Can't sign up/in to ePrintCenter - either does not recognise email address or does at signup
Registered my new Photosmart 5510 and created a new HP account with my personal email address. Also ticked the option to create a snapfish account.
I assume it did this as I can log into snapfish.co.uk just fine with the credentials I supplied.
I then went ot eprintcenter and tried to login with the very same credentials and it claims invalid username and password.
I click on the snapfish icon to log in via that way and still same problem.
So, I click on forgot password - says please enter email address registered with an account - erm well I just did - see above.
So I tried creating a NEW account with the same email address and it says that email address is in use.
Stuck.
Please help - signing up to an account should not be this hard!
Graham
Hello,
So what you can do is go to eprint center and click on sign in and when it goes to that log in page if you look at the bottom Where it says log in with a different Account
-select the snapfish ( should be a blue box with a black fish in the box itself
-Sign in with your snapfish log in and it should register the account as an eprint account and usable for you
I am an HP employee.
__ if this Solution has helped Please Mark as Resolved and feel free to Provide a Kudos__
Similar Messages
-
My iPad won't send emails despite identical settings with iPhone which does work. " server does not recognise email address" resetting account fails to solve issue. What else can I try?
Have you checked ALL the settings including the port assignments? Easiest way to get those back to is to delete the email account from the iPad then redo the email account. Usually the ISP providing the email account will have instructions on their web site.
-
Hello - I just purchased an iPhone 4s and would like to use iCloud but my apple id is not in email address format so when i try to sign into iCloud it won't let me use my apple id. i tried to change my apple id through my account settings but could not find a way to do that. i found ways to change everything else in my settings but when i pushed on the edit button to change my apple id the page didn't change. Not sure how i can get to use iCloud? Please help.
You change the name of your ID at https://appleid.apple.com. See http://support.apple.com/kb/HE40.
-
My newly updated iPad 2 wants an email for the apple ID. My apple ID is not an email address. How can I get past the set-up screen?
I can't change my Apple ID. It would mess all my stuff up.To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
-
I keep getting this message over and over and over.
This Mac can't connect to iCloud because of a problem with <my email address>
Open iCloud preferences to fix this problem"
I go to IC Preferences but there is nothing I can fix there that is relative.
My outbox is no longer working in MAIL so I cannot email out. I have to use my wife's MBP to send emails.
I can get emails. I didn't change anything in m,ail preferences, so what is Apple doing to me?I also have had this problem and see no resolution - signed out of my account and signed in again, did not get any resolution to the problem. done this twice. Is Apple addressing this? I thought that 10.10.1 would resolve this but found to my dismay that there has been no resolution. Each time I log out of iCloud and then sign in again, there is a time lag before all my files in iCloud become accessible so have stopped trying this remedy. I also have issues with iTunes where am asked for my password 4 times before I can log in. Would like to know if there is anything in the pipeline to remedy/rectify this problem. Issues with bad internet connectivity have improved but are still there. Wish Apple would spend some more time in testing and resolving issues before releasing new software.
-
Do you need to use an email as an apple ID? We have a family email which is currently the apple ID so I can keep track of purchases but i have 2 iPhones and 2 itouches. Can all 4 devices have different apple ID under the same email address. Also I wanted to know because for the game center we wanted to keep track of each individual not just o e account. DID I MAKE SENSE
Figured it out. Thanks.
-
How can I find out what apple IDs are tied to an email address
We are trying to set up FaceTime and got the verification error on the email address. We went in to the Apple ID account and when we verify the email address, it tells us that it's tied to another AppleID. My daughter has 3 other AppleIDs and we've checked each one of them and the email address is not tied to any of them.
How can we find out what apple ID is tied to this email address?
We have used the "Forgot my Apple ID" function and used all 3 of the different email addresses she's used on the accounts and when we access the one that says there's a duplicate, it takes us to the account and it's the one with the email address that I noted above.
Any thougts or help?
Thanks!Itunes limit includes computers.
http://www.ilounge.com/index.php/articles/comments/managing-devices-in-your-itun es-store-account/ -
Can someone please help me figure out how to "clear" recent email addresses used in Mail?
