Can't sign in to iCloud or iTunes Store because of "server error"

I can't sign into the iCloud control panel or iTunes Store on Windows Vista.
It keeps saying " can't sign in because of server error".
How can this be fixed?

Welcome to the Apple community Lisa Marie.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

TS1424 Can't sign into the iTunes store because of "unknown error", but my password and email is correct

That's basically it
I have the right info, but it just says "Unknown Error"
I can sign into the apple website alright, just not the store

i think what i did was instead of clicking the little button that has your email to sign into your account, i instead clicked "redeem" on the iTunes store homepage ((cause i wanted to redeem an itunes gift card)) which asked me to sign in, but that time my details worked?? idk but yeah if you try that it might work!

I can no longer purchase anything at the iTunes store. I get error 45064

For the past 18 months I have not been able to purchase items here in Germany. My situation is a bit odd, I have my computer and IP in Germany, my billing is a USA account. I continually get error 45054. No matter what I do, it does not work. I've even gone so far as to cancel my account and delete all iTunes files, nothing works. However, when visiting the USA, I brought my laptop, joined iTunes and was able to purchase music. However, the second I tried to do so, with the same laptop, after returning to Germany, I received the same error notice.
I suspect it's a tax issue, music purchased here in Germany through iTunes is significantly more expensive than the USA site. I'd like find out if an iTunes technician can figure this one out, perhaps even remoting into my computer.

If you are in Germany then you can only use the German iTunes store - you have to be in a country to use its store, using a country's store when not in that country is a violation of the store's terms (terms that you've agreed to) and Apple could permanently disable your account.
Edit : just noticed that your tagline says Windows
This appears to have worked for at least one person : -45054 error on 1 profile, but not the other
Or you could try the troubleshooting on this page which has been posted in response to a couple of 45054 threads : Can't connect to the iTunes Store - Apple Support
If they don't work then you could try asking in the iTunes For Windows forum on here.

I can't sign in my iCloud on Windows 8. It keeps saying there's a server error. Can anyone help me?

Can't Sign into My iCloud on Windows 8 because of a server error.
I've tried to off my firewall, but it is still the same.

Hey Esther Siew,
Welcome to the Apple Support Communities! I understand that you are experiencing issues signing into iCloud on your Windows computer. Are you attempting to sign into the iCloud control panel? If so, check out this resource:
iCloud: iCloud Control Panel setup cannot be started - Apple Support
https://support.apple.com/en-us/HT203796
“Your setup couldn't be started because the iCloud server stopped responding.”
or “Your setup couldn't be started because the iCloud server couldn't be reached.”
1. Check the System Status page to make sure there aren't any issues affecting the settings you've chosen in iCloud Control Panel. If you are setting up iCloud for use with Outlook, check that there aren't any issues with Mail, Contacts, Calendars, or Reminders.
2. Make sure your computer is online. In a browser, attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud contacts, calendars and tasks cannot be added to Outlook. If you're using Windows 8, review the instructions for resolving network problems. If you're using Windows 7, review the instructions for troubleshooting internet connection issues.
Thanks,
Matt M.

TS4403 what does "you can not sign in because of server error" mean? I cannot sign in to icloud control panel. how do I fix this?

Why do I keep getting a "you can not sign in because of server error" when I try to turn on my icloud control panel from my Windows 7 PC?
I'm able to log in from my browser, why not from control panel?

Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H.

I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H.

I can't sign in to iCloud. My Apple ID is valid, but os not an iCloud account. How do I get to use iCloud?

I can't sign in to iCloud. My Apple ID is valid, but is not valid for iCloud. How do I get to use iCloud?

You are getting this message because you are trying to create an iCloud account on a PC by signing with your Apple ID. You can only sign into an existing account on a PC. You first have to create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

Someone is using my personal email address for their apple ID and I'm sick of it! I can't sign up for my own itunes account or anything using MY OWN email address. My email address is my property, not theirs.

