Can't sign into or out of Creative Cloud

About a month ago I downloaded the free trial of Photoshop with Creative Cloud. Some days ago, I bought a subscription for Photoshop. When I open Photoshop, I keep getting the small screen, telling me, my free trial is running out soon. I if try to license the software, I'm asked for a serial number, which was not provided with my purchase. I as well can't sign in or out of Creative Cloud. When I open Creative Cloud, I just get a blank screen. Is that because Photoshop can first be activated, when the free trial is running out?

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

I Can't sign into my creative cloud. It says i've been signed out.

I Can't sign into my creative cloud. It says i've been signed out.

Hi
Please delete OOBE folder from this location and it should fix the issue.
Windows:
C:\Users\abhijiku\AppData\Local\Adobe
Mac:
~/Library/Application Support/Adobe
Please let me know if it helps.
Regards,
Abhijit

I can't sign into creative cloud desktop connection

I can't sign into creative cloud desktop connection. Every time I try on my computer it comes up with - you have been signed out? Please sign in - It never signs in. I can sign in perfectly online but not on my computer desktop version. I have uninstalled and reinstalled app but hasn't worked.

I happend to have the same problem... I can sign in online but my destop version does not do anything! And if I startup one of my applications it asks me to sign in (for a trail version). If I do so I get this message....
There was an error with this action. Try again later.
0dd926b8-96c7-4362-adc0-xxxxxxxxxx
I changed the last 12 characters in x because I have no idea if this error is specific for my account.

Hii...i can't sign into adobe creative cloud....

hii....i can't sign into adobe creative cloud

Cloud desktop problems... which problem do YOU have?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection

I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection please answer ASAP

Then try:
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

I can't sign into creative cloud since doing a update? I changed my password, got confirmation email

I can't sign into creative cloud since doing a update? I changed my password, got confirmation email saying this was done but it still won't sign in. Please help?

Hi,
Check this document and see if it clears up your problem:
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
regards,
steve

I can't log out of Creative Cloud

My friend was using my computer and put his log in information into my Creative Cloud
Now if I go to Preferences > Account, I see his log in but the option for "Sign Out From Creative Cloud" is grey, I'm unable to click on it
I've tried uninstalling and reinstalling with no luck, I still can't log out of his account. Please help

Solution:
I just spoke with someone on the "Install Team" about this and here are the steps to fix the problem.
Open "Activity Monitor" and click on "Adobe Daemon" then click "Quit Process".
Click on "Adobe Creative Cloud" or "Creative Cloud" and then click "Quit Process".
Then while in the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder"
You will get a window with a field, type "~/Library", open the folder "Application Support", open the folder "Adobe", find and trash the folder "OOBE"
Go back to the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder
You will get a window with a field, type "/Library", open the folder "Application Support", open the folder "Adobe", find the folder "caps" and rename it "caps_old"
Launch the Creative Cloud app again and you should be prompted to sign in.
This worked on my desktop running Lion OS 10.7.5 and on my laptop running Yosemite OS 10.10.1
If you want to call Adobe and have them walk you through it call 1-800-833-6687. My call took about 24 minutes and I allowed them to remote control my desktop using "Join me" which is a "Logmein" product.

Can't sign into CC

Help! I've been over everything I can find about this problem and nothing is helping. I can't sign into CC, it's just an endless sign-in loop!?!!

You can try this :
Please rename OOBE to OOBEE.OLD Folder from the following location
location in Window C:\Program Files (x86)\Common Files\Adobe
location in Mac: library>.application support>>Adobe>> OOBE
After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
As the above discusson also mentions renamimg, Please disable the firewall of the system & network & then retry.
You can also refer this link for more input: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation- download.html
Re: Unable to sign in to Adobe CC desktop app. Gives message"You've been signed out" please sign in t

Can't sign into apple support communities with icloud apple id

i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
so two appleid's share the same email address.
i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
fark! how does one get out of this mess?

I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
Smells outsourced to me!

When I sign into or out of Gmail - many other pages automatically refresh. How do I stop this?

I hate automated things, when it's NON consensual and it's part of some automated bullshit trip.
I might have half finished texts on the other open tabs, or what ever, but it's MY bandwidth to chew up on things I see fit, not the people of Mozilla, or Google or whoever.
And while the account page is gmail, that I am signing into or out of, the other pages are NOT google pages either.
I think the designers of the "refresh / automatic refresh" should be shot - because the reason I have a PAGE (tab) open, is because I want to access THAT page, and not a later version of it...
This auto-reload / refresh of some tabs absolutely annoys the piss out of me, because I did not ask for it, and there is NO apparently easy up front way to stop it from happening - which I also think is one of the best way to alienate users of a product - by building in a host of idiot functions with NO control over them.
So how do i stop this from happening?

''the-edmeister [[#answer-690349|said]]''
<blockquote>
That may be happening for websites that participate in Google+. ''IOW, Google+ knows about a lot of things you use on the internet; like they're following you around.'' You may want to check those websites to verify that they are connected with the Google+ program, or not. ''In that case, my hypothesis is incorrect.''
I think what happens is that you sign in at Gmail, which is a Google+ sign-in these days, and all the other web pages that participate in the Google+ program somehow "sense" that you have just logged into Google+ and reload their page to reflect that you are nowlogged into the Google+ program. Google+ was originally an "option" at Gmail, but that ended not to long after Google+ came about - like within 6 months or so.
http://www.google.com/intl/en/+/learnmore/better/
One solution is to stay logged into Google+ / Gmail all the time. Another is to transition away from Gmail over time and use a different web-mail platform instead; and eventually stop using Gmail altogether.
</blockquote>
Yeah this is sounding like "THE PROBLEM" and what drives it. However, the solutions you have offered are not "solutions", in that they do not "FIX" the issues, they merely circumvent or bypass them.
Since I can't go punch Eric Schmitt on the nose for being a nazi prick, and send him the bill for wasting my internet data, I want to stop the collusive programming practices of the people from Mozilla and Google - from operating my computer, contrary to my mandates. i.e. It's my computer and I am paying for my bandwidth." - I have total say so about what I allow to go on, not anyone else.

I can't sign into my iMessage I am putting in the right password and everything but it says thee was an error try again.....???? Can anyone help me.......

I can't sign into my iMessage I am putting in the right password and email address but very time I want to sign in it says
" iMessage Activation
An error occurred Try Again"
This is really frustrating and I need it fixed if you can help me please tell me!!!!
Thanks

Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
(To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
Best of luck.

Can not sign into FaceTime or iMessage on ipad air

For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.

I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.

Hello Martin,
Thank you for the details of the issue you are experiencing with your iCloud account on your Mac. I recommend signing out of iCloud first:
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
If you are still being prompted for your password, I recommend the steps in the following article (this article refers to an iOS device, but the steps are still relevant for your Mac as well):
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M.

I can't sign into my Facebook account on my ipad2 it says go to settings and sign in but when I do it says cannot communicate with server anyone able to help please

I can't sign into my Facebook account on my ipad2 it says go to settings and sign in but when I do it says cannot communicate with server anyone able to help please

Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
(To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
Best of luck.

TS4268 I still can't sign into imessage or facetime. What do I do?

It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU

Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
 Cheers, Tom

Can't sign into or out of Creative Cloud

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