools >> Internet Options... >> Connections>> Lan settings , Use a proxy server... if it had been ticked, then... Remove that check. Make sure automatically detect settings is enabled. (Marked)  

Similar Messages

  • Cannot Create Skype Video Message – "Oops, something went wrong-"

    I've seen this issue a few times on here but none of the resolutions pertain to my situation. While I can Video Skype, I cannot send a video message. When I do, I get the message, "Oops, something went wrong. Please try again of get in touch if you need help." I have uninstalled Skype, cleaned the registry, restarted, and reinstalled to no avail. I am running 64-bit Windows 7 SP 1 on an HP G72 Notebook. There is NO external camera connected via USB. My camera options in video settings are HP Webcam-101 (in use) or Cyberlink Web Camera Filter. Any advice would be greatly appreciated. I have attached the DirectX diagnostics file as well. Thank you.

    Try updating the driver from the HP drivers to the generic Microsoft "USB Video Device" ones following the guidance in the graphic below: 

  • "Oops, something went wrong." error message when t...

    Since I was forced onto the new version of Skype due to the deprecation of historical versions I have been unable record a video message. Whilst I am able to participate in video calls with no hitches at all, attempting to record a video message instantly gives me the following error message:
    "Oops, something went wrong.
    Please try again, or get in touch if you need help."
    Unfortunately, Microsoft struggle to implement error codes in their software, I can only assume this is because consumers find technical looking numbers terrifying, so I have absolutely no idea what the problem is - it could be a near infinite number of things.
    I have done a full reinstallation of Skype, multiple times, including deleting all registries that are associated with Skype (as suggested in the Skype support site), clearing any obvious user caches that exist, and so on. Still, the problem persists. Not a single video source available on my computer allows the recording of a video message, so I do not believe this is a problem with my webcam or driver.
    Running Windows 7 Home Premium 64-bit, Skype 6.18.0.106.
    I would appreciate any suggestions to solve this frustrating problem. Thank you.
    - BanTheCatEmoji

    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Some Yahoo pages do not load. Error msg says "oops something went wrong. Help

    I have the latest version of Firefox. My isp uses Yahoo.com for it's home page. For the past few weeks, whenever I try to read a news or sports article, I get a message that says "oops, something went wrong". I tried reloading several times but no help. Same thing happens on another computer which has a different board and cpu. Both systems are Win XP Pro. This problem started before the windows cutoff date. Rebooting the machine doesn't help either. Any suggestions?

    It sounds like the web site has a problem. Not you. Try going to other web sites
    and see if there are any problems with them.<BR><BR>
    Many site issues can be caused by corrupt cookies or cache.<BR><BR>
    Clear the Cache<BR>
    '''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"'''''
    <BR><BR>and<BR><BR>
    Remove Cookies<BR>'''''Firefox/Tools > Options > Privacy.'''''<BR>
    Under '''History''', select Firefox will '''Use Custom Settings'''.<BR>
    There is a button on the right side called '''Show Cookies'''.<BR><BR>
    If there is still a problem,
    '''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
    <BR>While you are in safe mode;<BR>
    '''''Firefox Options > Advanced > General'''''.<BR>
    Look for and turn off '''Use Hardware Acceleration'''.<BR>
    Poke around safe web sites and see if there is still a problem. Then restart.

  • Oops, something went wrong at our end

    Skype for Web was working on my home system (in Chrome), although I could not get the audio and vido to work, just the text chat.
    When trying from my work notebook (in Chrome 43.0.2357.81 m), when I login, I get this message (every time, for the last couple of days):
    "Oops, something went wrong at our end
    Sending one of our engineers to fix it. Give it a couple of minutes and try again."
    I have also tried accessing Skype for Web from Internet Explorer 8.0.7601.17514 but get a script error after login (for 32 or 64 bit versions of IE)
    Regards,
    JG

    I believe the "Oops" error text is specific to only the web email app (OWA), not the desktop client.  Do you get any other error details or error numbers?  Regardless of what app you are currently using, it may be worthwhile
    to try the other method you are NOT using (e.g. try the Outlook desktop client if you get the error in OWA, or use OWA if you get the error in the client) just to see if the behavior differs.
    Eric Legault (MVP: Outlook)
    Co-author, Microsoft Office 2013 Professional Step-By-Step
    Try Outlook Touch!

  • Icloud beta will not open my keynote files. I get a message saying 'something went wrong'

    Icloud beta has stopped opening my keynote presentations. I get a message saying 'something went wrong' This has been going on for two days now. Is anyone else getting the same problem?

    Having the same problem, but its with pages not working via icloud.com using a web browser. Unable to open a previously stored document, or even open up create a new document.
    I contacted icloud support  and they had to send me to second level. Second level couldn't figure it out, and thought it was because I was using a pc - That can not be the problem, because It doesn't work on two different pc computers (different windows systems)  And My business account is the one where I can't open or create documents via icloud.com - but I can from my ios device.  But my personal icloud.com works just fine on either machine.  Second level is sending the ticket up to engineering and may be 3 days before I hear an update.

  • Hey it always says "Oops, something went wrong... ...

    "Oops, something went wrong... We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes. " I have tried a thousand times!!! I wanna cancel a subscription!!! I don't even know when I subscribed it!!! pls HELP !!!!

    apoorvdcool wrote:
    Whenever I try to login it says Oops something went wrong . Please try again . I'm using windows 8 and there's no doubt about the fact that its is updated . Please help .
    Try to install Skype for Windows desktop on your Windows 8 computer.
    https://support.skype.com/en/faq/FA12162/how-do-i-get-the-desktop-version-of-skype-windows-8-or-abov...

  • When trying to log into my mailbox I can not do so I get an error message saying "something went wrong try later" is the fault at your end?

