Can't sign out of Creative Cloud App

Seems like the fix for LR CC not launching is to sign out of the App. When I go to preferences and "sign out", nothing happens. It's dead.

Hello!
I had a deeper look and removed the OPM file as outlined here: http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available .html
Now everything works fine again.
Best,
Max.

Similar Messages

  • Can't sign in in Creative Cloud app

    Hello,
    I can't sign into my CC account on my creative cloud desktop app.
    Whenever I type in my account details and hit "submit" I receive the answer: You have been signed out.
    I tried uninstalling the system and everything else, but nothing helps.
    Logging into my CC account in my browser works fine.
    System: Mac OS X Mavericks
    The error has already occured before the system update.
    Thanks for your help!
    Best from Germany,
    Max.

    Hello!
    I had a deeper look and removed the OPM file as outlined here: http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available .html
    Now everything works fine again.
    Best,
    Max.

  • I Can't sign into my creative cloud. It says i've been signed out.

    I Can't sign into my creative cloud. It says i've been signed out.

    Hi
    Please delete OOBE folder from this location and it should fix the issue.
    Windows:
    C:\Users\abhijiku\AppData\Local\Adobe
    Mac:
    ~/Library/Application Support/Adobe
    Please let me know if it helps.
    Regards,
    Abhijit

  • I can't log out of Creative Cloud

    My friend was using my computer and put his log in information into my Creative Cloud
    Now if I go to Preferences > Account, I see his log in but the option for "Sign Out From Creative Cloud" is grey, I'm unable to click on it
    I've tried uninstalling and reinstalling with no luck, I still can't log out of his account. Please help

    Solution:
    I just spoke with someone on the "Install Team" about this and here are the steps to fix the problem.
    Open "Activity Monitor" and click on "Adobe Daemon" then click "Quit Process".
    Click on "Adobe Creative Cloud" or "Creative Cloud" and then click "Quit Process".
    Then while in the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder"
    You will get a window with a field, type "~/Library", open the folder "Application Support", open the folder "Adobe", find and trash the folder "OOBE"
    Go back to the "Finder" in the Apple Menu bar at the top of your computer click on "Go" to open the dropdown and click "Go to Folder
    You will get a window with a field, type "/Library", open the folder "Application Support", open the folder "Adobe", find the folder "caps" and rename it "caps_old"
    Launch the Creative Cloud app again and you should be prompted to sign in.
    This worked on my desktop running Lion OS 10.7.5 and on my laptop running Yosemite OS 10.10.1
    If you want to call Adobe and have them walk you through it call 1-800-833-6687. My call took about 24 minutes and I allowed them to remote control my desktop using "Join me" which is a "Logmein" product.

  • Signing out of Creative Cloud

    Is there a way I could sign out of Creative Cloud? I can't find the option to do so.

    Yes, open the Creative Cloud application and click on the gear icon in the upper right of the app. Select Preferences  and then click the Account tab under General.

  • Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    Hi Denise, It seems that your machine is not holding up the activation. Kindly try to following steps.
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Try to create a new admin account and check if the products are activated or not.
    We would be waiting for your response.
    Thanks,
    Atul Saini

  • Lightroom does not open..  I uninstalled then reinstalled LR CC to no avail; I signed out of Creative Cloud I signed back in... NOTHING... NADA!!

    Lightroom does not open..  I uninstalled then reinstalled LR CC to no avail; I signed out of Creative Cloud I signed back in... NOTHING... NADA!!

    I know it is headache to go through same process again.
    Open Preferences folder and move all Lightroom prefernces file to Desktop.
    Make sure that not even single Light room  prference files like com.adobe.lightoom.plist...etcare there inside Preferences folder.
    Then reboot the computer and Sign out from Creative Cloud and Sign in and then try to Launch Ligthroom CC 2015 application , by double clicking on Lightroom cc 2015 option under Apps list in Creative Cloud application"  .
    Still same issue ??
    Remove Lightroom cc application and the reinstall the same from Creative Cloud.
    Then try launching Lightroom cc 2015 from Apps list in CC app.
    Still same issue?
    If it is okay for you , you may try launching from Root user account.

  • "Sign out from creative cloud" is greyed out.

