Can't sign in/out of WatchESPN/ABC apps on Apple TV

I have access to WatchESPN and ABC via my AT&T cable subscription, but I can't access any of the live content on the apps. (I get a "locked" symbol for all Live content on the ESPN app.) I went through the cable verification process when I first turned on the Apple TV 3 weeks ago, but now get the message "not authorized" when I click any locked video event. ESPN has told me to go to Settings->Help & Support to signout of the app (in order to re-verify my subscription) but signing out is NOT an option there or anywhere that I can find within the ESPN app. The ABC app is the same deal - there is nowhere in Settings for me to sign out and start over. (In Help, it even lists the instructions for signing out, but again, there is NO signout option in Settings.)
I can stream from the iPad WatchESPN app via Airplay with no problem, so my cable subscription isn't the issue. ESPN customer service keeps telling me to just go ahead and signout.... I feel like I'm going crazy.
Thanks.

Nevermind - I reset my router & all seems fine. I was thinking that since I was hardwired via ethernet, that the internet wasn't the issue, but I was wrong.

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... i sign in and it goes straight to my account ...
And... What seems to be the problem...?

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Can't sign in/out of WatchESPN/ABC apps on Apple TV

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