    I am running Firefox instead of "I E" thinking it was less prone to freezing.
    I have "Bing" as my browser. I try to log into my outlook inbox as I normally do but I get a message on screen saying SOMETHING went wrong please try later, What & by whom?
    It was working earlier now after waiting then trying several times I still cant.
    When I have downloaded "Firefox" it also installs maintenance how do I do such a task when I can not find out where I should do so.
    I went to my Yahoo account to see my newsletter from you, there I am able to install the latest "Firefox"
    thinking that by doing so I could enter my outlook mail BUT NO

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Error message when trying login to Network Monitor "oops something went wrong"

    I am trying to get network monitor to work on my network. However, when installed I enter my credentials and get the error something went wrong. I am assuming we are blocking some traffic on the firewall or possibly even through a content filter. What I don't know is what url needs to be white-listed or which ports need to be opened for the application to work. 
    Firewall is off on the pc. I can authenticate when on a standard "outside link" But cannot when the same pc is on the LAN at work. Any suggestions would be greatly appreciated!
    This topic first appeared in the Spiceworks Community

    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Creative Cloud Packager - "Oops Something went wrong ..."  Service down?

    I have been trying to use the Creative Cloud Packager application for two days to download and package an app.  It is refursing to connect to Adobe and all I get is a criptic something went wrong try again later message. 
    I am an Enterprise customer and am using the most recent version of the packager available in my enterprise account download account.
    Please let me know what other information I can provide.
    Thank you.
    - Lynna Jackson, Williams College

    Hi,
    Download and Install Adobe Application Manager, launch it and let it update itself.  Then you should be able to close Application Manager and open Creative Cloud Packager.  That worked for me
    --=Thanks!
    --==Trey

  • Can't send video messages from the Skype by mobile

    hi,
    i have nokia x2 mobile pone. i had installed skype in it. i can take vedio calls from skype using the camera. but i can't recode vedios to send vedio messages. when i start to recode vedio to send. application stops. sometimes entire skype application is stop. please help me to fix this problem.

    Ok. Trying to send a video message fro the desktop. Some contacts when chosen do not have this as an option, the ones that do, when I click on it, I get an error message that says:
    "OOPS! Somrthing went wrong. Please tray again or get in touch." Trying again gets the same result, and I can find nowhere to "Get in touch" with skype.
    Thank you.

  • Can't send video message

    I've tried lowering the quality of the video and tried using different messaging apps (stock and hangouts) but every time I try to send a video message, I get an error, "Video is too large for MMS message."  I've even tried to send a 2 second video and get the same error.  I just had a friend with an iphone send me a video and I received it and it played no problem (lower quality than the actual video though) and I was able to forward it back to her through hangouts with no problem.  She received the low quality version that I got.  Then I tried saving it and attaching it to an MMS back to her through Hangouts and it sent without a problem (low quality).  So I checked the size of the file she sent me and it's 255kb and about 12 seconds long.  The size of a 5 second video I tried to send but couldn't was 8.3 MB and that's with low quality settings.  Can anyone please tell me what I'm doing wrong and how to send a video on this fancy new LG G3 phone on the best high speed wireless network? Thanks in advance

    Disregard.  Figured it out.

  • "oops, something went wrong.... We are having tech...

    This is the message i get since about one week every time i try to login to my skype account to check the status of my payments...
    I checked skype heartbeat and it says all functions are perfectly working, so can anybody explain what is the reason of this problem?
    thanks all!

    Please answer all of the following questions in your very next reply:
    Do you have any security software installed on the computer?
    Did a Free-trial antivirus come preinstalled on the computer when you bought it?
    Do you have any other p2p (µTorrent, BiTtorrent, Team Viewer) software installed on the computer?
    Which version of Skype do you use?
    Do you have Hamachi LogMeIn installed?
    What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)?
    Regards,
    Tamim
    Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

  • "Something went wrong with running Nokia Xpress" A...

    hello there,
    out of the blue the nokia xpress browser on my asha 501 does not start anymore: it just shows the blue background with the globe icon. when i press the back button, the following message appears:
    "Something went wrong with running Nokia Xpress"
    - I have subsequently updated the phone software to version 14.0.4
    - I have run the troubleshooter tool under "installed programmes"
    ("Debug <Ovi Browser> connecting on port 2800")
    - I have restarted the phone
    nothing helped.
    is anybody familiar with the problem and might assist with some help?
    thanks in advance
    *chris.

    Hi Chris,
    I had the same problem but I managed to solve this today (04/12).
    Follow the steps below:
    Be sure to backup your files.
    1. Settings (configuration) > Reset phone
    2. Click OK. Wait restart your phone.
    3. Run Nokia Xpress and DON'T upload your backup.
    I hope that your problem was solved.
    And, after this situation, when your phone ask to keep the old files of the browser, click on No.
    Bye,
    Pedro HSB
    If this helped you, please, give to me a Kudo Star, so I can contribute further, but, if this didn't help you, contact me and we gonna solve your problem together.

  • Sorry, something went wrong and word was unable to start (2)

    I have been using office home and student fine until now when it will not open, at first it would say it was unable to open with error message 40 now it is error message number 2, I have no idea how to open it.
    help please?

    Hi,
    Is the complete error message "Sorry, something went wrong and Word was unable to start. (40)" and “Sorry, something went wrong and Word was unable to start. (2)”?
    I agree with Sunil Shrikant Vyasasamudra. First you can repair Office from Control Panel > Programs and Features, maybe Office installation is corrupt.
    If it doesn’t work, you can try “Fix it” tool in the KB below.
    http://support.microsoft.com/kb/2827031
    If there is anything else I can do for you on this matter, don't hesitate to tell me.
    Best regards,
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

Maybe you are looking for