Can't sign in to Actiontec MI424-WR

I have always had trouble signing into the modem. But usually, after a few tries, it works. Now it does not, and I am absolutely certain that I have the right password and sign-in name.
I don't want to reset the modem, just to be able to sign in. Is there anything short of that I can try? Is this an indication that my modem should be replaced?
Thanks!
BC

BobCole19 wrote:
I have always had trouble signing into the modem. But usually, after a few tries, it works. Now it does not, and I am absolutely certain that I have the right password and sign-in name.
I don't want to reset the modem, just to be able to sign in. Is there anything short of that I can try? Is this an indication that my modem should be replaced?
Thanks!
BC
Try Admin and password or password1. Ignore the asterics that get echoed back. It could be if you changed the default mentioned, your router could have been reset somehow. If that does not work, then a reset is all the can be done.

Similar Messages

Basic Questions on ActionTec MI424-WR Router - problems with poor download/upload speed

First, I will get to the point and ask my questions, then will explain what's happening - I'm interested in hearing whether the right actions are being taken to solve my problem.
1) After perusing the forums, I see frequent reference to the "Rev" version of the ActionTec MI424-WR Router. How do you find the Rev version? I have logged into the Router and in the "System Monitoring" icon, the Router Status lists my Hardware version as 'A'. Does this mean I have Rev 'A'?
2) What is Verizon handing out these days for Routers? Mine is being replaced, and I am wondering what to expect. I have Verizon FIOS Phone, TV, and Internet service, and have the 25/25 Internet service. Will they give me another MI424-WR? If so, what Rev level are they likely to give me?
Here's why my router is being replaced - opinions/comments/advice welcomed.
For the past year or two, I've consistently measured (via speedtest.speakeasy.net) about 30Mbs download, and around 22-25 Upload. Lately, I noticed that my downloads were quite slow, so I tested my speed at the above website, which I had not done in many months. I measured only about 2-3 Download and 1-2 up. Note all of what I am discussing hear takes place with hard-wired ethernet, NOT wireless.
I tried testing from multiple computers, running XP, Vista, and Windows 7. All getting consistently similar poor speeds. I verified my account still is supposed to have 25/25/ service, which I verified online.
Tried rebooting the router, no change. Then tried hard reset (pushing in the recessed button, holding it for about 20-30 seconds. After it reconnected to the Internet, I tested speed again. No change.
Interestingly, I tested wireless speed on the laptop I have. Speed is MUCH better, around 15 down, and 10-12 up.
I tried the speed optimization tool on two of my PCs, it made no improvement. Finally, got into an online chat with a Verizon Tech. He did some tests on the line, we repeated some of the things I already tried, and then he asked how old my Router was...I am pretty sure it is the original one I received when I first signed up for FIOS, around 5-6 years ago, which is one of the reasons I asked how to tell which rev level I had. So the tech concluded the problem was probably my Router.
I TEND to agree, especially because I recently had an "anomaly" on my network. My son complained one day that Internet was down. When I got home, I found out my NetGear Gigbit switch was dead, and two of my hard-wired ethernet network printers could no longer talk to the network. I replaced the switch, so now I am thinking perhaps the Router was damaged somehow. I have no idea what the cause of this anomaly was - everything that connects to my network was plugged into Triplite ISOBAR surge protectors, but that only protects AC power.
I would think a hardware failure would completely kill the ethernet portion of the router, not simply reduce speed, but I could be wrong. Anyone been through something similar to this before? I expect to receive the new Router next Thursday, so hopefully I should know by then, but still - what should the next steps be if the new router does not fix the problem?
Thanks for any comments, insight or shared experiences you might be willing to share...
Solved!
Go to Solution.

This is embarrassing.
Smith6612, you are absolutely correct, and you nailed it!
When all this mess started, I checked my Verizon account to make sure I was signed up for 25/25 Internet. I was.
I don't know what has happened, but after reading Smith6612's response, I went back to recheck my account. I was set up for 15/5! So, the speedtest measurements I have been getting the last couple of days are exactly what I should be getting. Two possibilities:
1) My Triple-Play bundle must have expired in the past two weeks by coincidence.
2) The Verizon tech may have changed my account profile when I worked with them online last week, although this was never discussed.
At any rate, Smith6612 wins the prize. It certainly explains the download/upload speeds I am getting. I have logged into Verizon and signed up for a new bundle. According to their website, my new profile should take effect Tuesday 1/10, so after that point, I should be measuring 25/25 again.
Thanks to all who responded to this thread. I will update this thread to confirm after Tuesday. I get nervous whenever I have to change anything with Verizon - although everything has worked fine for the past few years, we have so many services with them - Cell Phone, TV, Internet, and Home Phone, that I worry something will go wrong with the billing, but we'll see.

