Can't sync after device software update

I updated the device software on my 8530 to version 5.0.0.1000. Since then I have been unable to synchronize Organizer data between my 8530 and Outlook (2003) on my PC (Windows Vista) using the BlackBerry Desktop software (version 6.0.0.43). I keep getting the error message "Error encountered: Error code - 0x80040fb3. Check documentation". After clicking OK I get the message "Unable to complete synchronization".
Media data synchronizes okay.
Also, after the device software update, whenever I turn off and turn on my 8530 I get the message "Uncaught exception: java.lang.NullPointerException"
Help appreciated!

We have been down similar paths... I upgraded the OS to 5.0.0.983 last night and it didn't go well. It was getting the "Uncaught exception: java.lang.NullPointerException" error.
I wiped the whole BB and started fresh. Then I was getting 0x80040fb3 errors for Contact sync'ing.
I have ~700 contacts in Outlook and they sync'd fine. I went through the sync details screen and found a couple that once I deleted them, it would get to the end of the sync process and then give me that "Unable to Complete Synchronization" error. In utter frustration, I moved all the contacts to another contact folder and created a "Test Test" contact. It still had the unable to complete error - even with just ONE contact? Anyone have any ideas?

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Z10 won't complete setup after device software update, help please.

Help please, cannot complete phone setup ater performing software update using Blackberry Link.
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Password entered for home network and confirmation screen shows connected.
Agreement Screen - Country changed to United Kingdom(English),
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Having performed software update several times as above and also from
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http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/How-
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Solved!
Go to Solution.

Try finding a different open free Wifi hotspot to perform the setup.
It sounds like the device is never connecting to your WiFi to complete the setup.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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I CAN'T CALL AFTER PHONE SOFTWARE UPDATE

After I had updated NOKIA XM5800 software, i can't call with this phone. I can recieve calls, sms, but I can't call. Then I updated it again, but it still doesn't work. They said at my operator, O2-Slovakia that the problem will be in the phone. Has anybody a similar problem? Please help...

samyak wrote:
facing same problem with my n-73,after update....
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try hard reset your phone. i guess you talking about v4.0812.**.* it has lots of bugs.
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HELP Microsoft Can't sync after Lumia Cyan update ...

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I'm having the same problems....updated from 1.1.3 to 1.1.4 - nothing will sync; and in iTunes Calendar is not even an option!
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Can't sync purchased january software update

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I FIGURED IT OUT!!! Uncheck manually manage music after you click on your recently formatted ipod. Then, since you are currently under the summary tab, click on the music, movies, photo, podcasts tabs. Uncheck the sync for all of them. So now that none of your media is set to sync and the ipod is not manually syncing, apply the settings. Then go back to the summary tab and SYNC. VIOLA! I now have the update on my ipod!! GOOD LUCK!

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Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
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My ipod 4th gen can't be recognized by itunes after itouch software update

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TS1367 after a software update, my macbook pro was supposed to restart, since then, it doesn't restart & there is nothing i can do, any help please ?

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Let me add a little bit of details,
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Macbook will not boot up after running Software Update (Couldn't fix it)

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Hi BDAqua,
I did as you said and got a firewire backup drive (Seagate - FreeAgent Desk 500GB). I tried to make a carbon copy of HD but it seems that the copy had some problems. Below I report both the CCC and console logs:
1) "Cloning method: Backup everything
Delete items on target that aren't on the source: No
18:23:39 Enabling ownership on the target volume...
18:23:50 The target volume has ownership enabled.
18:23:50 The target volume has Access Control Lists enabled.
18:23:50 Authenticating...
18:23:50 Initiating synchronization engine...
18:23:51 Cloning...
18:31:20 rsync: readdir("/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj"): Input/output error (5)
19:04:41 rsync: readdir("/System/Library/Components/AudioCodecs.component/Contents/Resources/Fr ench.lproj"): Input/output error (5)
19:05:41 rsync: readdir("/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:06:01 rsync: readdir("/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:07:05 rsync: readdir("/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSBC DCECMData.kext/Contents/Resources/French.lproj"): Input/output error (5)
19:10:13 rsync: readdir("/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resou rces/French.lproj"): Input/output error (5)
19:50:10 rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2] (51)
19:50:11 rsync: Some errors were encountered during the backup., Error code: 51
19:50:14 Sync Engine warnings: (
"rsync: readdir(\"/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Components/AudioCodecs.component/Contents/Resources/F rench.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSB CDCECMData.kext/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Reso urces/French.lproj\"): Input/output error (5)",
"rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2]"
2) "Mac OS X Version 10.4.11 (Build 8S2167)
2009-03-01 10:30:14 +0100
2009-03-01 10:30:21.962 SystemUIServer[213] lang is:en
Mar 1 11:20:32 Bs-Home-Mac /usr/sbin/ocspd: starting
Mar 1 11:38:25 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 12:46:40 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 13:54:55 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 15:03:13 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 16:11:31 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 17:19:46 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 17:47:20.393 Skype[313] SkypeApplication::init called
2009-03-01 17:47:21.554 Skype[313] SKInitDebugLogging
2009-03-01 17:47:46.169 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
2009-03-01 17:47:47.208 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Starting the process...
2009-03-01 17:48:36.186 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:36.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.369 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:59:16.450 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Mar 1 17:59:19 Bs-Home-Mac crashdump[355]: Skype crashed
Mar 1 17:59:20 Bs-Home-Mac crashdump[355]: crash report written to: /Users/bernardolima/Library/Logs/CrashReporter/Skype.crash.log
Mar 1 18:23:50 Bs-Home-Mac authexec: executing /Applications/Carbon Copy Cloner.app/Contents/Resources/helper_tool
Mar 1 18:28:01 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 18:41:03.154 Skype[393] SkypeApplication::init called
2009-03-01 18:41:12.433 Skype[393] SKInitDebugLogging
Mar 1 19:36:16 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 19:55:54 Bs-Home-Mac mdimportserver[480]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2746
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 20:44:34 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 21:52:51 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 23:01:07 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor"
Due to my lack of knowledge I can't judge how bad this is. But I can tell you that every time I read the word bad in the log it scares the s*** out me.

Desktop Manager asks for "insert BB device software updater disk"

When open DM (v 5.0) a message "insert BB device software updater disk" for a file named "ApploaderWebSL-Upgrade[1].msi". I cant find it....help needed....
Solved!
Go to Solution.

OK. Can you uninstall 5.0 first. Next download and save the DM 5.0 exe file somewhere on your computer. Instead of double-clicking the file to install it, first extract the contents of the file to a folder on your computer. You can use any zipping program (i.e.. Winzip, Winrar, 7-zip) to right click the EXE file and choose Extract To. On my computer I created a folder called "Desktop Manager" and extracted all of the contents into that. Now you can go into the folder that contains the extracted contents and run the "BlackBerrySetup.exe" file to install the software.
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Let me know if that works out.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Can't connect to the Software Update server (lionserver.t3m.private)? Please help!

Has anyone experienced this; Can't connect to the Software Update server (lionserver.t3m.private)?
I can no longer sync my iPhone as it needs an iTunes update. When I select update software and I get the error message above.

If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
208.67.222.222
208.67.220.220
You can Google Public DNS if you want
8.8.8.8
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Can't sync after device software update

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