Can't sing into my account this has become a major problem!!!
1. I have accidentally tried to sign in with the wrong password in to my I cloud account
2. So this leads to resetting the password.
3. To reset the password you need to answer the security question of which I only have one and I do not remember the answer since I set I such a long time ago (still mac account days)
4. The rescue email provided is the mac account email which I can not check because the system is blocked.
So there is no way I can gain access to my account again I am in a loop as you can see from the points above.
Believe me I tried everything talked to apple care for hours and went to an apple store no one could provide help.
But I really do not want to loose my account and even more important my email.
So please give me a phone number or an email so I can talk to someone that is able to help me..... it must be possible to regain access somehow.
As you can see the closer you look the bigger the issue is and at this point I really don't know what to do anymore.
Please help me to fix this. Thanks in advance....
Hi chocolatEclare,
You can go through below given link and that will help you regarding the login issues .
http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Let us know if that helps!
Thanks
Garima
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