What's the newest revision of Actiontec MI424?

What's the newest revision of Actiontec MI424? I'm receiving a replacement router for my Rev. F and want to find out whether I get the newest revision or not.

NewDaddy wrote:
walt178 wrote:
Rev I
Can I expect performance improvement over Rev. E?
Maybe, depending on what devices you need to attach wirelessly. I have an Actiontec Rev. D and replaced it with a Rev. I, and the speed was pretty much the same. But the Rev. I came set for WPA2 in B/G/N compatibility mode, I changed that to WPA2 N Performance Mode with AES encryption, and the speed went way up. Of course this change eliminated any B/G wireless connectivity, so I have my old Rev. D connected to one of the LAN ports on the Rev. I and use that for an old laptop that does not have an N adapter:
Rev. I is on the bottom, Rev. D top.
If you have only N devices you should be able to get a significant speed increase by making the changes I mentioned above.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

Replace Actiontec MI424-WR Rev C with Rev F

I am considering the purchase of a new Actiontec MI424-WR Rev F router, in order to get Gigabit ethernet and Wireless N. Is it possible to replace my current Verizon supplied Actiontec MI424-WR Rev C without involving Verizon support? Can I just release the lease on the old one, then plug in the new one? Do I need to clone the mac address of the old router to the new one?

tns wrote:
I don't think any of these Actiontec's were ever legally sold. I.e. they are the property of Verizon.
That's what I suspected. The one I was thinking about getting is offered on ebay, not as an auction, but as a "buy it now" item. They claim it is new and in the original sealed box, and it looks like they have more than one of them. Probably "fell off a truck", so I'll steer clear of it.

What do 802.1 p priority settings in Actiontec MI424-WR do?

We are having some throughput issues with devices connected wirelessly to our Verizon supplied Actiontec MI424-WR router. I noticed a page in the router's advanced settings with a bunch of priority settings. I have never touched them. They are numbered 0-7; 0-3 are set to low, 4 & 5 are set to medium, and 6 & 7 are set to high. Does anyone know what they do?

cdrinkard's summary is very good. 802.1p has to do with preferences for how packets are delivered (quality of service) and traffic shaping, not wireless standards.
One caveat you should remember - if you turn on 802.1p you'll probably only get much benefit if all of your other switches on the network also support it. Think of it like a "tag" that is attached to the packets that fit the criteria you set.
It can make some difference with how your router manages its internal queues of packets, but where it really comes in handy are environments where the whole LAN is busy and you need to make sure that certain services or hosts don't experience a lot of delay (latency) or jitter (variability of latency).
If you have other switches, they need to be able to read the tag on the packet as well, otherwise all of your packets get tossed back into the same bucket. Do NOT just set everything you find to the highest number and expect that to make a difference - you'll just be back where you started. The whole point is to differentiate services from each other. Just remember that you can't ever add to more than 100%.

When trying to sign in to iCloud from my PC I get the message "You can't sign in because of a server error"

When trying to sign in to iCloud from my PC I get the message "You can't sign in because of a server error".
This happens on both my Lap Top and Desk Top computers both running Windows 7.

I also have the same problem. I've tried all fixes listed in other forums and nothing works. Running windows Vista 32 bit. Any working solutions yet? Tried every solution listed for the cmd prompt. Turned off antivirus and spyware. Rebooting about 100 times. Nothing works.

What if you can't sign in to your order from Apple Store?

I can't sign in to Apple Store with my Apple ID; I can sign in everywhere else except there.
I have a $1,151.00 order pending, and it's shown there when I enter order number, but then to make changes or correct the address (and many other things) it asks you to enter with your Apple ID. I try this but my order is not shown there.
And of course there's absolutely no email address where you can send questions for such a problem; in fact, there's not even a forum for Apple Store where you can POST a question like the one I'm posting here. (I just posted it here, in desperation, because it's iPads that are part of my order; no where else to ask such a question !!!)
Does anyone know what I could do? I cannot call the phone number because I'm out of the country. I have to do everything via email and forum postings.
Thanks.

