Can't Start Trial Photoshop CS 5

I have just downloaded Photoshop CS 5 but it will not launch—the icon has a circle with a diagonal slash through it (and the prompt says the app may be damaged or incomplete). I have tried the Trial Download process several times but keep getting the previous situation. Please help.

If you are still having installation problems please try removing the software using the Uninstaller in Applications/Utilities/Adobe Installers.  After that is complete I would also recommend running our CS5 Cleaner tool.  You can find directions on it's use at CS5 Cleaner Tool for installation problems | CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.  Please feel free to respond to this thread if you have any questions regarding the steps listed in the document.
Also I would be curious to know if running the cleaner tool allowed you to resolve your difficulties.  It will also be useful if you could respond back so other users experiencing the same difficulty would know the results.

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