Can't Sign-In to Use Facetime

I've been trying to use my iMac Intel's Facetime but keep getting a
"Could not sign in. Please check your network connection and try again" message.
Obviously, I'm in the internet but Facetime is not allowing me to sign - in for some reason. Any answers?

Hi Carolyn,
Thank you for chiming in. I went to Firewall setting and saw that Firewall is set to Off. So, I don't understand what's keeping Facetime from connecting.
I also check with my internet provider and they said my router didn't have a Firewall block on it. I use Nettalk and as a phone provider and it works fine. Customer Care has been able to help any. There's got to be something...

Similar Messages

  • TS4268 I have apple ID and when trying to sign in to use FaceTime,i always get registration error.how may you help me for that guys,thanks.

    I have apple ID and when trying to sign in to use FaceTime,I always get error in registration,(This words always apper; The server encountered an error processing registration.Please try again later.)
    Can I get your Advise on what to do? Thanks

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • For some reason i can't sign into imessage and facetime. PLEASE HELP???

    For some reason i can't sign into imessage and facetime. PLEASE HELP???

    Hey tcap8687,
    After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you have difficulty activating FaceTime or iMessage - Apple Support
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
    Tap Settings > FaceTime > You can be reached by FaceTime at:
    Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
    Thank you for contributing to Apple Support Communities.
    Take care,
    BobbyD

  • Can I sign on to use the free apps without credit card info?

    Can I sign on to use the free apps without giving a credit card? I am an older person without very much technical knowledge and received this mini ipad as a gift. I do not have an smart devices, just a laptop which I primarily use for music which I have downloaded from youtube and from various other freemusic sites. Can anyone help with any tips on how to use and get the free apps for "free". Hope I made this eay to understand. Thanks for any information.
    Paul

    I primarily use for music which I have downloaded from youtube and from various other freemusic sites.
    Just as a precautionary note: be very careful which sites you use to download your music from; if the site is offering something for free which costs money elsewhere it can quite often contain hidden additions (malware) or some other unwanted stuff.

  • HT4061 why i can't sign in icloud use my apple id?

    why i can't sign in icloud use my apple id?

    Yes, my question is solved, but I completely dropped all the information about my ID.
    I had to once again create an identifier. And there is no information about my credit card, and as there is no history of purchases.

  • I can't sign in imessages and facetime

    I can't sign in imessages and facetime !!

    ... we might need more info than that! why can't you sign in and what happens? any error message?
    if the issue happens when you're trying to reach someone who doesn't have an appleid or is not connected, then it's normal.
    also check in settings>general>date & time> and set automaticly ON, that's a problem with facetime and iMessage...

  • I purchased rhapsody for iPad but I can't sign in to use it

    I Purchased rhapsody for iPad and I can't sign on to use the program

    Wipe your iPad with Find My iPad/iPhone using your computer (www.icloud.com)
    http://i1224.photobucket.com/albums/ee374/Diavonex/27b41b299962b9a709498cd806703 034_zps2cdedc90.jpg

  • TS4268 I still can't sign into imessage or facetime. What do I do?

    It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I just purchased FaceTime and it installed on my MacBook OS 10.6.8. It doesn't accept my Apple ID to allow sign in and use FaceTime

    I just purchased FaceTime and it installed on my MacBook OS 10.6.8. It doesn't accept my Apple ID to allow sign in and use FaceTime

    This is what I found out about my own question as nowhere in my search of Apple support was there a similar problem addressed. 
    What I found that was very frustrating in Apple Support was the references to going into FaceTime preferences to reset certain items.  But it can't be opened
    if I couldn't activate the sign in... and yes I was very careful with entering correct symbols for i.d. and password. Also, navigating the site is such a mishmash that searches kept changing as I found myself in communities without any reference to backtrack how I got there.
    Enough grousing.
    I am fortunate to have a TD Curran store nearby.  They are a licensed Apple Dealer and service center located in the NW of the U.S.A.  They used my id and password, activated the program and tested it on their store phone.
    The only thing I could determine that was different was the ISP. The store had a Comcast Commercial business contract- high speed.
    My ISP is CLEAR WiMAX out of Portland, OR. When they were independent and just starting I signed on for a very reasonable monthly with the lowest speeds- they have served me well until this fiasco.
    My speeds are download ~ 0.789 mbps and upload ~0.390 mbps.
    This, I hope, helps at least one person.

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • I can't sign into meebo using firefox

    i'm using meebo through justin.tv i can't sign in i only have the problem signing in on firefox here is a video of it http://www.youtube.com/watch?v=b3jeQN5lwuc

    i fixed my problem by going into troubleshooting information i reset firefox from there

  • TS4185 Can't make video call using FaceTime or even take a photo using PhotoBooth are not working.

    Need help! FaceTime and Photobooth are not working. I tried Skype but didn't work either.

    Morning dennismlorejo7776,
    For more information on this, take a look at this article:
    http://www.apple.com/support/mac/facetime/troubleshooting/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    Hope this helps,
    Mario

  • Using PC/WIN7 and installed software 2.1.1 but can't sign in even using the instructions given.  Says my ID isn't an Apple ID

    I installed iClouds software 2.1.1 on my PC and verified my email address.  When I attempt to sign in I get an error message:  CANNOT SIGN UP  This Apple ID is valid but it is not an iCloud account.  What have I done wrong or where do I go to sign in and use the program?

    You must setup a new account on a Mac or an iDevice, then you can sign in from a PC. You cannot create a new iCloud account using Windows.

  • I can't sign in to use my widget browser in cs6

    I get this error message when trying to sign in to use the widget browser in CS6:
    "Unable to load WSDL. If currently online, please verify the URI and/or format of the WSDL (http://www.adobe.com/cfusion/exchange/exchangedwwidgetsfacade.cfc?wsdl)"

    Sorry to report that the widget browser was discontinued; some time ago. Pleas use JQuery instead.
    http://www.amananet.com/dreamweaver-cc-replaces-the-popular-spry-widgets-with-jquery-count erparts/
    Good luck

  • Can't sign out. Using Android version 4.5.0.39600.

    I can click "sign out" from the settings menu. I get the "sign out" sound, and the app closes. I can even go into android's list of running apps, and force Skype to close... But when a contact sends me another text message, the Skype app re-appears and shows the message. How can I temporarily "turn off Skype"? For instance, when I'm sitting at my desk, I don't want incoming messages to go to the computer and to the phone. I want to turn Skype off on the phone. Then when I am away from the desk, I want to be able to start the Skype app and automatically sign in. So, I want to keep "Sign in automatically" turned on, but I want to be able to exit the app completely when desired.

    Hi DecayedAngel,
    Disabling, Skype – Settings – Sign in automatically, might help.  Settings appears when the menu button at the bottom left, below the screen, is pressed
    Regards, BGW,514

Maybe you are looking for