Can't start Photoshop CS5: unable to start my subscription

When I try to start Photoshop CS5, I get a message saying that they were unable to start my subscription. What does that mean?

Good day!
Do you have a Cloud license?
Regards,
Pfaffenbichler

Similar Messages

  • Am unable start Photoshop (CS5.1 Extended version), it gives me this message: Could not initialize Photoshop, because the preferences file was invalid (it has been deleted). Please help, thanks.

    Dear Friends or anybody, please help.
    Am unable start Photoshop (CS5.1 Extended version), it gives me this message:
    Could not initialize Photoshop, because the preferences file was invalid (it has been deleted).
    I have also watched the video on “restoring peferences” trouble shooting above, but got nowhere.
    Please help me, am leaving Canada on a business trip to China in 36 hours and I need to work using Photoshop. Thank you.
    Benny

    Check these solutions here Re: Preferences File was invalid.
    Gene

  • How can I install Photoshop CS5 on a new iMac with no disc drive

    How can I install Photoshop CS5 on a new iMac with no disc drive?

    Hi,
    Please copy this Link http://trials2.adobe.com/AdobeProducts/PHSP/12/osx10/Photoshop_12_LS1.dmg?PID=2159997
    Now open Adobe.com and go to Products Trials. Click on Acrobat Try now and once the download page appears then paste the above mentioned link in the address bar and then press Enter. Download should start immediately.
    Please let me know if it helps.
    regards,
    Abhijit

  • Where can I find the Java SE 6 runtime download so I can get Adobe Photoshop CS5 up and running again.

    Where can I find the Java SE 6 runtime download so I can get Adobe Photoshop CS5 up and running again. I have to go this route. Currently on my Mac, I need to be running Java 7.65 for work-related stuff. I went to the Java site, but could not find anything that simply says "Java SE 6 runtime" ... Or, is there another way to get CS5 up and running with my recent Yosemite download?

    No, I can't go that route. I have to stick with my current Java 7.65 ... Our IT department said just to download SE6 Runtime separately ... If I was understanding that correctly. Or, can you have two different versions of Java running ... 6 ... and 7.65?

  • Can't update Photoshop CS5.

    I can't update Photoshop CS5, when I try to run update, it shows the server is unavailable.  It has been saying that for days.  I have version 12.0.4 of CS5.

    Sign in or activation errors
    Check the networking stuff troubleshooting steps. Same issue.
    Mylenium

  • I can't install Photoshop CS5 under mac because of the format of my HDD Journaled with Capitol and minor letters. Is there a way to get it installed?

    Hello,
    I can't install Photoshop CS5 under mac because of the format of my HDD Journaled with Capitol and minor letters.
    Is there a way to get it installed?
    Thank you
    Andreas

    this is the only screen that appear after clicking on the install.app

  • Can I get Photoshop CS5???

    I am buying a new desktop and i want CS5, will i be able to install it?
    Processor
    Intel Pentium Dual Core E5800 Processor 3.2Ghz
    Memory
    4GB DDR3 1333Mhz
    Hard Drive
    1TB (1x1TB) SATA II
    Operating system
    Windows 7 home 64bit
    On the requirments it says use intel pentium 4.. is duel core the same or will it still work
    If you need more details please tell me.
    Thanks =)

    Intel Pentium 4 is the minimum.  Your's is far advanced over that.
    From what you've listed it looks like Photoshop will be easily able to install and run on that system.  You don't mention what video card you're getting, and that can be important.
    System requirements are here:
    http://www.adobe.com/products/photoshop/tech-specs.html
    Supported video cards are here:
    http://kb2.adobe.com/cps/831/cpsid_83117.html
    As of this writing I don't think you can literally get Photoshop CS5 directly from Adobe any more though...  You'll actually be getting Photoshop CS5.1 (which is still listed as Photoshop CS5 on many pages)...  This is versioned as Photoshop 12.1, and is almost a functional equivalent of Photoshop CS5 (12.0).  Photoshop CS5.1 is the same Photoshop that's part of the CS 5.5 suites.  I know, it's rather confusing.
    Download is here:
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop
    -Noel

  • Can i install photoshop cs5 on yosemite and update photoshop or buy a whole new photoshop

    can i install photoshop cs5 on yosemite and update photoshop or buy a whole new photoshop

    I'm very sure you can, but as long as you have your discs and serial number, give it a try.
    Gene

  • Can I install photoshop CS5 on a PC with an intel Core i3 processor?