Is there some family member in the stores that can call for you?
Have you emailed Apple to see if they'd research it for you?
Other than that, I have no ideas......

Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

I singed into CC on my home computer, now I cant sign in at work? How can I sign in at work?

I singed into CC on my home computer, now I cant sign in at work? How can I sign in at work? Isn't there an option to sign out of all other devices?

If the IT dept. at your former employer knows what they're doing, they have already had access to everything on your work computer. As to transferring your data to your home computer, read here:
https://discussions.apple.com/docs/DOC-3141

Problem with Maverics: Can not sign in to App Store, Mac slow, Aperture not working

I was using a Mac Book Pro 15" supplied with Snow Leopard. I have created an ID and used it to purchase apps such as Aperture. After buying an iPhone 5S, I wanted to share the contacts and was suggested by the seller to upgarde the Snow Leoprad to Maverics and use the iCloud. After installing the Maverics following happened:
- I can use iCloud and share the contacts, mission completed
- the Mac is running slow, really slow (as an old pc)
- Aperture can not be used, a major problem since all of my photos are stroed on an external disk via Apeture
- I can not sign in to App Sore to refresh my purchases and see if there is an update for Aperture
- I tried to sign in by clicking the forgot password and entering my ID (e-mail address) but have received no mail - total mistery
- I also see that the HP 7610 printer icon is not active and assume that will also be a problem
What should I do? I need a fast running computer. I need Aperture, all of my private and business photos are accessible only via Aperture. I can sign in with the same ID/password on an iPad. The problem is obviously due to installing the Maverics. I do not have a time machine/capsule.
Urgently need support, please help.
Lanika

LousyFool wrote:
... I enter my e-mail address and Apple ID ...
Just for the record, you should enter your Apple ID ([email protected]) and password...
Provided you did that and it doesn't work:
You're using an account with parental control active?
Do other logins with your Apple ID work? E.g. icloud.com, iTunes, ...?
Correction: I did correctly enter my Apple ID and its password. And there are no parental controls.
But I found a fix: I went to the Featured page and it showed me as logged in. I clicked the Account link and in the pop-up for that entered my Apple ID and Password. Now I can once again see my Purchases.
It would seem to have been some undue delay or glitch at the Apple server end.

I can't sign in to my app store and my language is Chinese how can I change it to English?

Cant sign in to my app store and how can I change my app language

You can log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store and then tap 'sign out' on the popup - you can then sign in with your account/
If you synced any of your mum's apps to the iPad from your her computer then they will be tied to her account, so only her account will be able to download updates to her apps

I can't sign in to iCloud. My Apple ID is valid, but os not an iCloud account. How do I get to use iCloud?

I can't sign in to iCloud. My Apple ID is valid, but is not valid for iCloud. How do I get to use iCloud?

You are getting this message because you are trying to create an iCloud account on a PC by signing with your Apple ID. You can only sign into an existing account on a PC. You first have to create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

I cannot sign into my yahoo mail through safari on my iPad (3rd generation). It doesn't tell me if its an error or something. I just can't sign in, in general. Please help, thanks!

Recently I have not been able to sign into my yahoo email through safari on my iPad. I have a 3rd generation iPad. I have tried clearing history, cookies and data and rebooted my iPad, but none of these worked. After entering yahoo, I go straight to "sign in" it then brings me to the page where I can sign in. After entering my details, I press the "sign in button" but nothing happens. The "sign in"button/icon isn't like what it used to be. By this I mean.. Before when im signing the icon is more of an opaque colour, but recently it will be like something is covering the word "sign in" so the colour is more faint. This is actually probably why I can't sign in. Can anyone help me fix this problem? Much help will be appreciated!

By the way, the safari setting is: private browsing off and accept cookies from visited. Much help is appreciated!

When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.

When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
I am connected to my home wifi network. Why can't I sign in??

Not sure, but iAd Producer probably has nothing to do with this.
Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
-M

Can't sign in to Actiontec MI424-WR

Similar Messages

Maybe you are looking for