Can't start Help in PS CS5

When I click on the Photoshop Help menu item, I get an Adobe Air error dialog with the text 'This installation of the application is damaged. Try re-installing or contacting the publisher for assistance.' I've reinstalled but it didn't help.
The console shows the following error: Adobe Help[8433] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'.
Any ideas how I can fix this?

Just a quick thought.. deleting the help prefs.
Edit: trying to find prefs, it seem there is a folder in your user/Library/Preferences folder named chc.lotsofnumbers. I deleted it and started help and it recreated it. Worth a shot.
Message was edited by: Tiny Guys

Similar Messages

Can't access HELP in Photoshop CS5

When I click on Help in Photoshop CS5 (installed yesterday), I recieve a popup message from Adobe Community Help saying "The requested page requires an Internet connection," and I cannot do anything with the Help screen.
I have an Internet connection. In fact, if I open my Photoshop CS4 program, I can access the Community Help, it opens IE to the online help page for Photoshop CS4, where in the lower right-hand corner there is a yellow box with a link to CS5 help which if I click on it produces the Photoshop CS5 Help page.
So why can't I access HELP from CS5 Photoshop directly,and how do I tell CS5 that I have an Internet connection.
As a side note, this is also a problem with Illustrator CS5.

The problem is solved.
I went and found the executable for Community Help. It is Adobe Help.exe. I then ran it and received the following message: To access or download help, connect to the Internet or deselect “Display Local Help Contents only” in Preferences.
Well, I could not find any such thing in Photoshop preferences. It then dawned on me that I should be looking in the preferences of Community Help. And there it was—the option to display local content only. However, it was set to no, so I should be seeing help from the Internet.
That is when the previous remark about the firewall came back to me, and I realized that what was needed was to open the firewall for Adobe Help.exe and not for Photoshop.
Thanks for your assistance

Anyone can help me? I can't start my flash pro cs5

Ive installed my adobe cs5 master collection. and it run correctly. one day, i lost my motherboard and i replace it with the new one. after that, i still can access flash pro cs5 for one time. after restarting the windows, i can't open it anymore. just flash cs5 which i cant open. the other aobe programs still can run. anyone can help me to repair it? ive already reinstall it for several times..

Hi Samuel,
Is Flash still broken for you?
Try uninstalling Flash. Run the cleaning script from http://kb2.adobe.com/cps/829/cpsid_82947.html. And reinstall again.
Hope this works!
Quynh
Flash Pro, QE

Imovie 10.0.1 can't start - help!!

after importing my content from iMovie 9.0.9, iMovie 10.0.1 won't start. Perpetual color wheel. HELP!

Did the import work OK and complete or did iMovie 10 crash or go unresponsive?
Geoff.

Can i start Indesign CS5.5 from Indesign CS6 [js]?

I need to resave document for coworkers in previous version (from CS6 to CS5.5). So far i did it manually: open doc in CS6, save as IDML, then open IDML in CS5.5 and save it as INDD (ver5.5).
I was told how to save as IDML. OK. And now i'd like to do next step - open this idml-file in CS5.5 and save it as CS5.5 document. Can i start an Indesign CS5.5 from script of CS6?
Thanks.

may be a got in mess. )) This work not bad. But now i wrote a question in neighbor discussion about suppres warning while starting next script (here: http://forums.adobe.com/message/5063430#5063430).
Thanks for help!

When opening iTunes I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled, reinstalled many times - nothing! help please.

When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.

Doublechecking. Have you also tried the following user tip?
Troubleshooting issues with iTunes for Windows updates

HT201412 can someone please help me out of nowhere my iphone went fuzzy then completely turned off i have tried charging it and it still wont work and itunes wont pick it up and it wont start up nothing please help me

can someone please help me as its not letting me turn it on. i have tried to start it up pressing both buttons connecting to itunes and its not working still., it wont even charge or show apple icon anymore,

You may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again.

