Can't sent emails after iPhone 5S upgrade to 7.1.1. Receive works but not send.

My wife’s iPhone stopped sending emails after upgrading to iOS 7.1.1. She can receive emails but not send. I compared the email settings on my 5s with 7.1 (and no issues) to hers and they are identical (both are road runner accounts with the same domain name). If I delete her email account and then re-add the account, send email works for a while but will eventually fail. I’ve also been able to get send emails to work on her phone after sending an email from the same account via MS Outlook on my PC. Everything else on the phone is working and her email account also works fine from MS outlook on my PC and on her MacBook Pro. I called Verizon and they said they have had similar complaints from others after an iOS 7.1.1 upgrade. They had me delete/add the account then reset the wifi settings but that didn’t fix the issue. They suggested contacting road runner. Any thoughts on what the problem and resolution would be?

OK so apparently it's some kind of corrupt backup. I checked my backup list and there's one from a year ago and then a few from this morning. Anytime I try to restore to the ones this morning, I have this problem. I was able to successfully restore from the one from a year ago.
Now trying to get everything organized the way I like it. Ughh!!!

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Hi,
It may pay to send a Screen Shot of the Connection Doctor info. (see the Window Menu)
It would seem the IMAP or POP side is logged in bit the out going STMP server is not.
8:27 pm Monday; December 22, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
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To diagnose problems with Thunderbird, try the following:
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
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Ernie,
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Can't sent emails after iPhone 5S upgrade to 7.1.1. Receive works but not send.

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