Can't sign in to get Updates

My credentials work when I sign in online but for some reason the desktop app to download updates keeps logging me out with the same credentials.

Hi denniscking,
Welcome to the Adobe Forums,
You can refer to http://forums.adobe.com/message/5805003
http://helpx.adobe.com/x-productkb/global/installation-launch-log-erro rs-creative.html
Hope this helps you.
Regards,
Rajshree

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