All of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!

all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes

I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

How can I open help file (HTML or .chm) from Java Web Start (new to JAVA)

Hi All,
Im trying to open the help file of my application.
When trying to access the help file from the GUI (pressing F1 for launching the help file), I'm geting the an error, something like:
"Can't show help URL: jar:file:C:\Documents and Settings\%USER%\Application Data\Sun\Java\Deployment\javaws\cache\http\Dlocalhost\P7001\DMwebstart\RMjar-name!/com/resources/helpFiles/MyHelpFile.html"
It seems that the file which is packed in a jar, was downloaded to the Java Web Start cache directory:
C:\Documents and Settings\%USER%\Application Data\Sun\Java\Deployment\javaws\cache\http\Dlocalhost\P7001\DMwebstart
The code which is activated when launching the help file is:
try
            ResourceBundle resourceBundle = DoubleResourceBundle.getBundle("Resource", "ResourceImpl");
            RuntimeUtil.launchFile(new File(resourceBundle.getString("help.file")));
        } catch (IOException e)
            // TODO Auto-generated catch block
            e.printStackTrace();
        }where the property "help.file" is in some property file in the resource bundle named "Resource", and looks like this :
help.file="com/trax/docs/help/global/MyHelpFile.html"
The function "RuntimeUtil.launchFile" knows how to launch any file in its default application, and indeed it does launches the html, when giving it an absolute path to the file on my PC, as "C:\Helpfiles\MyHelpFile.html" as such:
RuntimeUtil.launchFile("C:\Helpfiles\MyHelpFile.html");My question is :
The application is going to be deployed on a Customer PC. How can I access the html file from the code, with a relative path and not its absolute path on the customer pc, which I can't know?
I found these restrictions regarding web start:
(copied from "http://rachel.sourceforge.net/"):
*Rule 1: Java Archives only. No loose files.* All your resources have to be packaged in Java Archives (jar) if you want to have
them delivered to the user's machine and kept up-to-date automatically by Java Web Start.
*Rule 2: No file paths.* You can't use absolute or relative file paths to locate your
jars holding your resources (e.g. <code>jar:file:///c:/java/jws/.cache/resources.jar</code>).
Absolute file paths won't work because you never know where Java Web Start
will put your jar on the user's machine. Relative file paths won't work because Java Web Start
mangles the names of your jars (e.g. <code>venus.jar</code> becomes <code>RMvenus.jar</code>)
and every JNLP client implementation has the right to mangle your names
in a different way and you, therefore, can't predict the name with
which your jar will be rechristend and end up on the user's machine in
the application cache.Seems complex or impossible, to perform a simple task like opening a file.
Please advise (I'm new to Java and Web Start).
BTW, I'm working with IntelliJ IDEA 5.0.
Thanks,
Zedik.
{font:Tahoma}{size:26pt}
{size}{font}

the follwing method i have used to open html file ...
so to access html file i am shipping resources folder with jar file ..
private void openHtmlPages(String pageName) {
     String cmd[] = new String[2];
     String browser = null;
     File file = null;
     if(System.getProperty("os.name").indexOf("Linux")>-1) {
          file = new File("/usr/bin/mozilla");
          if(!file.exists() ) {
          }else     {
               browser = "mozilla";
     }else {
          browser = "<path of iexplore>";
     cmd[0] = browser;
     File files = new File("");
     String metaData = "/resources/Help/Files/"+pageName+".html"; // folder inside jar file
     java.net.URL url = this.getClass().getResource(metaData);
     String fileName = url.getFile();
     fileName = fileName.replaceAll("file:/","");
     fileName = fileName.replaceAll("%2520"," ");
     fileName = fileName.replaceAll("%20"," ");
     fileName = fileName.replaceAll("jarfilename.jar!"," ").trim();
     cmd[1] = fileName;
     try{
          Process p = Runtime.getRuntime().exec(cmd);
     }catch(java.io.IOException io){
               //Ignore
can anyone give me the solution..???
Regards
Ganesan S

Adobe Edge Animate 2014 Can't Start! -- "d3dx9_43.dll" missing. Multiple re-installs same problem. Help?? :(

