Can't sign in after updating phone

I'm trying to update my iPhone 4 to the iOS 6. When I get through signing into the Apple ID phase, my ID and password work, I agree to the terms and conditions, but I keep getting a message that says, "Could Not Sign In. This person is not active." Please help!!

Yes, my telco is an approved carrier. If my phone was brand new, I think so, they opened it in front of me.. I really couldn't remember it was 1.4 years ago. It did seem new.
Well it says, "_____" cannot be used to unlock this iphone. I've tried both my apple ids but it didn't work.

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