Can't share a friend's screen anymore - any ideas?

I'm trying to help a friend with his iMac, but we can't seem to share screens anymore.
We are both using late 2009 iMacs. I am running Mountain Lion and he is still running Lion. So I am running iMessages and he is running iChat.
If I select his name in the AIM Buddy List and request to share his screen he gets the invitation and accepts it.
Afterwards, we are sharing audio, but I never see his screen. I've tried this over and over and the same thing happens.
He can share his screen with me with Skype, but of course there I can't control his computer so it's not as helpful.
Things I checked after reading about similar issues:
1. I made sure that neither of us have anything like screenagent or anything with "screen" in it running as a process in the Activity Monitor.
2. I don't think it's applicable, since we are not on the same local network, but I also made sure we both had screen sharing checked on in Sharing. But that didn't help either.
Any idea how we can do screen sharing again?
I'm on fiber optic and he's just on DSL, but we ran speedtest on his computer and he's getting about 3 Mbps download and 1 Mbps upload, which should be sufficient for this.
Any ideas would be appreciated.
Thanks,
doug

I see message in the console like this:
5/18/13 9:16:13.716 PM imagent[506]: [Warning] [AIM] Could not change my statusURL to
5/18/13 9:16:13.753 PM imagent[506]: [Warning] [AIM] Could not change my statusURL to
5/18/13 9:16:14.218 PM imagent[506]: [Warning] [AIM] Could not change my statusURL to
5/18/13 9:16:14.220 PM imagent[506]: [Warning] [AIM] Could not change my statusURL to

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