Can't set up BBM on my lumia 820

Any time I try to set BBM on my Lumia 820, it keeps telling me incorrect device time, but my device time is usually correct.
Moderator's note: The post was moved to the most appropriate board.

Hi, Limanngbana. Did you also check if your phone is set to the correct region? Go to Settings > Region. Apart from it, were you able to download any apps from the Store? Try switching your connection from Wi-Fi to mobile data or vice-versa to further check the issue. Note that some app may only be available to some countries/region.
Hoping for your timely response.

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I can't set up BBM on my nokia lumia 730

Every time I try to set up bbm on my Nokia Lumia 730 it just keeps rolling and says "setting up Bbm" please help.

Welcome to our community, Aaronidj. Do you only experience this issue with BBM, or does this issue happen to all web-based apps that require account registration or login? Do you have a stable WiFi or mobile data connection while setting up your BBM account? I believe you have the updated version of the BBM app, is that correct?
When setting up or logging into your social accounts, make sure that the WiFi or mobile data connection is stable. Test it by using other web-based apps and browsing mobile websites. This step will help us verify if the issue is related to the phone's internet connection.
We'll wait for your response.

Can't set up BBM - "no blackberry data"

Sorry, it didn't seem to have a spot for any details. I got a new Leap yesterday, having had a Z10 before that. They did the conversion of all my data in the Bell Store using my blackberry ID. Everything seems to have gone fine, except when I got home I tried to set up my BBM, and as soon as I hit setup, I get the message: No blackberry data. BBM is unable to connect to the server. Please try again later. I have done previous suggestion posts, and retorted the phone, I have turned it to airplane mode and waited then turned it back on,etc. I have tried it over our WIFI and over my cellular network. It worked completely fine on my Z10. I also can't connect to Blackbery Protect, exact same error message. Please help, any assistance would be greatly appreciated! It should be noted that I do NOT have the blackberry symbol in the top right corner, by the carrier strength.

FYI - just thought I'd post the ultimate resolution on this issue.I know when it happened to me, I searched this forum (and the crackbery forum) and could never find an actual solution and if you read this thread, it seems as if it was also unresolved. However, it ulimately resolved itself - about 24 hours later, I received texts from Bell (my carrier) that they had changed my plan/contract, and then suddenly the "blackberry" dots appeared on the top screen beside the Wifi signal, and suddenly I was able to set up BBM and Blackberry Protect.So....it appears that while my device was up and running, and I did have service (cellular, without wifi could still access the browser, get emails, etc.), my carrier hadn't officially "transferred" over my phone ownership I guess, and once they processed it, all worked!So, if it hpapens to others....be patient, and/or call/confirm with your carrier that they had indeed transferred it over. I thought that was covered since I did it all in the carrier's actual store, but I guess they still had to do something behind the scenes.

Can't set up bbm

I deleted bbm for personal reasons, reinstalled it but cannot set up. I havnt stopped clicking on retry yet nothing has happened. Now I can't access my bbm to reply my pings and all. Please help

Hi, Limanngbana. Did you also check if your phone is set to the correct region? Go to Settings > Region. Apart from it, were you able to download any apps from the Store? Try switching your connection from Wi-Fi to mobile data or vice-versa to further check the issue. Note that some app may only be available to some countries/region.
Hoping for your timely response.

How to set storage location in Nokia lumia 820 for...

Hi,
I would like to know if and how to define the storage location in my Nokia lumia 820.
I have recently purchased a micro SD card by Kingston and would like to download and install apps, like games who require more storage then my Nokia 820 supports(8GB).
I saw that the only available option set is to choose the the storage for music + videos and pictures from settings/phone storage but no option set could be found for the apps or others.
Please help me with some guidelines or with a proper workaround as I tried unsuccessfully to find the understanding for this in various resources.
Thank you for considering my request.
Vlad Zaicescu
Solved!
Go to Solution.

You can't install applications, Games on the SD Card. Only other thing that you may save on the SD Card is the Maps ..but you need THIS application. Need to log-in using the same credentials that you use on this forum to download it ...

Speed dial on the Lumia 820?

I cannot find anywhere how you set speed dial on the Lumia 820? can this be done

@ lynnai41 - You may go to your contact list, select the contact and long press on it .. then select 'pin to start' and the contact tile will be pinned to the home screen. Else, you may search for 3rd Party applications (search for 'speed dial' ) at the MarketPlace.

Viber for Nokia Lumia 820

How can I download viber for my nokia Lumia 820
Moderator's Note: The subject was amended as we have created a new thread for the said topic.

it's in the store, just open your Store app and search viber or visit the following url
http://www.windowsphone.com/en-us/store/app/viber/3d051f9b-9e03-456f-b647-bea34fe7031c
The silence will fall

How can I set my "attach file" system to always show the date and offer to resort?

When I want to attach a file to an email, or save it for that matter, I have to turn on Details instead of List in the View Menu. How can I set Thunderbird to have Details on as my default.
Thanks!

