Can't show Chinese character

can type Chinese email but cannot display Chinese email when it receive.  any hints to fix it?  
thx!

Seems that you've multilingual operating syste on the device.
You receive emails with incorrect on with non-supported encoding.
If you receive emails via corporate Blackberry Enterprise Server (BES) - ask the BES administrator to check this issue.
If you receive emais via your Wireless Provider - contact your wireless provider support.

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