Can't sign in to hotmail/virgin on Safari

Hello,
Today I am unable to sign in to Hotmail/Virgin email accounts. I can access the usual websites. Also, my MacBook is sounding like it's working hard every time I click to a site - not sure if this is just co-incidence.
Should I reset something? Any advice would be appreciated - oh, and I'm not computer-savvy so bear with.  Thanks.

Delete your browser history,
Hold the Alt key down and type these letters TD, (or Gear symbol on the top right/ Internet options/ Delete button)
Check All of the boxes and Uncheck the very top box,
Click on Delete.
Close ie,
Reset ie9 or ie10 manually,
Click the Start button on the Taskbar,
Click on Control panel,
Click on Internet options,
Go to the Advanced section,
Click on Reset button on the bottom,
Check the box to Delete personal settings,
Use the recommended setup and install options.
Shut down your machine.
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
http://windows.microsoft.com/en-IN/windows7/How-to-manage-add-ons-in-Internet-Explorer-9

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