Can't submit a problem report...

Does anyone know how to submit a problem report that won't allow me the 'send to apple' feature?
Or can anyone decipher this code?
panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00e7d000, CR4: 0x000006e0
EAX: 0x00000000, EBX: 0x02f6c400, ECX: 0x02fb7e68, EDX: 0x02bdff00
CR2: 0x00000000, EBP: 0x13e5be38, ESI: 0x045a4600, EDI: 0x045a4600
EFL: 0x00010202, EIP: 0x2abd94fd, CS: 0x00000008, DS: 0x02f60010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13e5bc28 : 0x128d0d (0x3cc65c 0x13e5bc4c 0x131f95 0x0)
0x13e5bc68 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
0x13e5bd78 : 0x19b3a4 (0x13e5bd90 0x0 0x1 0x3bf414)
0x13e5be38 : 0x2abdb787 (0x2f6c400 0x45a4600 0x0 0x0)
0x13e5be58 : 0x2abdc2b8 (0x2f6c400 0x25d7cc0 0x13e5be98 0x2f6c400)
0x13e5be78 : 0x2abdb832 (0x2f6c400 0x45a4600 0x0 0x0)
0x13e5bea8 : 0x38ab50 (0x2f6c400 0x45a4600 0x13e5bed8 0x381c4a)
0x13e5bed8 : 0x39aa67 (0x45a4600 0x2f6c400 0x0 0x0)
0x13e5bf08 : 0x38a7b8 (0x261efc0 0x38aae6 0x45a4600 0x2f6c400)
0x13e5bf58 : 0x38e4b8 (0x0 0x0 0x0 0x0)
0x13e5bfa8 : 0x38e695 (0x5 0x38e674 0x5 0x25eb500)
0x13e5bfc8 : 0x19b21c (0x5 0x0 0x19e0b5 0x25f6f5c) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.fwfamily.driver(7.3f120)@0x2abd4000
dependency: com.apple.iokit.IOFireWireAVC(1.9.7)@0x8af000
dependency: com.apple.iokit.IOFireWireFamily(2.6.0)@0x87d000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x761000
Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.2.2
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
I'm lost! hahahaha! Any advice or suggestions would be of great help!

HI and Welcome to Apple Discussions...
You need to tell us exactly what happens when you are using your MacBookPro. Are you using an application and the Mac freezes up? We need details...
Try booting from your install disk and run Disk Utility.
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger and later) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If you can't boot from an install disk, try booting in Safe Mode
Carolyn

Similar Messages

  • How and where can I submit a bug report to Nokia ?

    How and where can I submit a bug report to Nokia ? I haven't found any Nokia's webpage where it is explained.

    wait for the next nokia beta test program (they usually annouce it on this forum) and enrol
    then you will have access to the developers to report bugs
    the last beta test finished end of November.. so it will be a while b4 the next beta test
    cheers
    Nokia N95 8GB, 6234, 6101, N-Gage Classic, 8250, 3350, 3315

  • Substitution - Problems reported (repairable) - Message

    I can substitution rule without any error message. But when I revisit the substitution area, I can see the message "Problems reported (repairable)" under 'rule activation' tab.
    The message changes to 'Successful' when I click 'Retry'

    Hi all,
    I got a similar error:
    - Whenever I create a substitution rule, activate it and press then "Refresh", I get two substition rules (for two different users).
    This is highly strange. Does anyone have any hints how to avoid to get these two rules?
    Best Regards
    Philipp Kölsch

  • I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

    Question
    I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
    '''(in English)'''

    Hi Danny,
    Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
    but not 180, right?
    I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
    =COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
    or
    =SUM(IIF(Fields!TICKET_STATUS=4,1,0))
    If you still have any problem, please feel free to ask.
    Regards,
    Vicky Liu
    Vicky Liu
    TechNet Community Support

  • Firefox crashed when I restarted it to install plugins and the crash reporter is unable to submit a report for this crash. How can I submit this report?

