Can't submit serial during installation

During the installation of Flash Builder 4.7 Standard, at the point where I entered my serial number, the installer is unable to connect to Adobe's server. My Internet connection is working as I am able to browse the web, but the installer just would not connect.  So, I continued the installation without the serial number, thinking I would be able to enter it from within Flash Builder... WRONG. Flash Builder will not open because, since this is a re-install, the license has expired. OK, so I uninstalled FB, again, and tried to re-install it, again. Same problem. If I try the Offline Activation page (Offline Activation) it asks for a request code that I do not have.
So, how can I get a request code?

http://docs.info.apple.com/article.html?artnum=306567
this will help for sure !!
thanks Wes

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