Can someone please help me figure out how to “clear” recent email addresses used in Mail? For example, as I begin typing a name/email address in the “To:” field, Mail begins suggesting addresses that I’ve previously used. I don’t want any suggestions unless they are in my contacts.
Another example: When using MS Outlook, it will also remember and suggest email accounts previously used, but I can arrow down and delete an account from the list so it won’t automatically popup or suggest in the future.
I appreciate any guidance in this matter.The iOS email app stores all email recipients in a list of previous recipients which cannot be turned off. The email address autofill feature when addressing an email pulls from contacts and from the list of previous recipients which can't be prevented. There is no option to clear the list of previous recipients - not at the present time anyway.
If you don't want any suggestions, select from contacts instead when addressing an email. -
Is there really not an email address for tech support? ( I really do not want to waste time being put on hold on the phone.)
However, I have 3 Issues Regarding iPad 2 with IOS 7:
1.) I can no longer open up the apps from the update page. (I used to be
able to & it was a quick way of making certain that I wanted to keep an app
before I updated it.
2.) I have many apps that I have updated since installing the new
operating system & they now have "open" symbols next to them, but I don't
know how to get them off of my update list (since that has already been
done to them).
3.) My iPad has gotten stuck or frozen more in this last week since the
new update then has in the last 2 years put together. (It seems to be stemming from the "Updates" page as sometimes that page is just white & will not open, even though everything else opens & I have an internet connection.)Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom -
Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?
Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy -
my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
How can I create multiple accounts without the necessity to create multiple email addresses? I now have 2 i-phones (mine and my wife's), 1 i-pad (mine), 1 i-pad mini (10 year old's), and 1 I-pod touch (11 year old's). I would like to maintain purchase control, but would like to be able to have a separate account ID for each person. Is that possible?
Each email address can only be on one iTunes account, and all purchases are tied to the account that buys them. If you want to have separate iTunes accounts on each then you will need separate email accounts for each iTunes account
-
I have downloaded "Lightroom_5_LS11_mac_5_7.dmg" for Mac to update my Lightroom 5.6 (build 974614) but when I attempt to open it I get the following error message "Lightroom_5_LS11_mac_5_7.dmg can't be opened as the disk image is not recognised". I'm running Yosemite OS 10.10 on a Macbook Pro (Retina, 13-inch, Late 2012 with 2.9 GHz Intel Core i7 processor).
Vk2mh it sounds like the download was not complete or corrupted. Where are you downloading the update from? Have you tried downloading again?
-
Hi, both my husband and I have iphones synced to my apple id. It seems that we can't facetime due to this as it's like my email address is calling my email address! Is there anyway to fix this or will we need to create a new id for my husband's phone?
settings - facetime - remove the apple id, on your husband phone.
He should create his own id for imessage and facetime. -
Here is some bad luck.
I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
I tried to create my old email address again, but funny enough it told me that specific email address was already taken....You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100112)
Maybe you are looking for
-
How to paste DTD in XML file. (not reference to .dtd file)
Hello! I create XML file using DOM. How can I create DTD on the top of the file? I need the DTD, not a reference to it. So the next method won't work. transformer.setOutputProperty(OutputKeys.DOCTYPE_SYSTEM, "Resources\\Settings\\projectFile.dtd") si
-
3rd Party Power Adapter that works properly?
My original Apple power adapter has failed like many others do prematurely - the cord breaks down where it enters the block. I bought a 3rd party adapter from ebay (a Delta electronics one, in white and wearing official Apple markings) Although it is
-
How to center items horizontally in a tile layout?
Hello. say i have a bordercontainer with a group with a tilelayout in it: <s:BorderContainer width="600" borderColor="0x000000"> <s:layout> <s:HorizontalLayout horizontalAlign="center" /> </s:layout> <s:Group width="90%">
-
Software Update don´t change of date
The Software Update don´t change the date, later updating, the date is the same Friday October 2, 2009 are solution for it ?
-
Where did my keyframes go in the timeline?
I'm new to Edge Animate, so this is probably an easy solve. I created an animation of my logo and then closed the file. When I reopened the file all of the keyframes along the timeline disappeared and were replaced by a long band of arrows pointing t