Can't sign in to your account

can't sign in to your account. I want to recover the password writes that you need to contact technical support. address they give me questions I fill and again they are asked to fill in. so three times filled. then write we checked everything and gave a link through which you want to restore. but again is not restored asks him to call tech support, and they became silent and not to answer. wrote the Russians on the forum so they generally don't write anything. the ugliness of the fourth day can't log in to Skype. two login to the same email perfectly passwords are recovered, and the other not with sat year. here is what writes your TA and all.
Hi,
Thank you for contacting Skype Customer Support!
I would like to inform you that you cannot log in just yet, you need to change the password on the account so that you can log in. to do so, please click on the link below:
https://login.skype.com/account/password-reset-request
Please enter your email address and follow the steps to change your password, once your done with the password reset, you may continue to use your Skype account!
Kindly let us know if you have any questions and we are happy to help you.
We are looking forward to hearing from you.
Best regards,
Kirk J.
Skype Customer Service
Visit www.skype.com for the latest news, updates and tips.
Hi,
Thank you for contacting Skype!
Thank you for providing us with the information to verify your identity and allow us to change your email address.
Upon checking your account ([Removed for privacy]), the registered email address is [Removed for privacy]. Now all you need to do is changed your password using the registered email address.
To ensure that only you have access to your Skype account, we suggest that you change your password through this link:
https://secure.skype.com/account/password-reset-request
Kindly let us know if you have any questions and we are happy to help you.
Best regards,
Jodelberth Q.
Skype Customer Service
Visit www.skype.com for the latest news, updates and tips.
Hello,
Thank you for contacting Skype!
In order to address your concern properly and for the security of your account kindly fill out the account verification page using this link:
https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0....
While you are filling out this Online Form please add this <SR 1228242661> to the subject Field followed by the issue that you are facing. For example <SR 1234567890, Unable to reset password> in the subject field on the recovery form.
Kindly let us know if you have any questions and we are happy to help you.
We are looking forward to hearing from you.
Best regards,
Jian D.
Skype Customer Service
Hi,
Thank you for your prompt response!
We're sorry to inform you that we can't change the password for your account. You will need to change your password using the link. You just have to select the correct username for the account that you wanted to retrieve.
Best regards,
Jodelberth Q.
Skype Customer Service
Visit www.skype.com for the latest news, updates and tips.

go back to customer support, tell them that you already filled out the form, and include the code mentioned (you can also add that detail in the subject).
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