    Hi
    When I open CREATIVE CLOUD preferences --> General --> account
    "Sign out from creative cloud" is always greyed out.
    I want to sign out from creative cloud and sign in with different adobe Id.
    thanks
    Chandu

    Hi Chandub,
    This might indicate that the Creative Cloud app is not loading completely or doesn't have sufficient user rights to finish loading.
    Are you on Windows or Mac? If you are on Windows, you might try launching the app by using right-click Run As Administrator, if you are on Mac see if the same behavior happens from a newly created admin account.
    There is also an option with the Adobe Cleaner tool to remove all Adobe ID info, option 10.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Hope that helps,
    Dave

  • I can't get to the Creative Cloud app

    I can't get to the creative cloud app. When I open "Creative Cloud" - the window opens and then immediately minimises. When I maximise - there is a weird small window in front of the CC window, which you can't close (it just displays the CC icon). I can't alt-tab to the window behind. Very frustrating. Any ideas? I am running this on Win8.1
    Cheers
    Tom

    Speedform562 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.

  • Getting signed out right after I sign in to Creative Cloud app

    I just downloaded the Creative Cloud app to manage my applications.
    Right after I sign in, I get a message saying I was signed out. What's wrong?

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • I keep getting signed out of Creative Cloud and getting reverted back to trial version

    I get signed out a lot whenever I work off of an external USB hard drive.  I've also noticed that I get signed out a lot whenever I plug or unplug USB devices (like Wacom tablets, USB drives, mouse, etc).  I suspect that the Creative Cloud manager is monitoring my system configuration and signing me out whenever it thinks I've switched to a different computer?????
    Sometimes, I get signed out when I'm already working in the middle of somthing in Photoshop CC.  This is pretty frustrating and it totally disrupts my workflow.  Is there any way to stay signed in to Creative Cloud?  

    The suggestion does/did not help.  The problem is NOT that I can't log back in.  The issue is that I keep getting logged OUT.  I've always been able to log back in, but why do I need to keep logging in again when I'm working on the same computer?  I lose about 2 minutes everytime I need to log back into Creative Cloud.  If I have to log in 30 times, I lose a whole hour. 
    Typically, this is what happens to me.  I'll be in Lightroom doing RAW processing.  Then I'll get to a point when I need to bring the image into Photoshop.  When I launch Photoshop (ctrl + E), I'll get a message saying I need to sign in.  I sign in but then I get a message saying I need to complete my registration (which I ignore because otherwise, I'll be filling in the registration over and over and over  and over again).  I also always get the message to accept Adobe's Terms and Conditions again (which I've accepted many many many times already).  The odd thing is, when this happens, the image does not open in Photoshop.  I have to close Photoshop, return to Lightroom and hit ctrl + E again (losing more time).
    Sometimes, when I sign back in, I get a message saying I'm using Trial software (huh????).
    I'm a software engineer myself.  I am almost positive that the Creative Cloud desktop app is using an algorithm that tries (but fails miserably) to figure out that I'm installing the Creative Cloud apps on different machines.  I understand that you guys are trying hard to keep people from installing the apps on more than 2 machines, but this is an awful way to do it.
    Please forward this to your software team.

  • "You have been signed Out" of Creative Cloud

    I can't login in to Creative Cloud. It is telling me that "you have been signed out" I have tried deleting the Opm.dp file however it will not stay deleted when I reopen the CC app. It pops right back up when it go to relaunch.  I have been having this issue for 5 months now and wasting a lot of money.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792

  • Being immediately signed out of Creative Cloud

    I know others have been having similar problems – being signed out of CC as soon as they have tried to sign in – and I have tried the fixes. I know that the latest advice is to quit the desktop application at which point a new version of the app should download and work but it doesn’t. I know my id and password are correct as I have used them successfully to reach this forum. Still – everytime I try and sign into Creative Cloud, I am signed out straight away. And yes – have uninstalled and then reinstalled the app from the web. Apps seem to work ok but there’ve been no updates via the CC desktop for sometime. Anyone actually got a fix that fixes?

    Which OS are you using. Please update to the latest CC desktop from: https://creative.adobe.com/products/creative-cloud, try to sign in again and let us know if the issue still persists.
    Try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    You are no longer signed into your Creative Cloud applications
    Sign out, Sign in | Creative Cloud Desktop app
    Let us know if it worked for you.
    Regards
    Rajshree

  • Signed out of creative cloud

    I downloaded Creative Cloud, and whenever i try to sign in to my Adobe ID, it doesn't let me and it says that I have been signed out. I tried deleting the OOBE folder in the AppData folder, but every time that I open Creative Cloud, it keeps coming back and wont stay deleted. There is nothing more that I can really do.

    Which OS are you using. Please update to the latest CC desktop from: https://creative.adobe.com/products/creative-cloud, try to sign in again and let us know if the issue still persists.
    Try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    You are no longer signed into your Creative Cloud applications
    Sign out, Sign in | Creative Cloud Desktop app
    Let us know if it worked for you.
    Regards
    Rajshree

  • Why can I not view my creative cloud app

    Why can I not view my creative cloud app

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

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