Can't start Numbers, can't reinstall
MacBook Pro, 10.6.8 (Snow Leopard), bought a year and a half ago. I bought all of iWork from the AppStore right after buying the computer, have used them happily until earlier this month.
Now, when I open any of the iWork apps - including Numbers - I get a message telling me that "Files that iWork needs are missing" and recommends a reinstall.
However, I am unable to reinstall from the AppStore because the version NOW on the download is only compatible with 10.7.4 or higher. I would prefer not to have to upgrade my OS to resolve a problem with my productivity apps and will happily switch to another product before doing that. Any suggestions for how to resolve/repair my malfunctioning software?
After much discussion with support (unsuccessful), I was able to resolve the problem I was still using the Numbers app on my mac, and surmised that there might have been a file created that somehow there was a corrupted document. I painstakingly exported all of my numbers docs via iTunes on my iPad, then deleted all the cloud documents on both my computer, and the iPad. I was then able to log into numbers on the web. I then re-imported my documents by dragging them from the folder on my hard drive to the window on iCloud drive. So far, so good. Everything is working now.
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SP,
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Thank you.Hello!
Thanks for reaching out to Mozilla Support about your issue. We value and appreciate you as a user.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Best Regards,
feer56
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