Can't sign into ITunes store after upgrading

I had to have my laptop repaired, and I had to reinstall ITunes. I downloaded the 64bit version from the ITunes website,

Okay... and what's the issue?
What happens when trying to sign into iTunes?
No one can help if you choose to be vague and not provide details.

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Can't sign into iTunes Store since upgrading to 10.6.0.40 on Windows 7.

The iTunes 10.6.0.40 upgrade will not allow me to sign into the iTunes Store on my Windows 7 laptop. I did a uninstall and reinstall following the technote titled "Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7" from the Apple support site. On my home desktop still running 10.5 I believe, I have no problem signning into the store. Any suggestions anyone?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, sign-in and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

After reinstall can't sign into itunes store

after reinstall can't sign into itunes store

Hi,
you updated to iTunes 11.0.3 (42), and before that, all worked fine?
Instead, now, everytime when iTunes chooses to have you enter your credentials again, they're practically ignored, i.e. the dialog re-opens just like before, like in a time-loop (à la Groundhog Day)... Of course, if you enter something wrong, just to test, you get an error message telling that, but that doesn't help at all.
If so, or even if not, try this:
log out (click on account to do so)
log back in (of course, your Apple ID is empty then!)
you're good for another [insert Apples timeout here]...
Hoo-ray. Really nice, isn't it.
I already filed a bug report; please swamp Apple with more “Thank You”s by clicking iTunes (next to the Apple on the left-hand-side), then “visit iTunes feedback site”, and fill the forms there. Thanks!
HTH, Felix

Apple TV 2nd gen not able to sign into iTunes store after 4.4.2 upgrade

Not much more to add to the subject line.
I have two accounts for the iTunes store, one for the U.S. store, the other one for the Swiss store. Neither are able to sign into their respective iTues store since we applied the upgrade to 4.4.2.
Any ideas?
Kind regards
Stefan

Never mind, found another thread dealing with the topic:
https://discussions.apple.com/thread/3444996?start=0&tstart=0

Can't connect to itunes store after upgrading to ios 5.01

hi there. after having recently upgraded my iphone 4 to ios 5.01, i cannot access the itunes store to update any of my previously installed apps or purchase any new apps. i've already tried doing a soft reset (home button + sleep button) and have also restored my iphone to factory settings to no avail. can anybody help?
thanks.

kipfkd01 wrote:
I was able to connect to the iTunes store before the upgrade but after going to iTunes 10 I have not been able to. Whats going on?
Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? Some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure. If you have Norton, you can find instructions for that utility on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.

Can't connect to iTunes store after upgrade to iTunes 10.5

I've been trying to get this to work all day. I've done the whole uninstall in this order and reinstall several times to no avail. I've also tried the "netsh winsock reset" thing I saw on another question which also didn't work.
On top of this whenever I try to sync my ipod touch 4g with it, it says that the iPod touch timed out so it couldn't sync (tried to sync several times).
Then I tried to upgrade to iOS 5 (also tried several times) but all I get is a frozen iTunes or the it hangs up on the backup phase. Can someone please help me solve this?!
This is all I get when trying to connect to iTunes store:
(Running Windows 7 Home Premium 64-bit by the way)

I was having the same problem earlier today, and what I ultimately did to solve the issue was:
Completely uninstall iTunes 10.5 by following http://support.apple.com/kb/ht1925
Find my backup iTunes Library File (*.itl) from the previous version, and copy it to "iTunes Library.itl"
See http://technicallyeasy.net/2009/03/restoring-a-previous-version-of-your-itunes-l ibrary/
Reinstall with the previous software, iTunes 10.4.1
The fact that the old 10.4.1 software works correctly in accessing the iTunes Store, and the new 10.5 software does not work correctly, suggests to me that there is some kind of bug in the iTunes 10.5 application itself. Hopefully the developers can figure it out. In the meantime, I'm happily working again on the previous version and will be planning to stay there until this mess has been cleared up.

I can't sign into Apps Store after changing my apple ID

i just changed my Apple ID and now I can't access my Apple Store or Update my Apps on my IPhone. I tried logging into my Apple Account in the Settings menu. The account verification shows my proper ID, but when I put in the password, it doesn't recognize the Password, just clears the screen then asks me for my password again. Please help.

Hello eiffel6534983,
I apologize, I'm a bit unclear on the exact nature of what you are describing. If you have recently changed the information associated with your Apple ID (not created an entirely new Apple ID), you may find the information and steps outlined in the following article helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden

Can't sign into itunes store

Anyone else having issues?

Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Try this - it has worked for me.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and choose Run as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.

Can not sign into itunes get error code 5002

I was able to sign into iTunes, but when attempting to download a song I received error code 5002 and to try back later. Now I Can not sign into ITunes at all and am still getting the code 5002. I've changed my credit card info via store.apple.com but this did not fix the problem. ran diagnostic check and everything is fine. Is this a problem on their end?

I fixed this error for my daughter after a while by working out that the address in her login profile was a different country from the iTunes and App store that she was logging into...
I also blogged about it to try to help others as this took out a good 6 hours of my Christmas evening trying to set up my kid's MBP.
http://blog.adaptovate.com/2014/12/fixed-itunes-5002-error-and-unknown.html
Doug

I can't sign into itunes, I get no error message.

I can't sign into itunes, I get no error message. Anyone have any ideas. I've reinstalled it and nothing seems to work..

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Can't sign into itunes with "unknown error (-50)" prompting

can't sign into itunes with "unknown error (-50)" prompting

Hi vagsmailbox,
I apologize, I'm a bit unclear about the exact nature of your issue. If you are talking about signing into the iTunes Store, you may find the following articles helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/ts1583
Regards,
- Brenden

TS1368 can not login into iTunes store, apple-id is from Holland.

i can not login into iTunes store, apple-id is from Holland. Since I bought my new ipad in China, I am unable to connect to the appstore.
I was able to update my old apps once, but after that I can not get into the app store anymore.
I am currently in China.

Check out this thread on the problem, you may find something useful there:
http://discussions.apple.com/thread.jspa?threadID=1117270&tstart=15

TS1424 I can't open the iTune store after I updated my iphone to iOS 7.

Hi there, could someone help me here please - I can't open the iTune store after I updated my iphone 4 to iOS 7. The problem occurred about 5 days later after the upgrade. There are no error messages. As I tap on the icon it opens just for a fraction of a moment and then goes off and back to the main screen. Other apps are working just fine. I tried following the troubleshooting steps as suggested by apple support, but that didn't help unfortunately...
Thank you

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection

I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection please answer ASAP

Then try:
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

I can't log into itunes store, app store or software update since installing mavericks....help please?

Ever since downloading and installing Mavericks, I have been unable to use my apple id on my Imac. I can't get into Itunes store, the App store or software update and it's driving me mad. Any ideas?
When I try and do software update, it gives error -1712. It's an Imac with 3.1GHz i5 and 4GB Ram

Hi Carolyn,
tried that and it's the right ID, but when I go to Itunes and click on the store, it won't even access the store. If I try to sign in, it brings up the window, I put in my ID and hit enter.....it doesn't even change to my ID, just stays as 'sign in'
When I try and open the app store or software update, nothing appears in the app store window. It's like those particular apps aren't connecting to the internet. Don't use Safari, so don't know if that's affected, but Chrome and Firefox are fine.

Can't sign into ITunes store after upgrading

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