Can't sign into icloud, says account not verified

Ipod has been stolen, this morning have 4 emails from apple asking to verify account and one from icloud saying it was used to sign in on an iphone 4 which we don't have one of. Went to go onto icloud to see if can locate ipod but icloud says account is not verified. Not understanding that seem got message from iclouc saying account was used this morning.????

Hi logancampbell,
It appears as though your Apple ID, and through it your iCloud account, has been compromised. I would suggest that you change the password to that Apple ID as soon as you can. See this article for how to do so -
Apple ID: Changing your password - Apple Support
It may be necessary for you to contact Apple ID for help with your account's security. You can do so using this article -
Contact Apple for help with Apple ID account security - Apple Support
After changing your password, you may wish to consider using two-step verification to increase security, if you are not already. See this article for an overview -
Frequently asked questions about two-step verification for Apple ID - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Similar Messages

My iCloud says account not verified but doesn't send me an e-mail for verificationl

my iCloud says account not verified but doesn't send me an e-mail for verificationl, have tried this maney times but no e-mail reply ?

Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

I can't sign into iCloud. It says the maximum number of accounts allowed has been used. iPad is secondhand. How do I clear it of previously used accounts.

I Can't sign into iCloud. I get a message saying that the maximum number of free accounts has been reached on my device. It is a secondhand device that had been wiped. The seller has no idea why this is happening.

Thanks for reply. I can't get find my iPad. I've just looked in App Store to no avail. My daughter in law says I need to sign in to iCloud for that an that's not possible. My phone is an android an finding apple very difficult to use but she has phone an pad an she connected my pad to laptop to try an sort it with no luck. She also sent some docs to my kindle app through iTunes. I just tried to update Amazon an got asked for password for her email address instead of mine. This iPad is a nightmare. thanks anyway from Sally.

Ever since I updated to the iOS 8.0.2 I can't sign into iCloud or my apple account and I can't open some of the pages

after downloading the new iOS 8.0.2 on my iPad I can't sign into my itunes account or iCloud
struggles to open pages I also have problems with my iPhone 5S since downloading the software
can an some help please

Nellymay,
I would recommend reviewing this article. You may want to consider beginning at step five:
iOS: Not responding or does not turn on
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
A restore of the device, and setting it up as new will help with the software issues you've described.
Thanks,
BobbyD

My iPad says "Account Not Verified" when I go into iCloud settings. How do I fix this?, My iPad says "Account Not Verified" when I go into iCloud settings. How do I fix this?

My iPad says "Account Not Verified" when I try to go into iCloud. How do I fix this?

You only have the option if you are already running iOS 5. If you are trying to update the iOS, you have to use iTunes on a computer to update the iPad.
There are some important things that you should know before you update and you can read bout those here.
http://support.apple.com/kb/ht4972
More instructions here - for all iOS versions. Make sure you read the part about using iTunes.
http://support.apple.com/kb/HT4623

I can't sign into my Facebook account on my ipad2 it says go to settings and sign in but when I do it says cannot communicate with server anyone able to help please

I can't sign into my Facebook account on my ipad2 it says go to settings and sign in but when I do it says cannot communicate with server anyone able to help please

Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
(To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
Best of luck.

On my ipad when i touch the icloud button it changes screen and at top it say account not verified. it keeps looking and looking. why? how can i fix this?

when i turn on my ipad and go to settings then to icloud the ipad says account not verified. what does this mean? how can i fix it? it keeps looking and looking yet does find my account.

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

ICloud, Settings greyed out - screen that says 'Account not Verified'

Hello, I upgraded my iPhone with latest OS and didn't setup my iCloud upon activation. Now when I go to my Settings and go to iCloud, I get a greyed out screen that says 'Account not Verified' 'Check your email for instructions', but none come??? Can someone tell me how to get it activated any other way?

Hi LindaMurray,
Thanks for visiting Apple Support Communities.
You may find this method helpful for verifying your email address:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
Cheers,
Jeremy

Can't sign into iCloud in the pref pane.

I can't sign into icloud in the pref pane. I get a pop up asking me to log in again and under the username and password it says my user or password in invalid. This is kinda curious since I can login with the same user/pass to itunes store and icloud on my ipad. On my wife's user account I was able to set up her icloud with no problems. Any suggestions?
D. Barbee
Imac i7 OSX 10.7.2

I'm having the same problem. Did you find any solution?
All services connected to my Apple-ID works fine, apart from login into iCloud prefpane.
I tried creating a new user, and that could actually log into my iCloud account. But my main account is having this problem though.

HT4436 I can't sign into icloud I live in Canada.

I can't sign into icloud I live in Canada.

Hi Jescore79,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you're not able to sign into iCloud on your iPad:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Regards,
Jeremy

I can sign into and use iTunes but I can't sign into icloud.

I can sign into and use iTunes with no trouble but I can't sign into icloud. It makes me think I must have a different password. I go to the reset password area and choose via email but the email never comes. It's not in junk. I don't know what to do

Hi Adam ...
Make sure you have logged out of the iTunes Store then try logging in to the App Store.
And try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Go to ~/Library/Caches/com.apple.appstore/Cache.db
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Relaunch the App Store. Click Account right side of the App Store window and see if you can login.

I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?

Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.

I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.

Hello Martin,
Thank you for the details of the issue you are experiencing with your iCloud account on your Mac. I recommend signing out of iCloud first:
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
If you are still being prompted for your password, I recommend the steps in the following article (this article refers to an iOS device, but the steps are still relevant for your Mac as well):
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.

Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!

Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!

Do you have 2-step verification on for your Apple ID? I may have a solution.
When I upgraded to Yosemite and subsequently updated my Apple ID, I would get errors when I tried to sign into iMessage and FaceTime using my apple ID (and my new password), I similarly was not able to sign in. On FaceTime, I would get errors like "unable to sign in at this time" or some times just nothing at all (the spinning 'processing' graphic would grind away until it presumably just timed out).
Turns out that I enabled 2-step notification on for my Apple ID (totally forgot about it, I set it up a couple years ago), and apparently the regular Apple ID password that you choose is not usable when you try to log in to iMessage or FaceTime through the programs themselves (intuitively, this makes sense since these programs do not have a way to prompt you for the "2nd step" code).
To solve, you have to log in to your Apple ID online (appleid.apple.com or whatever), and look for the option to "Generate App-Specific Passwords". These are unique, random passwords which are made to work around issues like these since they can be used in iMessage or FaceTime or what not. This is the same idea as to what you have to do to log into gmail on your iPhone if you have Google 2-step verification on.
This solved my issue (after lots of swearing and hair pulling!). Would have been nice if a I got some sort of warning when updating my Apple ID password that "Hey, you have 2-step enabled. Go make some app-specific passwords or you will lose 5 hours of your life trying to solve this mystery"
Hopefully this may solve yours

I can't sign into iCloud becoz iPad gives 403 error.

I can't sign into iCloud becoz iPad gives 403 error.

I just figured it out. I had to manually delete my Mobile Me account from my iPad before signing into iCloud. Problem fixed.

Can't sign into icloud, says account not verified

Similar Messages

Maybe you are looking for