Can't sign in into skype after signing out of emai...

I am writing this for a friend who is running Windows7, and has the latest version of Skype.
After he has checked his email, whether it is hotmail (outlook) or bigpond, he is unable to sign into Skype. The circle in the centre of Skype just keeps spinning and will not sign in.
If he tries to sign into Skype before using his email clients he is able to sign in straight away.
Also if he shuts down his computer after reading email and then restarts, he can sign in with no problem.
Has anyone any idea why this is happening?
Thank you in advance.

wiccandancer wrote:
i have avast and use windows firewall. i have uninstalled avast then tried signing into the skype app and still stuck on the sign in screen
I was even on customer support chat and gave her permission to remotely access my comp. She worked on it for over an hour and I still get stuck on the blue signing in screen. Y'all seriously have some work to do with this app. A few of my friends are having the same issues also, so now I know for a fact it is not something to do with my comp, antivirus or firewall settengs. I have unistalled and reinstalled Skype 6 times already. Now I know why I used Yahoo messenger for so long. I never had any issues with it.
Reboot your computer in Safe Mode with Networking and then try to start Skype.

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