Can't sign in to Ovi store on mobile

Hi
Have just discovered I can no longer sign in to my Ovi store account on my mobile. On my PC there's no problem, but when I use the Ovi store app on my 5800XM I get the first page of app listings ("Featured" apps) OK, but when I try to look at any other page, or try to log in to my account, I get a pop-up window saying "Unable to open this page. check your connection or try again later". There is no problem with my conection (tried both 3G & wi-fi), and I've tried several times during today with the same result. I have tried re-installing the app, but without success. Any ideas ?
Thanks in advance.

Hi,
You may clear the browser's cache. To do this, go to Internet and then Web. Tap on the arrow diagonally to see the options. Then, select Settings and then Privacy. Tap on Privacy data and then Cache.
Try performing the restore factory settings. On your phone, go to Settings and then Phone. Then, Phone management and select Factory settings. You may then enter the security code. The default code is 12345 unless you changed it.
You may also try to uninstall and re-install the Nokia Store on your phone. To remove the application, go to Settings and then Application manager. Go to Installed apps. and look for the application to be removed. Then, select Options and then Uninstall. To re-install the application, visit www.store.nokia.com using the phone's browser and download it from there.
If the above steps didn't work, you need to update or re-install the phone's software using the Nokia Suite.
Visit this link for the steps on how to update the software: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/

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Hi nitish7
Thank you for posting and welcome to Nokia Support Discussions!
Can you provide us the following information to better assist you:
1. Model of your phone.
2. Are you downloading from Nokia Store on the phone or using Nokia Suite?
3. Type of connection you're using (WiFi/mobile data)
4. Any error message you're getting?
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

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