Can't sign into iMessage or FaceTime after updating to iOS 8.3

I recently purchased a brand-new iPad Mini 3 (actually just a week ago), and decided to update to the newest iOS since I hadn't done so yet with my iPhone. Thank God, I didn't. The update messed something up, and now I am unable to successfully log into my iMessage/FaceTime apps. I've tried reseting the network settings, rebooting the iPad, making sure location and automatic date & time settings were on, and logging in and out of my iTunes account, but nothing has worked for me so far. The farthest I've gotten is the step which asks how I would like to receive my messages/FaceTime requests (through phone number, iCloud address, etc.), but after hitting 'next', I am redirected back to the sign in page.
I can, however, successfully log into my iTunes account (which uses the same iCloud login), so I'm positive that I'm typing my information correctly. There also isn't a problem with my wi-fi--I swear.
What's worse, is that when I went onto my MacBook Pro, I noticed that my iMessages weren't sending at all, either. I logged out of iMessage, hoping to simply log back in again, but now it's giving me the old "Could not sign in to iMessage. An error occurred during activation. Try again."
The only thing I've updated is the iPad, so I don't understand why my MacBook is being affected, too. My iPhone, however, is working perfectly fine.
I'm sure I'm not the only one having this issue, right?

Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D.

Similar Messages

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • For some reason i can't sign into imessage and facetime. PLEASE HELP???

    For some reason i can't sign into imessage and facetime. PLEASE HELP???

    Hey tcap8687,
    After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you have difficulty activating FaceTime or iMessage - Apple Support
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
    Tap Settings > FaceTime > You can be reached by FaceTime at:
    Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
    Thank you for contributing to Apple Support Communities.
    Take care,
    BobbyD

  • Can't sign into iMessages or FaceTime on my iPad2

    I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?

    If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • TS4268 I still can't sign into imessage or facetime. What do I do?

    It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU

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     Cheers, Tom

  • I can't sign into messages or FaceTime  after restarting

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    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • I can't sign into iMessage or FaceTime

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    HELP! And my internet connection is fine! Please Answer, and please dont just be like "omg i have the same problem" That doesnt help me!
    Thanks! (:

    Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • Can't sign into my iTunes account after upgrading to ios 6 on ipad 2

    Anyone having this issue?

    iTunes 9.0.2.
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    1. Always have logged in with my username only.
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    3. When I log in with my [email protected] my account details (top-right hand corner of iTunes store) states [email protected]
    4. All my previous purchases state in Info that my Account name is just username.
    5. Now logging in with [email protected] ([email protected]) any new purchase list the Account name as [email protected]
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    Also, tried logging in to send this reply and I received the message This Apple ID has been disabled for security reasons. Why???
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    But wait there is more....
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    Why there has been an issue with iTunes and Apple Discussion, and not with logging in to http://www.me.com - I don't know???
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    Weird!

  • I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

    I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?

    Launch Safari with the Shift key held down. If that doesn’t work, disconnect the computer from the Internet.
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  • TS4268 I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating

    I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating. I've double checked all the settings but still can't sign in. Any sugestions?

    Try this - sign out of your Apple ID and reboot the iPad, then try all over again.
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    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    After the iPad starts up, go back to the settings for Messages and FaceTime and your Apple ID, and sign into all three again.
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  • Why can't i sign into iMessage or FaceTime?

    why cant i sign into imessage or facetime?

    I'm also having the same issue. I have an iPhone 5, upgraded to iOS 7, no issues. FaceTime and iMessage work like a charm. Also have an Pad 4th gen, upgraded to iOS 7, and everything except FaceTime and iMessage work. Both were working before the upgrade. Using the same Apple ID and password on both, just like before. Date/Time set to automatic. Tried over WiFi and LTE, changed DNS entries, tried tons of other feature combinations. No luck yet.
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  • I cannot sign into iMessage or FaceTime on iPad 2

    When I try to sign into iMessage or FaceTime on a new iPad 2, it says it cannot and to check network connection. We have 3 iPhones in the house and
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    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
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    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
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    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
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    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
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    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
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    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
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    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
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    How to Receive SMS Messages on an iPad
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     Cheers, Tom

  • HT1688 Can't sign into imessage

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    Hello Norman Duke,
    Welcome to the Apple Support Communities!
    I understand that you are receiving an error while trying to sign into iMessage. To begin troubleshooting, I would suggest reading over and working through the information in the attached article. If the issue continues, please let me know what error you are receiving so that I can better assist. Also, keep in mind that if multiple devices are using the same Apple ID for iMessages, you may receive each other’s messages. 
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Have a great day,
    Joe

  • TS4268 I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

    I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

    You can read through this:
    http://support.apple.com/kb/ts4268
    Apple is aware of a problem with a number of users & has promised a fix is on the way.

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    Try this support document http://support.apple.com/kb/TS4268 for problems with activating iMessage and Facetime.

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