Can't set up my HPConnect account

I'm attempting to set up my new printer, and it was all going so well.
Until I had to set up an HPConnect account. 
I click on "create account," follow the steps, and then when I try to log in with my new account, I get a message saying that either my email address or my password is wrong.
What. The. Heck.
No trouble setting up the HP Support account, though.
Please help.

Hello Addydora,
Welcome to the HP Support Forums!
Sorry to hear about the problems getting registered with the HPConnected web site, I think I know a way you can fix this problem. It is possible that the Email you are using could be registered with a Snapfish account by HP. Please try to reset the password there.
Click Log In> Forgot your password and then follow the steps. Once reset is done, try again to log into the HPConnected site.
Hope this helps.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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