Can't set up an IMAP account on a Cyrus server

I have a Cyrus IMAP server running in my office. I had no problem setting up an account on my XP/Outlook 2007 computer. I cannot get Mail to set up this same account. I'm running Leopard. I can telnet to the Cyrus server from Terminal, so the network isn't the problem.
When Setting up the account, it gets to the point of checking the connection, after I put in my email address, user id and password. I get the spinner, and then nothing. No errors, nothing in the logs.

Unfortunately, no.  It can only be enabled on the device itself, not remotely.

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