    # This file is in the UTF-8 encoding
    [Strings]
    # LOCALIZATION NOTE (isRTL):
    # Leave this entry empty unless your language requires right-to-left layout,
    # for example like Arabic, Hebrew, Persian. If your language needs RTL, please
    # use the untranslated English word "yes" as value
    isRTL=
    CrashReporterTitle=Crash Reporter
    # LOCALIZATION NOTE (CrashReporterVendorTitle): %s is replaced with the vendor name. (i.e. "Mozilla")
    CrashReporterVendorTitle=%s Crash Reporter
    # LOCALIZATION NOTE (CrashReporterErrorText): %s is replaced with another string containing detailed information.
    CrashReporterErrorText=The application had a problem and crashed.\n\nUnfortunately the crash reporter is unable to submit a report for this crash.\n\nDetails: %s
    # LOCALIZATION NOTE (CrashReporterProductErrorText2): The first %s is replaced with the product name (i.e. "Firefox"), the second is replaced with another string containing detailed information. These two substitutions can not be reordered!
    CrashReporterProductErrorText2=%s had a problem and crashed.\n\nUnfortunately the crash reporter is unable to submit a crash report.\n\nDetails: %s
    CrashReporterSorry=We're Sorry
    # LOCALIZATION NOTE (CrashReporterDescriptionText2): The %s is replaced with the product name.
    CrashReporterDescriptionText2=%s had a problem and crashed.\n\nTo help us diagnose and fix the problem, you can send us a crash report.
    CrashReporterDefault=This application is run after a crash to report the problem to the application vendor. It should not be run directly.
    Details=Details…
    ViewReportTitle=Report Contents
    CommentGrayText=Add a comment (comments are publicly visible)
    ExtraReportInfo=This report also contains technical information about the state of the application when it crashed.
    # LOCALIZATION NOTE (CheckSendReport): The %s is replaced with the vendor name.
    CheckSendReport=Tell %s about this crash so they can fix it
    CheckIncludeURL=Include the address of the page I was on
    CheckSendEmail=Email me when more information is available
    EmailGrayText=Enter your email address here
    ReportPreSubmit2=Your crash report will be submitted before you quit or restart.
    ReportDuringSubmit2=Submitting your report…
    ReportSubmitSuccess=Report submitted successfully!
    ReportSubmitFailed=There was a problem submitting your report.
    ReportResubmit=Resending reports that previously failed to send…
    # LOCALIZATION NOTE (Quit2): The %s is replaced with the product name.
    Quit2=Quit %s
    # LOCALIZATION NOTE (Restart): The %s is replaced with the product name.
    Restart=Restart %s
    Ok=OK
    Close=Close
    # LOCALIZATION NOTE (CrashID): The %s is replaced with the Crash ID from the server, which is a string like abc12345-6789-0abc-def1-23456abcdef1
    CrashID=Crash ID: %s
    # LOCALIZATION NOTE (CrashDetailsURL): The %s is replaced with a URL that the user can visit to view the crash details.
    CrashDetailsURL=You can view details of this crash at %s
    ErrorBadArguments=The application passed an invalid argument.
    ErrorExtraFileExists=The application didn't leave an application data file.
    ErrorExtraFileRead=Couldn't read the application data file.
    ErrorExtraFileMove=Couldn't move application data file.
    ErrorDumpFileExists=The application did not leave a crash dump file.
    ErrorDumpFileMove=Couldn't move crash dump.
    ErrorNoProductName=The application did not identify itself.
    ErrorNoServerURL=The application did not specify a crash reporting server.
    ErrorNoSettingsPath=Couldn't find the crash reporter's settings.
    ErrorCreateDumpDir=Couldn't create pending dump directory.
    # LOCALIZATION NOTE (ErrorEndOfLife): The %s is replaced with the product name.
    ErrorEndOfLife=The version of %s you are using is no longer supported. Crash reports are no longer being accepted for this version. Please consider upgrading to a supported version.

    I think you may have pasted the wrong thing into the Description.
    To try and resubmit a pending report (for example if you lost your internet connection):
    #Go to about:crashes in the location bar
    #Click the latest report link to resubmit it
    If there isn't a pending crash report listed, I'm afraid you may be out of luck for that crash report.

  • Can I submit one process to run many Financial Reports at once?

    I've been asked by one of our HFM customers, about ways to submit 50 FR reports by one command. Best of the process can also be schedulled.
    There is a function called “Batch Reports for Scheduling”. This function can run and refresh a report (built with Financial Reporting) and create a pdf file into a specified target folder.
    The problem with it, is that each report is schedule by a seperate “Batch Reports for Scheduling” function. Since the customer has lots of reports (more than 50), they need to submit them one by one, specify for each one it's parameters values (Year and Period) so it's a time consuming process.
    The customer would like to find an option that will simplify the process by doing all refresh at the same time.
    We are looking for a command line that we could use by a batch (by using .bat for example). We need those commands:
    1. Connect to HFM
    2. Launch “Batched Reports for Scheduling” with right parameter
    3. Disconnect to HFM
    I'd appreciate any idea that would help.
    Thanks in advance for your help.
    Yoram

