Can't sign in nokia store ,help :(

it' more than month i can't open nokia store. What can I do?
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blogger wrote:
@hpholm thank you for the answer. I tried everything,I made newmicrosoft accounts,nokia accounts,syncronized it all, date and time is correct, i changed region,nothing helps. How can i to do hard reset? And what does it means? :/
It is possible to have more than one Microsoft account on the phone, but it still makes my head hurt..!
This is also not a proper troubleshooting step, it only makes things even more unpredictable and difficult to support.
First, on a PC, log on to the Microsoft account you first used on the phone: https://account.live.com/
Make sure that the account is verified (It sends an email, you probably did this already?).
Make sure that all personal details, time zone etc. is correctly entered and identical on live.com and on the phone.
On https://people.live.com/ on the PC check that your contacts from the phone are there?
In the menu on people.live.com, upper left corner, access the calendar, Outlook mail, OneDrive and other Microsoft cloud features, to verify if your phone has stored what it should synchronize in the cloud?
Now, back on the phone, in Menu -> Settings -> Mail + accounts, long press this account and select Synchronize.
Does it give any error message or error code?
If all looks normal, please make a last attempt in the store before the reset...
A hard reset wipes everything on the phone. I always copy all images and videos via USB to a computer, just to make extra sure that I have a full-resolution copy of both photos and videos - and double-check that the contacts on people.live.com are safe and that my calendar is up to date also.
Hard reset is done from Menu -> Settings -> About -> Reset ...
The phone is still on the latest firmware after the reset.
Hans

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