For use in the BB, the on-device format must be used...no PC contains the necessary file structure that the BB needs to find on the card in order to use it correctly. If you can no longer read the card via the BB nor the PC, then it's quite likely that your data is already destroyed. But, there are several PC utilities that claim to be able to recover Flash Memory devices such as SD cards...you should perhaps check those out (Zero Sum something or other? Can't recall specifically, but google will be your best friend in your quest.)
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can you set up a text group

Can you set up a text group? So you have a group of people but under one name.

Reply All, will allow everyone to get the message you send, that is all it does.
If you're concerned about how others (recipients) see the message, don't. Remember, they may not even be using a BlackBerry, and all phone models handle and display SMS text conversations differently.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot set up BBM a temporary BBM server error has occurred

hello admin, after the update in my mobile to version 7 bbm this is the error i get to my B9780. please help me how to rectified this error...i read some furom to delete from mobile and reinstalled again but same error pop up..looking forward your prompt response...

got the same message: Cannot set up BBM – A temporary BBM server error has occurred. How can I fix it?

Can't set up email on 9300

I'm having terrible problems setting up my business email (not an online email) on a new 9300 from Vodafone. I am entering the same settings that I use to set up email on my iPad and laptop, ie username, server, password etc. but I am being constantly told that the details are incorrect. I have set up a personal email ok. Any idea as to how this can be set up as I am close to returning the phone? The main reason I bought it was to receive email fast. I should also point out that I've been on to Vodafone approx 10 times and tech support 3 times and still no luck. They assure me the problem is not at their end.

hayandbaz wrote:
Hi yes have got the blackberry add on and still doesn't work!
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

I can't set up a hotmail email!

Hi,
I can't set up my hotmail email. I go to setup in the menu, choose setup wizard, than Email setup, and there is the problem. There is no option: "I want to create or add an email address". Only:"I want to use a work email account with a Blackberry Enterprise Server"
Please help!

Hi and Welcome to the Community!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

CAN'T SET UP MY E-MAIL

i can't setup my e-mail,how can i set it up because i don't have server password?

Hi and Welcome to the Community!
Firstly, please describe exactly the steps you take and exactly the screen displays you see. There are several possibilities, and your precise description will help with diagnosis and proper direction.
Let us know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HATE-TO-GIVE-UP ! PLEASE HELP ! I Can Not Set Up M...

I have a Nokia E5-00 Smarty Pants phone and a Charter E-mail account. Spent many hours, trying all kinds of things and my techno-savvy young friend can not figure it out either. Perhaps there is a compatibility issue. It is time to ask for help. Maybe someone smarter then yours truly, knows of a particular download, precise settings or a trick-of-the-trade to get my Charter E-mail up and running. I have tried using “Mail For Exchange” (do not know what to type in for domain) and “Other” to no avail. Charter passed the buck to Nokia after I followed their directions with no success, several times. They are included in this message. Explain any ideas to me as if speaking to a five-year-old ! LOL !
Thank-you. Mendie in the Pacific Northwest.
Username: [email protected] Note: Make sure you enter @charter.net after your username or you will be unable to login
Password: The password you use to login to your Email account
SSL: This setting should be On for both SMTP and IMAP
Protocol: IMAP
Incoming Email Server: mobile.charter.net
Port:993
Outgoing Email Server: mobile.charter.net
Port:587
(Doggone it ! This won't work !)

Nokia has changed server abilities as what I have been told in September.
Anyhow, just in case you havent tried these settings;
Protocol: IMAP
Incoming Email Server: imap.(mail).charter.net
Port:993
Outgoing Email Server: smtp.(mail).charter.net
Port:587 or 465
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hello Guys
I have problem with my Blackberry Device 9810 on BBM v7
when running BB ( after upgrade ) it always say cannot set up bbm a Temporary BBM Server Error Has occured
i try all of way how to fix this problem
Load New os
Wipe Data
Change Provider
Using Wifi
Downgrade V6
Ask Blackberry Help
and more
thats cannot fix anything
and i try to wipe again, & using other Blackberry ID , amazing thats working
but i lose all of my contact
anyone know how to reset or syn blackberry id to server ? Please help me i lost more than 1K contact
Please help coz i cannot enter BB Expert Center
Thanks
Solved!
Go to Solution.

Hello dskyjo
Welcome to BlackBerry Support Forums
Well .. you have tried so many things
dskyjo wrote:
and i try to wipe again, & using other Blackberry ID , amazing thats working
but i lose all of my contact
anyone know how to reset or syn blackberry id to server ? Please help me i lost more than 1K contact
If you already Know your BlackBerry ID and password then you and change or update your BlackBerry ID crediantial on BlackBerry ID Website , refer to this Knowledge Base for help :
KB28060 : How to change or update a BlackBerry ID username on the BlackBerry ID website
You can also reset your BBID password , if you forgotten :
KB26361 :How to change or reset a BlackBerry ID password.
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Can't set up BBM on my lumia 820

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