Can't set up my iPhone

I have a replacement iPhone 4S from insurance company but it is saying my SIM card is not compatible when they tell me I have an O2 phone to go with my O2 SIM. How can I make my SIM work and actually set up the phone?

Especially, when an iphone replacemenr is processed through small shops or insurances it is always possible, that there is a confusion with your serial numbers or that the original serial number is not known to Apple at all. That means, that there is no or a different SIM lock on your phone after the replacement. Find out, which serial number you have handed in and then call Apple and have them loock over the data they have in their system. Best is, if you have your original proof of purchase. It normally takes just a day or so to sort situations like this and have the correct SIM lock on your replacemenr phone.

Similar Messages

  • How can I set up two iPhones with the same contact, photos, music etc... but a different sim card and phone number. They will both be my phones, but one will be for use in other countries.

    How can I set up two iPhones with the same contact, photos, music etc... but a different sim card and phone number. They will both be my phones, but one will be for use in other countries.

    Phone A = phone with information you want duplicated
    Phone B = phone that you want to copy from A
    Backup Phone A.
    Wipe Phone B using these instructions. What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
    Phone B should be on the 'Hello' screen. Do not swipe it. Launch iTunes. Plug in Phone B.
    When iTunes asks if you want to set up as new phone or restore from backup, choose restore from backup of Phone A.
    After this setup, any changes to one phone (i.e. adding a contact, downloading an app) will have to be manually duplicated on the second phone, if that is your desire). Making changes to one phone will not affect the other after setup.

  • Can't set password on iPhone 5

    Can't set password on iPhone 5 eg yahoo

    As of this morning I cannot send email  from my iCloud IMAP account on my iPad Air, my iPhone 5, or my Mac Mini over our Time Warner Internet connection. However, if I turn off Wi-Fi on my iPhone 5, I can send email as usual over the Verizon cellular network. Same with my iPad Air, when I use the iPhone as a hotspot. Same is true at my office and at Starbucks. I can send email using our EarthLink account from all devices over our Time Warner Internet, but not the iCloud IMAP account. I have an iPhone 5C at the office. Same with the 5C. With a Wi-Fi connection I cannot send email. With a cellular connection email sends as usual. I can recieve email normally even over Wi-Fi.

  • HT4623 How can u set up your iphone when all the files are deleted?

    How can I set up my iphone if all the files are deleted?

    What files are deleted?
    Please explain

  • How can I set up my iphone as a pager when my sound is cut off?

    How can I set up my iphone as a pager when my sound is cut off?

    Nbt24vs wrote:
    I had a droid before that I used as a pager. I found an app that would allow me to tell my phone even if its in silence mode if I got a text from "??" whatever then beep/sound off anyway. Since there are so many more apps in the Apple world I cant beive there isnt an equivalant app.
    When the sound is muted, all notifications are muted. Because of the greater inherent security in iOS than Android, an app such as you describe is not possible. There are no apps that can selectively override the mute. App developers do not have access to those system functions.

  • How can I set up two iphones on one PC to access the same music library?

    My wife and I have iphones that are both cloud enabled (OS5). I'm able to synch and access the music in the itunes library but my wife is not. How can we set up her phone to have access to the music library?

    does her itunes dont show the media ?
    it's not really an iphone problem really if it don't but a shared dir and lib problem

  • Can i set up an iphone 3GS when my left bottom of my screen isn't responding? (Can't click on '123' button)

    So I got an old iPhone 3GS from a friend.
    He said he would reset it for me. He also said that sometimes the bottom of the screen isn't responding (only when you use the keyboard).
    Now I'm home and I want to set-up the iphone with my icloud and such.
    But I can't type my password when I'm in the first time setup on the phone.
    Is it possible to do this trough iTunes?
    'Cause you can't flip the keyboard on screen 90 degrees.

    Hi ArisKrist_NL,
    Thanks for using Apple Support Communities.
    Use this article to troubleshoot the following iPhone Multi-Touch display.
    For more information on this, take a look at this article:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    Best of luck,
    Mario

  • Can't set/send photos (iPhone)

    For some reason, I can't set/send photos on my phone. It'll tell me the following: "This app does not have access to your photos or videos. You can enable access in Privacy Settings." I've looked at my privacy settings and there's no settings for photos. Help please?

    I have had this problem....but...it is now solved. Go to General, then Restrictions. Scroll to Privacy, then scroll down to Photos, I had to click on 'Allow Changes'. This solved my problem not being able to post pictures to Facebook, Instagram etc....