    Hi Yoram
    There is a command line utility that you can use to run Financial Reporting batches. It is called ScheduleBatch.cmd and can be found in the 'bin' directory under BIPlus (I can't be more specific as it depends which version of FR you are running).
    Take a look at the help attached in the section Scheduler Command Line Interface under the Administrative Tasks for Financial Reporting
    [http://download.oracle.com/docs/cd/E12825_01/epm.111/fr_user/frameset.htm?launch.html]
    These notes are labelled as v11 but this section equally applies to v9.3.1
    I have not used this with HFM but I have uses a windows .bat file to launch multiple FR batches using this feature (against Essbase) and deliver reports to users out of working hours so that they are in their email inbox when they arrive at work.
    Hope this helps
    Stuart Game
    www.analitica.co.uk

  • Where can we submit bug reports?

    I'm unable to submit a bug report re: Lightroom's export resizing, because following the trail at feedback.photoshop.com leads you to sign in with your Adobe ID before you can submit the report but when I sign in, the page just says photoshop.com accounts can no longer be created. So, that website failure aside, the text of bug report I was trying to submit:
    Lightroom 5's export isn't resizing exactly to specified long edge. For example, when I restrict long edge to 1920, the exported files are 1919. Same with 1024, I get 1023px files instead. If I export from Adobe Bridge, then the long edges are calculated correctly. This problem didn't happen with LR4. Files being exported were DNG and TIF.

    Thanks Rob. I tried with both FF and Chrome, and didn't have cookies blocked, still no joy on that front. I already have an Adobe ID (signed in at adobe.com and in creative cloud) but I'll try again at the photoshop.com forums in a few days.
    Didn't think about the original dimensions thing.. perhaps that might be it:
    If I create a 4000px wide tif in photoshop, import it to LR5, then export to 1920 it outputs a 1920px file. If the source file is a DNG (or TIF after editing in PS) from my D800 (7360 x 4912 uncropped), then LR5 on export outputs a 1919px file instead of 1920. I also created a new file in PS with 7360x4912 dimensions, and after importing that into LR5, I get the same off-by-1 export resizing.
    Doesn't seem to matter if the image is cropped (within LR5), if the source file's original dimensions are 7360x4912 (at least on my Win7 PC), LR5 outputs 1919px. If I create a 7380x4912 image, then LR5 resizes to 1920px correctly.
    For now I'll just have to go through the extra step of exporting from Bridge, but hopefully someone at Adobe's LR team sees this thread and is able to reproduce & fix this bug.

  • Hello friends, my itunes has stopped working. and the problem report stated the following: Fault Module Name:     KERNELBASE.dll   Fault Module Version:     6.1.7601.17514.................. please can anybody help me?hello friends, my itunes has stopped w

    Hello everybody> my itunes has stopped working and the problem report stated the following:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    10.5.3.3
      Application Timestamp:    4f14cc3d
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.1.7601.17514
      Fault Module Timestamp:    4ce7b8f0
      Exception Code:    80000003
      Exception Offset:    0003381b
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    can anybody help me?

    Are you seeing a similar message when launching QuickTime Player?
    What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
    Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Each time I try to watch my itunes U podcast and try to skip forward my itunes freezes and gives me an error report and shuts off, this happens also when I try to convert it to my iPod. How can I fix this problem to be able to use the iTunes U?

    Each time I try to watch my iTunes U podcast and try to skip forward my iTunes freezes and gives me an error report and shuts off, this happens also when I try to convert the podcast to my iPod. How can I fix this problem to be able to use iTunes U?

    Hello, bisco,
    This forum is for questions from people who administer iTunes U sites. You'll be most likely to get help with this issue if you ask in the iTunes or iPod forums.
    Regards.

  • TS1702 I have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2.  I can get no further as a report code keeps appearing saying too many http redirects so I can not get any furthe

    I have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2.  I can get no further as a report code keeps appearing saying too many http redirects so I can not get any further.
    I have also sent 3 emails to the company if Smart Office 2 with no response.
    How do I report my dissatisfaction which is growing with the frustration of not being able to contact any one!
    Zena Parton

    I have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2.  I can get no further as a report code keeps appearing saying too many http redirects so I can not get any further.
    I have also sent 3 emails to the company if Smart Office 2 with no response.
    How do I report my dissatisfaction which is growing with the frustration of not being able to contact any one!
    Zena Parton

  • Problem report: "Can't open the illustration. The image has already been specified, it cannot be changed."

