Can't Set Up E-mail for BellSouth on IPod Touch

Question

I've followed the guidance exactly and even had Apple tech support walk me through but I still cannot connect. I'm wondering if anybody else is having this problem and whether there is a workaround.
Gmail and Yahoo mail work like a charm so it's not a connection issue.
Thanks much in advance.

Answer 1

Just got the iPod Touch 32GB for my beautiful bride for her birthday. Same issue. Fortunately, I have found that missing piece of the puzzle. I have worked with servers, email, etc. for years, so the frustration can be tremendous. With Bellsouth you need the correct information, but that is not all. I will include all of the settings so you should be able to get yours work as well. You can set up your account manually, but the solution that works is this:
(iTunes version 8.0.2.20 on Windows Vista 64 OS)
(Microsoft Outlook 2003)
Go to iTunes on your computer.
Connect your iPod Touch
You should see under Devices {your iPod name} iPod
Click the INFO Tab [Summary, Music, Movies, TV Shows, Podcasts, Photos, Info, Applications] that's the seventh TAB
SCROLL Down to Mail Accounts
Select (check the box) that says Sync selected mail accounts from:
Select your mail application [ours says Outlook]
select the mail account in the dialogue box if you have more than one mail account
On the bottom right of iTunes, click the Sync Button
THIS will transfer all of your mail settings AND you will be able to send and receive messages.
Prior to the Sync, I had set up the account settings manually and was able to send, but not receive messages. After Syncing my wife's account, the messages I had tried from my account also were sent.
Manual Settings from iPod Touch
In iPod => Settings => Mail, Contacts, Calendars =>
Name: +Your Name+
Address: +email address+ @bellsouth.net
Description: +Your Description to differentiate accounts+
Incoming
[POP3] *Host Name*: mail.bellsouth.net
*User Name*: +email address+ *DO NOT INCLUDE @bellsouth.net*
Password: +your password+
Outgoing
SMTP: mail.bellsouth.net
Settings:
Server: On
*Host Name*: mail.bellsouth.net
*User Name*: +[no value entered]+
Password: +[no value entered]+
*Use SSL*: Off
Authentication: Password
*Server Port*: 25
Good Luck.