    Can I install photoshop CS5 on a PC with an intel Core i3 processor? Will it run?

    I expect it would install and run, but Photoshop became resource hungry with CS4, and I suspect that a typical i3 system is not going to have heaps of RAM, so it won't run very well.  What is the operating system?  I'm guessing it is 32bit

  • How can i download photoshop cs5 with out a cd

    how can i download photoshop cs5 with out a cd

    This link should get you going: https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Benjamin

  • Can I use Photoshop Cs5 with windows 8? was told by tech guys at best buy that we couldn't.....

    can I use Photoshop Cs5 with windows 8? was told by tech guys at best buy that we couldn't.....

    You might want to check this thread. Some have had success with CS5 on Windows 8, others not so lucky.
    http://forums.adobe.com/message/4840878
    You can try and see for yourself,but I don't think the Best Buy techs were trying to upsell you.
    Gene

  • Can i upgrade Photoshop cs5.1 to Photoshop cs6. Photoshop cs5.1 is part of premium production.

    Can i upgrade Photoshop cs5.1 to Photoshop cs6. Photoshop cs5.1 is part of premium production.

    You can always get a refund within the first 30 days after yiur purchase.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option. 1 (800) 833-6687
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • I can't extract photoshop cs5 extended

    Hello please hepl me,,,
    i can't extract photoshop cs5...i download it using adobe download assistant and when download is complete i got error.."extracting is failed"
    plz help me

    Read this. If none of the potential issues applies to you with appropriate fixes, indeed re-downloading your possibly damaged archive is the only option.
    Mylenium

  • How can I download Photoshop CS5 which I bought for a Windows PC onto my Mac as the second computer?

    How can I download Photoshop CS5 which I bought for a Windows PC onto my Mac as the second computer?

    It's not possible. Serial numbers are platform specific. Even if you install the CS5 trail version, it won't activate with your PC serial. Your only option is to upgrade to Creative Cloud.
    Mylenium

  • I downloaded OSX Yosemite and now I can't open Photoshop CS5

    I downloaded OSX Yosemite and now I can't open Photoshop CS5. Says I have to download the new Java 6 script, so I did and it still won't open.
    I try to open PS but I get a message (unexpected unrecoverable error) I was using PS before I downloaded Yosemite. Could downloading Yosemite some
    how corrupted part of PhotoShop? Should I try and reinstall PhotoShop? I have a MacBook Pro 13"; 2011; 4g mem; intel core i5.
    Any suggestions?

    You should check with Adobe, but it's likely they'll say that Photoshop CS5 isn't supported on Yosemite and they'll recommend you update to a new CC version, which of course requires a subscription.
    It could be that Photoshop requires a Java installation (and probably an old one), that isn't running on Yosemite by default. Java 6 is not "new," it's in fact very old. I do think you can download Java 6 from Apple - check apple.com/support/downloads.

Maybe you are looking for

  • Internet/Router issues and new "secure email"

    I'm supposed to have a 35MPS internet plan. When I switched to the higher speed plan, I paid for the Verizon router and installation.  I have both a Mac and Windows 7 Laptops as well as an older netbook.  To say that the wireless connectivity sucks w

  • Screen output without connection to user., error key: RFC_ERROR_SYSTEM_FAIL

    Good Afternoon, I have the following issue in the moment of update the data in the Employee Self-Service - >Personal Information----->Addresses, with a user at the moment of save the data the portal display the following message of dump A critical er

  • Is simultaneous input and output possible?

    Was wondering, Is it possible, using a PCI-6071E DAQ board to output a signal on one line and input a signal on another simultaneously?

  • WAP200 Firmware WAP200-FW-2.0.1.3-K9.img Failure

    I downloaded firmware version 2.0.1.3 upgrade and two of three WAP200 are now non-functional.  I have tried the reset several times but no matter what I do all I get is the Power and Ethernet light.  The Wireless light does not light at all. The firs

  • Creating a simple HTML template

    Hello All, I have to create a simple HTML template for a screen in SRM for Mass change of a field on contracts. I have ITS service ready and I have created a HTML template with reference to the prorgam and screen. It generated following code. what ch