    I got a problem with my files I created in Illustrator CS6. After I closed them and wanted them to open up again, this problem report popped up:
    "Can't open the illustration. The image has already been specified, it cannot be changed."
    If I click OK, there is a white site with nothing on it. No object, no pictures, nothing.
    The Illustrator file has still the right size and when I start ArtFiles to collect all used pictures and fonts it's no problem.
    In Adobe Bridge there is still a preview of the original file and I can see what HAS to be placed in the file.
    Can anybody help me out?
    We had to make all the work again for a presentation but this is not the solution for this problem if that will happen in the future again.
    Thank you in advance!

    Thank you for your answer!
    Actually there is no CS5 installed on our computers (no more). I will try to get one from our admin. Hope this will work! In the meantime we had this problem several times.

  • My credit card  has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I cal

    My credit card  has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?

    Would be problems with purchases, billing, and redemption option.  It's not 100% exact to your issue, but it will get you to the right department.
    Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption.  Then.. probably pick "My topic is not listed." 

  • When I start my MacBook Air, I get a problem report on the Time Capsule 802.11n. When I click Continue, it asks for a password. I don't know what the password is because I didn't set this up. How can I find out what the password is?

    When I start my MacBook Air, I get a problem report on the Time Capsule 802.11n. When I click Continue, it asks for a password. I don't know what the password is because I didn't set this up. How can I find out what the password is?

    Who set it up?

  • Can't send problem report

    Hi all.
    Had my first kernal panic today. (I've had OSX 10.4 for a little over a month now and I am not impressed. Lots of little bugs...) I was loading a web page with Firefox 1.5 and got the 'you must restart' message. Thought it was a spoof from the website at first but I couldn't force-quit Firefox or do anything else so I had to go along with it.
    Now I have a problem report window up, the info on the panic in there and my explanation all filled out but it won't let me send it. The "send to Apple" button is shaded. I am connected to the internet... I've put some sort of explanation in the requested box. I don't know what I am supposed to do beyond what I've done, so why can't I send it?
    I'll close the window and perhaps try to send it via Console log...
    OK. It is there as "exited process.crashlog" How do I send it?
    Thanks.
    John L

    Well, one reason it won't send, I have just discovered, is that I was offline just now. Within a few seconds of going back online the button became available. (I had quit my Yahoo IM and the OS told me it had unexpectedly quit. I filled out the form and told Apple it had not unexpectedly quit, I had quit it. We, Apple and I, are working on some of the other problems I'm having and have some good avenues to persue by the way.)
    This doesn't explain previous times when I was online but what of that. I think it would also rule out my using Firefox instead of Safari. (I've had some other crash reports that have been sent just fine and haven't used Safari on this machine.)
    Cheers,
    John L

  • Crashes, can't submit reports, can't get help

    firefox keeps crashing. I check to submit report and restart or shut down and it says it can't submit report.

    Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your screenshot as it contains part of your card number and its security code
    You can contact iTunes Support via this link and ask them for help (we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Maybe you are looking for

  • Mail.app no longer working (OS 10.6.8)

    Apple MacBook 2G Hz Intel Core Duo 2008 (black) OS 10.6.8 Mail.app not opening.....wrong version! There has been no advice on what to do/support or explanation. For a few months I have no longer been able to open Mail.app. I have tried a backup older

  • Troubles with the creation of New Custom Adapter for NW 7.1

    Hi guys !!! I have some troubles with the creation of a new custom adapter for NW 7.1. I have followed some pdf and notes, like : [Upgrade an SAP NetWeaver PI 7.0 Adapter to SAP NetWeaver PI 7.1|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/

  • Can I include a text file to read from within java?

    I have a config file I need to read within a java program called config.xml. I want to reference this document, but don't now how to without using '..new(File("config.xml"))' and this forces me to put it in a directory somewhere. I just want to refer

  • My Torch 9800 won't reboot

    I have tried several times to reboot my Torch and it won't reboot.  I have removed the battery but the reboot only goes a short way then stops.  What else can I do?

  • How to select - Who did create ABAP user? Why Provisioning was started?

    Dear Guru, Could you please help me to understand how to find the person who created ABAP user via SAP IDM (7.2 SP9, Win2012R2, Oracle11g)? The story was following: 1. User in IDM had role 2. Administrator add privileges to this user's role, one of p