Can't set up FaceTime

I recently restored my iPod Touch and I tried to sign into to FaceTime and iMessage and it keeps telling me that I need to check my network status and try again when I have full bars for Wi-Fi. Any tips or suggestions?

Update your router firmware
Reboot your router.

Similar Messages

  • HT4623 how can i set up facetime if everytime i try it shows "an error occurred during activation"?

    how can i set up facetime (iphone 5s) if everytime i try it shows "an error occurred during activation"?

    Try here  >  http://support.apple.com/kb/TS4268

  • Cell plan cancelled, can't set up facetime..."Waiting for activation"

    So I have no cell service on my iphone 4s right now and I'm trying to set up Facetime. I Registered an e-mail that works fine to log in with but my old phone number is stuck there, greyed out and says "verifying" beside it constantly. At the top it says "Waiting for activation" Can I unregister my number and just use my Apple ID or what? I've tried turning Off/On Facetime and IMessage, logging in to my apple account online and deleting the phone number they had in my "daytime number" line, powering down my phone, setting up a new Apple ID e-mail to use but my old phone number always appears there, greyed out and verifying right below the e-mail (That has a green check mark).
    Any help would be appreciated.

    Unfortunately I have tried everything listed there. I think I've been through the entire support section a coule times now to no avail. It says you can still activate it when you see this message but the steps they have there do nothing. Under: You can be reached by Facetime at: It has my email which has been activated but it also has my old phone number greyed out which I cannot unselect.
    Their steps confuse me as well because in the link you shared, step two says make sure you have cellular service... ?

  • How can I set up FaceTime between an touch and iPad 2 when they are both registered to same iTunes account ??

    My son has iPod touch and husband iPad 2. They would like to FaceTime each other but both devices are registered to the same apple Id on the same email address.( my son is only 8 so not his own email address)  clearly as FaceTime uses email address they can,t FaceTime the same email. So how do we do this. Can we have 2 email addresses on the same apple I'd. Really not vey technical, but son is desperate to do this so he can talk to daddy at work.
    Thanks

    First set up FT with the same Apple ID.  Then for one of the devices, add another email address as the calling address and delete the Apple ID as the calling address on that device.

  • How can I set up Facetime on a deactivated Sprint iphone 4?

    I bought a Sprint iphone 4 from someone who had deactivated due to he couldnt afford the extra data package; therefore the ESN is bad and not free and clear. I have a 12yr old son with Down Syndrome who had played with his sisters ipod touch and I thought we might be able to get him to like this one instead. When I showed him the Angry Birds game, to our astonishment, he took to it immediately. It is the first time he's ever played, and completed any game, ever. Needles to say what I bought for parts(I have a cell phone repair business) has now become his phone. Usually in these cases I do a complete reset, but instead, I have deleted all the prior owners personal information and reset up the wifi and my email info.
    The problem I'm having is getting Facetime to work on this used iphone 4. Another daughter is away at college, has an iphone 4 with AT&T, and we would love for our son to be able to talk to the sister he misses so much. I have set up an account in Apple, followed all the instructions, and it never gets past the "Verifying"message then "Activation unsuccessful. Turn on Facetime to try again." We are utilizing Wifi and have a good strong connection, because I can surf the net and get into my AOL account.
    I would really love to be able to set this up; can this be done? I am "Old School" and would need a step by step instruction. Thanx!!!

    If it is true about the SMS, then it can't be done. The phone would have to be activated and, as I stated in my OP, the ESN is not free and clear. Therefore It can't send the SMS, ever.  I didn't get "Hosed", as I said in the OP, I originally bought the phone for parts. It was only used 3 weeks, looked brand new, is white, and only had 3 hours on the Talktimer. It was only when I discovered my son connected with the Angry Birds game did I consider giving it to him. I have software to identify most SPC's(Service Provider Code) on Sprint, Verizon, and most CDMA phones. I utilize this to update Software, reflash, or Change PRL's, on CDMA phones. But even finding out this and reprograming it with another number won't work if an actual SMS has to be sent thru the Sprint System; besides, I'm pretty sure this software(CDMA WS Pro) won't work with iphones. So I guess the "Genius" guy wouldnt be able to help me out anyway. Too bad there isnt away around having to use Sprint to activate an Apple app. If anyone else has a solution, please let me know. Thanx for your help.

  • Can't set up FaceTime cause it says its unble to verify email because its already in use

    We can't get my sons iPod FaceTime going cause it says it can't verify the email because its already in use

    Hello Wyattjc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Best of luck,
    Mario

  • Please can someone tell me how to set up FaceTime between 3 devices all using the same apple ID ( 2 iPads and a iPhone)????, Please can someone tell me how to set up FaceTime between 3 devices all using the same apple ID ( 2 iPads and a iPhone)????

    I am trying to set up FaceTime on all my apple devices so I can FaceTime each device but all 3 devices are using the same apple Id and I have no idea how to sort this???

