Can't stop repeated crashes EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
Today, similar to a few days ago, I got a series of crashes i.e. When clicking on a link in a webpage, I got crash #1 listed below. When I reopen Firefox & try to restore the tabs I get crash #2. Then #3. Then #4.
I have to restart the computer and start a new session to bring Firefox back to stable state.
I'm not a geek so please try to keep any replies simple.
I do appreciate the help.
This situation which I'll call a "series of crashes" happens when Firefox is open with usually at least four tabs open.
These "serial crashes" '''happen also when I'm doing nothing''' & Firefox is running in the background.
It seems to be happening more often since I updated to 3.6.12, but that could be my perception.
In "about Firefox" this info is populated
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12
The Crashes occurred sequentially, and the 2nd, 3rd & 4th happened immediately upon trying to restart Firefox.
Here are today's Crash ID's Signatures & crash reasons
1. ID: 715c2129-b292-4373-a299-924002101121
Signature: nsCycleCollector::BeginCollection()
Crash Reason: EXC_BAD_INSTRUCTION / EXC_PPC_UNIPL_INST
2. ID: 57ec649c-aee2-4713-81b6-863432101121
Signature: js_FoldConstants
Crash Reason: EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
3. ID: b1bef754-2ec2-498c-a9a8-2d89d2101121
Signature: CascadeRuleEnumFunc
Crash Reason: EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
4. ID: c6453cd4-d396-4698-b88c-df3732101121
Signature: nsSVGIntegrationUtils::UsingEffectsForFrame(nsIFrame const*)
Crash Reason: EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
It seems to me that I've gotten more of these "serial crashes" since updating to 3.6.12, but I've had this issue before.
Anybody?
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How to stop the crashing?
Hi,
When Captivate dies, which it does at least once a day, it
locks up every other application I have. I've learned to reduce
that number as much as possible, but I still have to have a few
other things running. Sometimes I know what I've done -- I've
accidentally used <Esc> to end a recording session a few
times -- but other times I don't. And when it goes, I can't even
close it out in Task Manager. Frequently I have to shut the power
off because nothing else works.
1. How can I stop the crashing?
2. When it does crash, can I do something to help it die with
dignity? So *everything* doesn't go down with the ship? Must I
always reboot and recreate?
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Second, what version of Windows?
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Most all my applications are crashing.
The Exception Type on all that crash: EXC_BAD_ACCESS (SIGBUS) and Exception Codes: KERN_PROTECTION_FAILURE at ...
All browsers but Safari crash
I can't view any video media but quicktime works.
Example: iPhoto
Process: iPhoto [2167]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.1.5 (9.1.5)
Build Info: iPhotoProject-6150000~1
Code Type: X86 (Native)
Parent Process: launchd [254]
Date/Time: 2011-09-05 16:25:22.327 -0500
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Interval Since Last Report: 734286 sec
Crashes Since Last Report: 427
Per-App Interval Since Last Report: 154207 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 9AD5F8B1-380F-4563-A57D-A589708BA3D2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000009802d0cb
Just about everything crashes.
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here is my system info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
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Logical processor count: 4
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Free memory: 1712 MB
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Serial number: 92628701192123445467
Application folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\
Temporary file path: C:\Users\Matty\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
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Required Plug-ins folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\Required\
Primary Plug-ins folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
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boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
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3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONEFirst, go install all the CS6 updates -- you're still on 13.0.0!
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I have been having this problem for months now, have re-installed Firefox several times, no resolution. It also will not start in SAFE mode. I did have an error message about 'Kernel Failure' before all this Firefox trouble - I am no computer expect, am I just better off taking my Mac [OS X] to the local Mac repair person?
thanks!Hi Guigs2, Thank You for the reply. Was getting worried no one was going to help me. I am not sure how to attach the crash report. I have copied and pasted it here:
Signature libsystem_platform.dylib@0x4280 More Reports Search
UUID 8ad72df1-8891-46e4-849f-d3e2a2140307
Date Processed 2014-03-07 22:54:36.428514
Uptime 64662
Last Crash 107531 seconds before submission
Install Age 1835073 since version was first installed.
Install Time 2014-02-14 17:09:51
Product Firefox
Version 27.0.1
Build ID 20140212131424
Release Channel release
OS Mac OS X
OS Version 10.9.2 13C64
Build Architecture x86
Build Architecture Info family 6 model 42 stepping 7 | 4
Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
Crash Address 0x0
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740WebGL? GL Context? GL Context+ WebGL+
Processor Notes sp-processor05_phx1_mozilla_com.24886:2012; HybridCrashProcessor
EMCheckCompatibility
True
Winsock LSP
Adapter Vendor ID
0x1002
Adapter Device ID
0x6740 -
Hi,
I have a Mac running Mavericks and Firefox keeps crashing most daily for the past three months and I get a "Firefox has crashed submit report" popup.
