Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

Similar Messages

I get an error message when trying to sign into the support community with another Apple id. On the pick a username screen I get "an account utilizing this address already exists...." despite trying a few usernames. Anyone know how I can resolve this?

I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?

This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful.

I can not sign into adobe photoshop 10 with my e-mail what should i do

I can not sign into adobe photoshop 10 with my e-mail what should i do?

Hi bernedette57waiser,
Can you provide us with more details about any error messages that you get when you try to log in?
Thanks,
Preran

How can I stay on the Support communities with out signing in all the time?

How can I stay on the Support Communities without signing in all the time?
Thanks

You will be signed out as soon as you quit the browser, or within around 5-10 minutes of closing the window. The only way to stay signed in is to keep a window open all the time, either working in other tabs, or minimizing it and then going on with something else in a new window. It's a pest, but that's the way it is.

Why can't I sign into the Support Communities on iOS unless I'm using Chrome?

I'm in Safari, on this website, and I see Welcome, Guest | Sign In in the upper left corner. I tap Sign In, and get brought to the screen where I enter my ID and Password. I enter both, and get right back to the Home page, but I am not signed in! Nothing tells me I entered any information wrong. What's wrong with Safari? I am currently typing this on Chrome on my iPod touch. When I use Safari, I can't sign in. Any suggestions?

Okay, I had Private Browsing turned on and Cookies off (I'm still kind of learning what Cookies are). Thanks!

Can't Sign Into Apple Store

I can't seem to sign into my Apple Store account within iTunes. I used to be able to, and oddly enough, I CAN sign into it using my Dell box next to my iMac. It hasn't been updated to iTunes 8.0 yet. Is anyone else having this problem?
Thanks in advance...
-tp

I'm having the same problem...it says 'accessing itunes store' for a minute then it gives me an error saying it can't be accessed...interstingly I can search itunes for content and it finds it, its just the main page that seems to be messed

Just upgraded to Mt. Lion and I can't sign into Twitter or Flicker with any of my multiple accounts

I just upgraded to Mt. Lion today, and when I try to add additional accounts in "System Preferences" such as Twitter, Flickr etc. It says "account cann't be verified."
I'm a social media manager for a couple businesses and I tried theirs as well with the same issue. Restart didn't do the trick, can anyone help?
Thanks!
Alysia

Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
(To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
Best of luck.

If I change my Apple ID password can someone sign into my old iPad with my ID even if they don't know new password?

Can somebody look at my iMessage on an old device if they know my Apple ID but DO NOT have my new password?

Thank you...ex snooping so want to make sure!

Why can I sign into Apple with my Apple ID, but my phone does not accept my ID and says it isn't correct. it

Question

Is there a "I forgot my password" option anywhere? If so, I would enter your email address and then click that option. That way, they'll email you your password and you can use that to access the account and see what's going on.

Can not sign into Apple ID to use iMessage on iPad

Help?

Thanks for providing some details about the situation. It would really help if you did, but with the utter lack of anything to go on ......
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

When on itunes, I can't sign into apple account for store

Downloaded itunes 10, it runs fine. When I go to store and try to log onto my apple account I get an error message each time asking me to try again later. I have shut down and tried again and still get same message????

Whats the error number?
and re-authorizing your computer means that your giving itunes permission to store data on it again.
To do it, open the Store menu and click Authorize This Computer. Then all youve gotta do is enter your account name and password.

Ever since I updated to the iOS 8.0.2 I can't sign into iCloud or my apple account and I can't open some of the pages

after downloading the new iOS 8.0.2 on my iPad I can't sign into my itunes account or iCloud
struggles to open pages I also have problems with my iPhone 5S since downloading the software
can an some help please

Nellymay,
I would recommend reviewing this article. You may want to consider beginning at step five:
iOS: Not responding or does not turn on
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
A restore of the device, and setting it up as new will help with the software issues you've described.
Thanks,
BobbyD

Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!

Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!

Do you have 2-step verification on for your Apple ID? I may have a solution.
When I upgraded to Yosemite and subsequently updated my Apple ID, I would get errors when I tried to sign into iMessage and FaceTime using my apple ID (and my new password), I similarly was not able to sign in. On FaceTime, I would get errors like "unable to sign in at this time" or some times just nothing at all (the spinning 'processing' graphic would grind away until it presumably just timed out).
Turns out that I enabled 2-step notification on for my Apple ID (totally forgot about it, I set it up a couple years ago), and apparently the regular Apple ID password that you choose is not usable when you try to log in to iMessage or FaceTime through the programs themselves (intuitively, this makes sense since these programs do not have a way to prompt you for the "2nd step" code).
To solve, you have to log in to your Apple ID online (appleid.apple.com or whatever), and look for the option to "Generate App-Specific Passwords". These are unique, random passwords which are made to work around issues like these since they can be used in iMessage or FaceTime or what not. This is the same idea as to what you have to do to log into gmail on your iPhone if you have Google 2-step verification on.
This solved my issue (after lots of swearing and hair pulling!). Would have been nice if a I got some sort of warning when updating my Apple ID password that "Hey, you have 2-step enabled. Go make some app-specific passwords or you will lose 5 hours of your life trying to solve this mystery"
Hopefully this may solve yours

I can sign into the Itunes Store w/ my apple id and password, but it wouldn't allow me to sign into my billing area with same?

I can sign into the Itunes store with my apple is and pw, but with that same apple id and password it will not let me sign into the billing area to change my credit card or buy something! argh

contact itunes support

Why can't I sign into FaceTime or iMessage with my apple I'd after os 6 update

I upgraded to os 6 and can't sign into FaceTime or iMessage since. Error message pops up saying incorrect username or password even though I use the same user name on iTunes. I tried creating a new apple I'd n that didn't work either.

Hello,
Might ask here...
https://expresslane.apple.com/

Can't sign into apple support communities with icloud apple id

Similar Messages

Maybe you are looking for