    Facetime only works with two devices at a time. You can have the same Apple ID, but the two devices can't have the same email address. Get a new gmail account. Normally you use wifi for connection, however, with iOS 6 and an iPad 3 you can use cellular.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
    I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
     Cheers, Tom

  • HT3529 I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

    I can't set up my imessage or facetime with my email because it says "Unable to  verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

    Try here:
    iOS: FaceTime is 'Unable to verify email because it is in use'

  • Ipad shows all regular Iphone inbound calls as Facetime.  I only want true FT calls to appear. I switch audio/video and it still happens.  How can I set the Ipad to only register true facetime calls rather than all inbound regular calls?  thanks

    My Ipad  will show all regular inbound calls, from Iphone, as Facetime calls.  I would like only TRUE facetime calls to appear. I have switched audio/video on Ipad but it still happens.  How can I set the Ipad to only register only true FT calls rather than all inbound calls that a re not facetime calls?  Yes, you may have to reread this twice and slowly to understand..... Thanks!

    Hi webn,
    I understand that you do not wish to see phone calls on your iPad anymore. I have an article for you with some information on accomplishing this goal:
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    https://support.apple.com/en-us/HT6337
    Turn off iPhone cellular calls
    To turn off iPhone cellular calls on your iPad or iPod touch, go to Settings > FaceTime and turn off iPhone Cellular Calls.
    On your Mac, open the FaceTime app and go to FaceTime > Preferences. Click Settings and deselect the iPhone Cellular Calls option.
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • HT204380 Can I set my phone number for FaceTime on the iPad mini?

    Can I set my phone number for FaceTime on the iPad mini?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
     Cheers, Tom

  • HT4623 i purchased an iphone 5 from UAE & after setting up everything i can't see the facetime icon in setting. please advise on how to install the facetime.

    I purchased an iphone 5 from UAE & after setting up everything i can't see the facetime icon in setting. please advise on how to install the facetime.

    i bought it from UAE but not using it there. i am in Kurdistan at the moment &  installed the Kurdistan local sim in it.
    I can see the facetime here on other Iphone 4s which working perfectly without any issues but couldnt find the reason for the Iphone 5.

  • I can't find any FaceTime app both in the setting or in contacts.

    I use a iPhone 4S with iOS 6.0.1 installed in it. But I can't find any FaceTime app both in the setting or in contacts. I don't know if this phone is used in any middle eastern country cause I bought is as used. Will appreciate any kind of help.

    Like he said - "There is no FaceTime app for the iPhone. FaceTime calls are initiated through the Contacts app. Is FaceTime turned on: Settings>FaceTime>On."
    I was confused myself because there IS a FaceTime App on the iPod touch. It seems ridiculous that Apple would be so inconsistent given that they are essentially the same iOS. I didn't use FaceTime on my iPhone for the longest time because I could not find "the App."

  • Why Can't i find Facetime on my iphone4, went to Setting - Phone - nothing there

    Why Can't i find Facetime on my iphone4 ?
    Got Ver. 4.3.5 (8L1)
    Went to :
    1) Setting
    2) Phone
    3) nothing there
    i also did a Reset all network ...... nothing happened :-(
    What Shall i do ?? please help guyssssss

    Where did you get the phone? Facetime is banned in a number of countries in the Middle East. Phones that originate there have had facetime permanently removed. It can not be added back.

  • I have MacBook Pro with Mtn Lion.  When cover is down, FaceTime will not ring the Mac from iPad.  Can I set up to ring Mac

    I have MacBook Pro with Mtn Lion.  When cover is down, FaceTime will not ring the Mac from iPad.  Can I set up to ring Mac

    Well first, I must say "Yikes!!!"   I didn't know anyone still used Word Perfect.   That's an old school word processor right there... haha.
    Okay, in all seriousnous, when saving your files in Word Perfect, use the Save As feature, and select a different format.   Word Perfect's format is likely not going to be opened by any of the popular word processing software.   I would try saving the document as RTF (rich text format), which is a universal standard across word processors.   This way, you can open the document on your Mac, or any other machine.
    Now, I'm also assuming that you have a word processor installed on your Mac.   Right?   Maybe Word?  Maybe Pages?   If you don't have a word processor, you'll need to get one.   If you don't want to spend the $10 on Pages, consider downloading Open Office (http://www.openoffice.org/download/).   This will give you a free word processor that you can use on your Mac.

  • TS4185 I can't log into FaceTime or Messages, checked that my ID and password are correct, checked that settings are set correctly.  Could it be that latest OS download changed my configurations that disable access?

    I can't log into FaceTime or Messages, checked that my ID and password are correct, checked that settings are set correctly.  Could it be that latest OS download changed my configurations that disable access?

    Update to above question:
    Hello All,
    To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
    Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
    Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
    Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
    When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
    All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
    So this fix worked for me.
    After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
    I hope this works for you on YOUR Apple devices.
    Bob

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