It is usually if I am playing a youtube video or a movie (more then one) at a time. Or if one video is loading and I try to play or load another. I notice if I "que" or pre-load a long video (more then 15 minutes), then try to play a new one it will crash.
I have tried the following solutions none of which have worked:
A) Uninstalling and reinstalling firefox
B) Reset Firefox (Help, troubleshooting information, reset firefox)
C) Turn off hardware acceleration (Firefox, preferences, un-check hardware acceleration)
D) Turn off "enable hardware acceleration in "youtube" (it now asks me each time if I would allow it to play)
E) Plugin Check and Updates are all up to date (http://www.mozilla.org/en-US/plugincheck/) I only have:
SharePoint Browser Plug-in (research)
Default Browser Helper (research)
These plugins are up to date: (as of March 7th 2014)
Shockwave for Director 12.0.6 (Up to Date)
Shockwave Flash 12.0.0.70 (Up to Date)
QuickTime Plug-in 7.7.3 (Up to Date)
Sometimes I get this as the "signature": libsystem_platform.dylib@0x4280
Again I have tried the above solutions but they have not worked. Any help or advice will be appreciated.
Thank you
ShawnHi Guigs2, Thank You for the reply. Was getting worried no one was going to help me. I am not sure how to attach the crash report. I have copied and pasted it here:
Signature libsystem_platform.dylib@0x4280 More Reports Search
UUID 8ad72df1-8891-46e4-849f-d3e2a2140307
Date Processed 2014-03-07 22:54:36.428514
Uptime 64662
Last Crash 107531 seconds before submission
Install Age 1835073 since version was first installed.
Install Time 2014-02-14 17:09:51
Product Firefox
Version 27.0.1
Build ID 20140212131424
Release Channel release
OS Mac OS X
OS Version 10.9.2 13C64
Build Architecture x86
Build Architecture Info family 6 model 42 stepping 7 | 4
Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
Crash Address 0x0
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740WebGL? GL Context? GL Context+ WebGL+
Processor Notes sp-processor05_phx1_mozilla_com.24886:2012; HybridCrashProcessor
EMCheckCompatibility
True
Winsock LSP
Adapter Vendor ID
0x1002
Adapter Device ID
0x6740 -
The problem originated from Talktalk's Assist & Go software interfering with my browser settings. This caused Firefox to repeatedly crash with message (see below)I then got error "ssl_error_ssl_disabled" when trying to access my webmail- I followed the help instructions and deleted the cert8.db file whcih allowed Firefox to start & me to access my webmail.
But all the browsing history has disappeared, I had about 6 months prior to the crash, how can I recover it, is there a backup?The problem originated from Talktalk's Assist & Go software interfering with my browser settings. This caused Firefox to repeatedly crash with message (see below)I then got error "ssl_error_ssl_disabled" when trying to access my webmail- I followed the help instructions and deleted the cert8.db file whcih allowed Firefox to start & me to access my webmail.
But all the browsing history has disappeared, I had about 6 months prior to the crash, how can I recover it, is there a backup? -
How can I stop Firefox from asking me whether to share my location every time I visit a new page, after I've repeatedly answered Never Share My Location?
You can also manage all permissions on the about:permissions page via the location bar.<br />
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You can open about:xxxx pages via the location bar like you open a website.<br />
Firefox uses the about: protocol to access internal Firefox (setting) pages.
*http://kb.mozillazine.org/About_protocol_links -
How can I stop the constant and repeated pop-up to sign-in to iTunes?
How can I stop the constant and repeated pop-up to sign-in to iTunes?
You might have an app or iTunes purchase that belongs to a different Apple ID. Look very carefully at the popup and make sure it is referenceing your correct Apple ID.
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How to stop Adobe Flash plugin from repeatedly crashing Firefox?
How to stop Adobe Flash plugin from repeatedly crashing Firefox?
yeah, having the same problem.
Hulu is working on my internet explorer 8, tho... Interesting thing is that it detected I didn't have the 10.1 version of adobe flash player even though I just downloaded that on firefox. So MAYBE the problem is between firefox and adobe. Just a guess -
How can I stop iPod from repeating songs when I want it to shuffle
How can I stop iPod from repeating songs when I want it to shuffle
never mind - all fixed!
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How can I stop Siri from repeating what I'm typing?
How can I stop Siri from repeating words I'm typing?
Go to settings > General > Accessibility and turn Speak Selection and Speak Auto-Text off.
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