This is the Dialogue I am presented after every attempt to launch Adobe Edge Animate CC 2014.
"EdgeAnimate.exe - System Error"
"The program can't start because C:\Program Files (x86)\Adobe\Adobe Edge Animate CC 2014\cef\d3dx9_43.dll is missing from your computer. Try reinstalling the program to fix this problem."
I've re-installed Edge Animate several times now, even restarting computer between installs. For whatever reason, whenever Edge Animate is installed, this particular "d3dx9_43.dll" file will not install along with. What can I do? I use Animate frequently enough that this will become an issue if it cannot resolve soon. Please help.

Hi,
It looks like this problem is related to the OS. Found this through Google
http://answers.microsoft.com/en-us/windows/forum/windows_7-gaming/system-error-the-program -cant-start-because/261e2bb5-2e75-e011-8dfc-68b599b31bf5
http://pcsupport.about.com/od/findbyerrormessage/a/d3dx9_43-dll-not-found-missing-error.ht m
Thanks,
Preran

Problem installing iTunes update: "Can't start" iTunes "because MSVCR80.dll is missing" from my computer. Please help!

Please help! I tried to update my iTunes as prompted, but it did not install correctly, and now I am getting the following message and do not know how to fix the problem:
"The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling this program to fix the problem."
Another window gives me this message:
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)"
BUT I AM AFRAID TO REINSTALL iTUNES and lose my library! Would greatly appreciate learning how to resolve this porblem without losing my music!
Cheers!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT204302 i get a message when I plug in my ipod to my laptop saying "cannot use this ipod because apple mobile device is not started" can any one help me with this...I have never had this happen before

Hello anyone
I get a message when i plug in my ipod touch saying "cannot use this ipod because apple mobile service is not started" can anyone please help me with this problem...I had this message once before but I forgot how to correct it

From the More Like This section on the right:
I get error message when I plug in iPhone 4s saying "This iPhone cannot be used because the Apple Mobile Device service is not started"
can't get my ipod to connect to tunes error message "cannot be used because the apple mobile device service is not started" fixes? Using Win XP
im trying to connect my ipod to itunes and its saying it cannot connect because the "Apple Mobile Device is not started" help
Or see: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect to my MacBook it erases everything on had on there. Can someone please help with this problem?

I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.

dwgar1322 wrote:
I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.
Yes, you have WD software installed REMOVE IT !!
WD has warned its customers about their huge mistake that their software doesnt work on Mavericks and causes data loss.
(also dont use WD drives anymore)
Read all about it here:
https://discussions.apple.com/thread/5475136?start=255&tstart=0
See their website on removing the destructive WD software here:
http://community.wd.com/t5/External-Drives-for-Mac/External-Drives-for-Mac-Exper iencing-Data-Loss-with-Maverick-OS/td-p/613775
Western Digital External Hard Drives Experiencing Data Loss On OS X Mavericks
http://www.cultofmac.com/252826/western-digital-external-hard-drives-experiencin g-data-loss-on-os-x-mavericks/

Help: Can't start up in Safe Mode!

I'm trying to fire up in Safe Mode to do a few Spotlight housekeeping tasks but my Mac won't have it. When I try start up Safe it gets no further than the Grey Apple Logo and spinning wheel. After a short while the fans spin up to full speed and nothing else happens. I have to force the Mac to shut down and I can then start up again normally.
Any help on this would be much appreciated as there may come a time when I NEED to start up in Safe Mode.
Thanks in advance. Derek.

Hi-
Might want to try a Single User mode boot (command +s) and run fsck.
-Startup in Single User mode.
-At the command-line prompt, type */sbin/fsck -fy*. Press Return.
fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
The volume (nameofvolume) appears to be OK
-If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
FILE SYSTEM WAS MODIFIED
Important: If this message appears, repeat the fsck command again, until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
-When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
-Your computer should start up normally and allow you to log in.
After this, try a Safe mode boot, again.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck

Can't start Help in PS CS5

Similar Messages

Maybe you are looking for