Can't sign to App World from any desktop PC

When logging in to App World from a desktop PC I get the following error
Unknown Error
An unknown error has occurred (EC )
To return to the home page please click here
The "click here" takes me back to the log in screen. I have tried at home and at work with both IE and FireFox. Then reset password just to test. That worked but still get the same error message. I have cleared the cache, etc. But that still doesn't help. There is no Error Code number just the EC in parenthesis.
This has been going on for about a week. I have no problem logging in from my phone, Torch 9800, or my PlayBook. Both devices log in and download just fine, just can't log in from a desktop PC.
Information Technology is fun! Play with IT.

I have seen in another thread this same error with no resolution. All I've seen are people trying to fix a problem on the PB when it is a desktop problem not the PB! I have had the same error from more than one desktop PC with nothing in common. What does it take to get an answer? This ec error is happening to more and more people with no help.
Information Technology is fun! Play with IT.

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BlackBerry App World from a desktop

Hi, I hope this is the right place for this, but I find that I have difficulty accessing the BlackBerry App World from a computer (IE or Chrome). Seems to work fine with FireFox.
The problem is the link:
http://appworld.blackberry.com
The default link from Google and if you manually type it will automatically redirect to:
http://appworld.blackberry.com/webstore/?
Which would show you a blank page. If you remove the "?", the link will work.
The strange part is I tried it on another system (different network) and got the same result.
Any clue where else I can look? Thanks.

Hello,
I just tried all 3 browsers (Chrome, IE, and FireFox) and they all work the same for me. With the URL of http://appworld.blackberry.com, they each redirect to http://appworld.blackberry.com/webstore/? and display just fine...no blank page at all.
I noticed that IE was slower, but it did work. One thought...what version of IE? I know that many "active" pages have troubles with older IE versions. Mine is 10.0.9200.16540 and I recall having troubles with other pages even as recently as IE9.
Also, are you sure that your installation of Chrome is up to date? Mine is on "Version 26.0.1410.64 m". And have you checked various add-ons/extensions you might have in either? Those could be blocking the redirect and/or active components.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I have a Torch 9810, from RIM headquarters, not from a carrier. I should be loaded with all the latest software, I cannot login to App World from my BB, there is no login button. I have deleted, and re-loaded App World and there is no difference.
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Unfortunately, a successful search for possible solutions depends on an accurate problem description, which in your case would include the accurate and complete wording of the error message, including all punctuation.
jenbarth wrote:
but the app world would say that their was a problem with the current session and to login to continue but the login screen doesn't come up.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Can't sign to App World from any desktop PC

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