  • How can I set iPad and iPhone with IOS6 to do not remember wifi and proxy credential

    My company want to implement the Password Policy to limit the failure logon count.
    Such as Lock users if they try logon with invalid password for 3 times.
    The problem occur on iPad and iPhone   my iPad using IOS6. and user had change their password.
    iPad and iPhone remember the Wifi and proxy credential. and try to connect with the saved credential.
    I monitor on my system and found Wifi connection try 2 times with saved credential and prompt for new password
    When I enter the corrected new password . So I the proxy server detected the invalid login 3 times or more and lock those account.
    So could anyone told me on how to set iPad and iPhone to do not save the user credential... ? 
    Thanks very much
    Weerayut

    Enable Airplane mode, then turn on WiFi

  • Can't set up new iPhone?

    So I got a replacement iPhone today from Apple and when I plug it into my iTunes it displays the "Set up your iPhone" screen. I have the option to sync contacts and apps... I've tried a combination of checking/unchecking these options.
    When I press "Done", it seems to just freeze. My iPhone does not display sync in progress and iTunes just hangs. Eventually I remove the cable from iPhone then iTunes displays a message that it cannot read/write from the disk or something.
    Using iPhone 3GS with iTunes 9.0.2 on Windows 7 x64.
    Any ideas?

    There are known BIOS compatibility issues with Win 7 64 bit and 9.0.2..One most commonly known is with Gigabyte boards using Intel Chipsets
    Try searching for a bios update for your mainboard and see if that helps...

  • I can't set up my iPhone 3GS

    I bought an iPhone 3gs from my cousin and I thought I'd update it to the new version and now I have to set up my iPhone but it won't let me connect and tells me it's unavaible and tells me to contact here.. I don't know what to do

    Your post is too vague to help.  State exactly what you did and exactly what happened, including details of any error messages.
    Note that if your phone was previously hacked to unlock from a carrier, when you updated the phone became re-locked to its original carrier.

  • HT3529 Can I set up an iphone and two itouches to the same apple id and use imessages?

    I would like to set up my daughters Itouches on my Itunes account so I can manage them.  Will we be able to use imessages between my iphone and the two itouches if they are all registered to the same apple id?  I tried to put a different email for the itouch but it will not allow me to send a message.  Would appreciate any help!  How does this all work?  Or will they need thier own apple id and itunes account?  I am hoping not  as it is much easier to manage all the devices and music from one account! :-) Thanks!!

    See:
    MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime

  • How can i set upfind my iphone on my laptop to find my phone

    i lost my phone at a party and i need to set up find my iphone on my laptop to find it. can i do that?

    See here:
    http://support.apple.com/kb/PH2698

  • HT201269 Itunes Encrypted Backup Asking for Password That Doesn't Exist - Can't Set Up New Iphone

    My iphone 4s has a broken wifi transmitter so it has never been backed up to iCloud.  I backed it up on Itunes before setting up my new 5s.  When I selected Restore from Itunes on the 5s, I got an "enter password" message on iTunes and saw that the backup of the 4s had been encrypted, even though encryption had not been checked.  I looked in Keychain for the password but it wasn't there.  Now I have no way to transfer the data from my old phone to my new one.  I suspect this is a bug with Mavericks as I just upgraded. I had never used backup encryption before.  Any ideas?

    If you're still having this problem, try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
    Note: this will only work if your current ID was created by changing the details of your old ID.  It won't work if your current ID is an entirely new ID.

  • How can i set up my iPhone 5s?

    i have a iPhone 5S locked with T mobile USA. i updated it to iOS 8.0.2 since it is factory locked now i can't use my iPhone. i gets stuck on the set up screen. what should i do now to use my iPhone without any sim card and set up it?

    You can't.  You'll need a valid sim card for activation.  It does not need to have an active data plan on it, it just needs to be functional (but not activated), and be from T-Mobile.
    You can even borrow one from someone while you activate, and take it out when you are done.

Maybe you are looking for

  • EBS R12.1.3 with Apex 4.1.1 Calling a JSP

    I am running Apex 4.1.1 using EBS 12.1.3. THe EBS instance is a two tier system (web/application server on a different machine to the database). A glassfish server has been installed on the same server as EBS web server(same linux owner for both) and

  • SSIS package "The Microsoft Jet database engine cannot open the file"

    Dear all, I am trying to import data from an excel spreadsheet which is save on application sharing server. When I try to save same file locally (On my desktop) my package has no problem to read it.  Problem comes when I change the file path to the s

  • Is it possible to use events for objects that do not use swing or awt

    Dear Experts I want to know if events are possible with plain java objects. A simple class that is capable of firing an event and another simple class that can receive that event. My question is 1. If it is possible - then what is the approach that n

  • VM crash when calling crystal report in java

    ======= REPOST ======= We experience a serious problem when try to develop a crystal report application that run at Sun Solaris 10. Our program is to export pdf from crystal report. The program will always got VM crash when open the crystal report or

  • Xbox call of duty 6 problems

    hello forums of linksys. i'm a noob at all of this, so please dont hate. I am using a wireless- g broadband router model WRT54G2. My ISP is Verizon. I dont have trouble at all playing live matches or chatting with my friends, all of that works great,