Someone is using my personal email address for their apple ID and I'm sick of it! I can't sign up for my own itunes account or anything using MY OWN email address. My email address is my property, not theirs.
I'm using their account and will continue to reset their password and settings until they either get the message or Apple do something about it and disable or migrate their account so that I can use MY OWN email address for my own purposes.
I don't want to be informed about Apple products and services for someone else on my email account.
I want to be able to use it MYSELF for iTunes
All I am asking you to do is migrate their apple ID to their alternate email account settings and free up my email address so that:
A. I can use it and B. I stop getting messages about their account history.
Either that or just cancel their account as they have no right to use my personal details.
Yes I could set up a new email address but WHY THE **** should I? I've been using this email account for years for personal stuff, it's not mu fault if someone can sign it up as an AppleID without me being able to confirm their sign up process!
Your move Apple, make it count.

Hi Sister Kate,
If you change the Apple ID you are using on an iPhone or other iOS device, there are several places you need to change it on the device. See this article -
Apple ID: What to do after you change your Apple ID
Thanks for using Apple Support Communities.
Best,
Brett L

I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

HT201317 can i sign into my icloud account from a friends computer so i can get to my pictures

Can I sign into my icloud account from a friend's computer so i can get to my pictures?

What you need is a file named Domain.sites (iWeb 2) or Domain.sites2 (iWeb 3). Copy it from your laptop to your other computer at home.
It's located in your Users/Home/Library/Application Support/iWeb folder. Place it in the same folder on the other computer.
All the files for the site are contained in that file/package. After editing you will have to publish the changes to your hosting server.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible in Lion or Mt. Lion enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
To open your domain file in Lion or later or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
You can download an already compiled version with this link: iWeb Switch Domain.
Just launch the application, find and select the domain file in your Home/Library/Application Support/iWeb folder that you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
OT

How can i sign into my icloud account on my pc

How can i sign into my icloud account on my pc?

In the iCloud Control Panel, if you have an iCloud account just enter the ID and password and sign in.

Can not sign in to Icloud it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

can not sign in to Icloud it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

Error Message: "Cannot sign in. The maximum number of free accounts have been activated on this ipad/iphone"
I encountered the same problem when I purchased a used iPad for my elderly father and couldn't set it up for him. I called Apple Support...
Apple support could NOT help me. I was told there is no way to circumvent the 3 icloud setup limit on iOS devices at their end. I was told to use a different mac or iOS device that hadn't met the 3 x limit.
So, using MY iPad I tried to do that. At first I went to Settings/iCloud. But that is your PRIMARY iCloud account (and this was MY iPad and I didn't want to screw up my own settings!) which you don't want to trash.
After some online research (iMore to be exact) I discovered you can setup a secondary iCloud account using:
Settings/Mail,Contact,Calendars --> Add Acount... -->iCloud --> Get A Free AppleID --> Birthday Q then Security Question - then Name - then Get a free iCloud email address....
After you get to the new iCloud settings page at the end of the signup process - I deselected all the tabs which made the new account "inactive" on my iPad.
Next I went to the used iPad that had the initial problems, and tapped on Settings/iCloud. I signed in with the iCloud account that was newly created and was able to then get an iCloud account to work!
I left the new iCloud account showing on my own iPad (under Mail,Contacts,Calendars) as it is inactive. I am not sure what would happen if I deleted it - it may stop working on my father's iPad then.

I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?

I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?

LPC1979 wrote:
... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...

I cannot log into my icloud account on my windows pc. I keep getting I can't sign in because of server error, has anyone had this problem?

I have not been able to log into icloud from my Windows PC. I keep getting I can't sign in because of server error. I have deleted and re-installed icloud, still nothing. This all happened because I realized my photostream wasn't working. Any help would be great!!!!!

Hi there devbark,
You may find the troubleshooting steps in the article below helpful.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
-Griff W.

I can't sign into my iCloud

I can't sign into my iCloud because there is another email address that is not accessible and the apple id has been changed so now i can't sign in so i can fully sign out so i can then sign into a new account.

Hello again, Cookic.
Thanks for the update on your issue. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
Cheers,
Pedro.

Can't sign in to iCloud or iTunes Store because of "server error"

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